Novotel Hamburg City Alster puts you in the centre of Hamburg, 3.3 km (2.1 mi) from Miniatur Wunderland and 4 km (2.5 mi) from Elbe Philharmonic Hall. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include access to the sauna and steam room. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Hamburg-Nord hotel include Hamburg City Hall and Hamburg Messe and Congress.
What's nearby
Hamburg City Hall - 4 min drive - 3.0 km
Miniatur Wunderland - 5 min drive - 3.7 km
Hamburg Cruise Center - 5 min drive - 3.7 km
Elbe Philharmonic Hall - 6 min drive - 4.3 km
Reeperbahn - 6 min drive - 4.7 km
Getting around
Lubecker Street U-Bahn - 4 min walk
Hamburg Central Station - 18 min walk
Hamburg Airport (HAM) - 29 min drive
Restaurants
Pars - 6 min walk
HBB Bistro - 9 min walk
Mit Herz und Zucker - 5 min walk
Curry Lounge - 7 min walk
La Serenissima - 8 min walk
About this property
Novotel Hamburg City Alster
Hotel in Hamburg with full-service spa and fitness centre
Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
There are 7 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at Novotel Hamburg City Alster. Parking is available for a fee.
Smoking is allowed in designated areas at this 4-star Hamburg hotel.
1 building
210 guestrooms or units
5 levels
Conference rooms
Built in 2004
Charging station for electric cars
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Garden
Television in lobby
Lift
Smoking in designated areas
Bar or lounge
Dining venue
Novotel Hamburg City Alster offers 210 accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Covered parking on site (EUR 27 per night; includes in/out privileges)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
A bar/lounge
A restaurant
Things to do
Full-service spa
Gym
Sauna
Steam room
TV in common areas
Family friendly
Children's games
Children's toys
In-room cot
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
7 meeting rooms
Outdoors
Garden
Vegetable garden
Full-service spa
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Access methods
Staffed front desk
Pets
Pets: EUR 20 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 27 per person
Covered self-parking fee: EUR 27 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
We should mention
Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Novotel Hamburg Alster Hotel Hamburg
Novotel Hamburg Alster Hotel
Novotel Alster Hotel
Novotel Hamburg Alster
Novotel Alster
Hamburg Novotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hamburg
Novotel Hamburg City Alster Hotel Hamburg
Frequently asked questions
What is the cancellation policy at Novotel Hamburg City Alster?
Novotel Hamburg City Alster offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Novotel Hamburg City Alster?
As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Hamburg City Alster on 16 Nov 2025 start from NZ$190.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Novotel Hamburg City Alster?
Yep, Novotel Hamburg City Alster has a covered self car park with in/out privileges for EUR 27 per night.
Are there any beaches close to Novotel Hamburg City Alster?
The closest beach to Novotel Hamburg City Alster is Övelgönne (7.7 km).
Is there a spa on site at Novotel Hamburg City Alster?
Yep, there is an onsite spa at Novotel Hamburg City Alster. It has a steam room and a sauna.
What makes Novotel Hamburg City Alster a romantic place to stay?
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Novotel Hamburg City Alster.
Is Novotel Hamburg City Alster family-friendly?
You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Hamburg City Alster is a hit with families.
Does Novotel Hamburg City Alster serve breakfast?
Yep, buffet brekkie is on offer weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.
Is there a free airport shuttle available at Novotel Hamburg City Alster?
No, Novotel Hamburg City Alster does not offer an airport shuttle service.
Is there a bar or restaurant at Novotel Hamburg City Alster?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Novotel Hamburg City Alster?
Check-in begins at 3:00 PM. Check-out time is noon.