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Premier Inn Hamburg City Klostertor

Property class: 2.5

Photo gallery for Premier Inn Hamburg City Klostertor

A bar area with multiple stools, a counter with bar signs, hanging light fixtures, and a large mirror.
A modern bar area with seating and a large poster.
A hotel room with a bed, desk, chair, and a large window with curtains.
A hotel reception area with a modern design, featuring a large wall with inspirational words and phrases, two reception desks labeled 'Premier Inn,' and multiple pendant lights.
A brick building with a glass entrance and a purple awning labeled 'Premier Inn.'

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • 24/7 front desk
The current price is NZ$141
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
HAMMERBROOKSTRASSE 37, Hamburg, 20097
  • Place, Hamburg Wholesale Market
    ‪15 min walk‬
  • Place, Moenckebergstrasse
    ‪16 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a large window with curtains.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free wired internet

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free wired internet

View all photos for Standard Quadruple Room

A hotel room with a large bed, a desk, a chair, and a television.

Standard Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Mobility Accessible (Barrier Free Room)

A hotel room with a bed, desk, chair, and a large window with curtains.

Double Room, Mobility Accessible (Barrier Free Room)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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A bar area with stools, a counter, and hanging spherical light fixtures.

Premier Inn Hamburg City Alster

Hamburg-Nord
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
8.0 out of 10, Very good, 231 reviews
The price is NZ$135
includes taxes & fees
13 Dec - 14 Dec
Premier Inn Hamburg City Alster

About the area

Hamburg

At Premier Inn Hamburg City Klostertor you'll be within just a 15-minute stroll of St. Mary's Cathedral and Hamburg Wholesale Market. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Lounge, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Hamburg-Mitte hotel include Hamburg City Hall and Miniatur Wunderland.

What's nearby

  • Hamburg Wholesale Market - 15 min walk - 1.3 km
  • Moenckebergstrasse - 16 min walk - 1.4 km
  • Mehr!-Theater am Großmarkt - 16 min walk - 1.4 km
  • Hamburg City Hall - 6 min drive - 2.3 km
  • Jungfernstieg - 6 min drive - 2.3 km

Getting around

  • Hammerbrook S-Bahn - 4 min walk
  • Hamburg Central Station - 15 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬5 min walk
  • ‪Fräulein Fritz - ‬7 min walk
  • ‪Neshan restaurant - ‬9 min walk
  • ‪Döner-time - ‬7 min walk
  • ‪Traum Döner - ‬8 min walk

About this property

Premier Inn Hamburg City Klostertor

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 280 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Premier Inn Hamburg City Klostertor offers 280 accommodations with an iron/ironing board. This Hamburg hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

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A hotel room with a large bed, a desk, a chair, and a mirror.
Premier Inn Hamburg City Zentrum
Hamburg City Center
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 176 reviews
The price is NZ$179
includes taxes & fees
13 Dec - 14 Dec
Premier Inn Hamburg City Zentrum

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 30 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.9 per person
  • Covered self-parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

Property is also known as

Premier INN Hamburg City Klostertor Hotel
Premier INN Hamburg City Klostertor HAMBURG
Premier INN Hamburg City Klostertor Hotel HAMBURG

Frequently asked questions

Is parking available at Premier Inn Hamburg City Klostertor?

Yep, Premier Inn Hamburg City Klostertor has a covered self car park for EUR 30 per day. A self car park is also available, for a fee.

How much does it cost to stay at Premier Inn Hamburg City Klostertor?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Premier Inn Hamburg City Klostertor on 13 Dec 2026 start from NZ$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Premier Inn Hamburg City Klostertor?

The closest beach to Premier Inn Hamburg City Klostertor is Elbstrand (7.8 km).

Does Premier Inn Hamburg City Klostertor serve breakfast?

Yeah, buffet breakfast is served weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Premier Inn Hamburg City Klostertor?

No, Premier Inn Hamburg City Klostertor does not offer an airport shuttle service.

Is there a bar or restaurant at Premier Inn Hamburg City Klostertor?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Premier Inn Hamburg City Klostertor?

Check-in begins at 3:00 PM. Check-out time is 12:00 PM.

Are pets allowed at Premier Inn Hamburg City Klostertor?

No, pets are not allowed.

Premier Inn Hamburg City Klostertor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 137 reviews
Rating 8 - Good. 45 out of 137 reviews
Rating 6 - Okay. 28 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 1 out of 137 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Helpful. Good breakfast.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room was in thoroughly worn condition, bathroom sink was clogged, AC wouldn’t lower the room temperature by a single degree. Breakfast was kinda mid. The people working the reception were very nice and helpful.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Standard hotel experience with no standout accommodations or benefits. The location was close to the train station, which was nice. The convenience store in the hotel was way overpriced, which was not surprising given that it was located in a hotel. Overall an average hotel experience.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nice location, staff not very welcoming
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable. It’s convenient to take public transportation. The breakfast has lots of choices.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good value for money but served our purpose perfectly. A lot of road works in the area and noisy outside on Saturday night.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The room was on, but very small. Also the garage was tight and narrow. Very hard to park a family car.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about 17 minutes away from Hamburg central station. It is a good location and a safe one. It is walkable. Bus # 12 runs right in front of the hotel. There is a train within 4 minutes walk, but I can’t remember its number. It has some food places within walking distance. It was, however, difficult to find anything open before 6 pm. Sunday many places are closed. We walked to central station daily because of our plans to see sites required using public transportation. Therefore, we bought food near central station. Plenty of Resturants and stores to buy fruits, etc. The hotel staff are nice and responsive, we want to specifically thank Micaela for taking care of our many questions and responding to our needs for a quiet room, etc. She was very helpful, polite and welcoming. The room is spacious with siting area( desk and lounge chair). One small open space that they considered closet, but it is really not enough. We made it work. The room has air conditioning, refrigerator, coffee & tea maker. They provide water, coffee, tea, cream & sugar. No safe which we paid extra for premier plus room so that we can have all the above plus a safe. The one thing I am hoping for is that they will pull the rug out of the rooms and replace with wood floors. We would definitely stay at this hotel again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は種類も多くとても美味しかった
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seltsam ist das man die Zimmerreinigung an der Reception bestellen muss. Das hab ich in noch keinem Hotel erlebt.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Alles bestens, für einen Citytrip perfekt.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, hilfsbereite Rezeption
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehmer Aufenthalt für eine Nacht. Nettes Personal. Frühstück tip top.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var tip top. Kan kun anbefales.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint, billigt hotel, i skt George. God morgenmad!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk Hotel 😎 sødt og venligt personale.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Hotel var ok til prisen, men vores værelse lugtede af sure sokker og der manglede luft i rummet da vi ankom og desværre kunne kun en lille del af vinduet åbne. Aircondition virkede heller ikke. Der var ikke meget parkering tilbage da vi ankom klokken 8 om aftenen, man burde kunne resevere på forhånd, så man kan være sikker på en parkerings plads. Hotellet ligger lille stykke fra byen og på gåben er det igennem en ghetto der ikke var rar at gå igennem, ville nok vælge en taxa eller offentlig transport en anden gang. Sengen var god og der var 2 ekstra puder og der var enkel dyner og fin plads på værelset og badeværelset til kuffert og produkter. Dog hvis man ville sove med åben vindue er der støj fra rigtig mange måger og et tog.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotell. Greie rom god frokost.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes und modernes Personal. Nur die Frühstücksbrötchen sind nicht so gut. Schmecken alt
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra rum, stora rum med bra avlastningsytor. Lite trångt parkeringshus, och dyr parkeringskostnad (26 euro per dygn). Ligger i ett lite tråkigt område.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Das Zimmer war für eine Nacht okay. Das Personal wirkte auf mich leider sehr unmotiviert und wenig freundlich. Der kleine Supermarkt im Hotel ist preislich eine absolute Frechheit. Knapp 4 Euro für eine 0,5 l Flasche Wasser. Bei Aral ums Eck ist es günstiger.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Wunschgemäß ein sehr schönes ruhiges Zimmer. Trotz der extremen Temperaturen angenehm kühl. Bequemes Bett, schöne große Dusche. Die Garderobe ist allerdings ein ziemlicher Witz. Der Dame am Empfang beim Check-in täte ein Lächeln gut. Die Tiefgaragendurchfahrten sind extrem eng. Da dürfte das eine oder andere Fabrikat an seine Grenzen kommen. Die Lobby/Bar ist sehr schön, allerdings hat sich niemand bemüht, die Tische abzuräumen und kurz abzuwischen; das sah leider gruselig aus. So hatte man keine Motivation, den Aperitiv ggf. dort einzunehmen.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frukosten var ok,personalen bra. Hotellet var nytt med fräscha lokaler. Städning på hotellrummen när du själv säger till.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
冷蔵庫が無いのか唯一の欠点です。
Stayed 5 nights in Jun 2026