prizeotel Hamburg-City

2.0 star property
Pet-friendly hotel with 24-hour front desk connected to a rail/subway station in Hamburg

Choose dates to view prices

prizeotel Hamburg-City

Photo gallery for prizeotel Hamburg-City

Exterior
Design Room
Restaurant
Property amenity
Lobby

Overview of prizeotel Hamburg-City

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
Recha-Lübke-Damm 28, Hamburg, HH, 20097
  • Popular LocationMiniatur Wunderland4 min drive
  • Popular LocationElbe Philharmonic Hall5 min drive
  • Popular LocationHamburg Cruise Center5 min drive
  • AirportHamburg (HAM)37 min drive

Room options

Superior Room, Non Smoking (Design)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Design Room Comfort

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Design Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Hamburg

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking.

What's nearby

  • Mehr!-Theater am Großmarkt - 8 min walk
  • Miniatur Wunderland - 4 min drive
  • Hamburg City Hall - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Steinstrasse U-Bahn - 7 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • Maya Kaffeerösterei - 11 min walk
  • Restaurant Hobenköök - 12 min walk
  • Hamburger Food Market - 5 min walk
  • Restaurant Teheran - 13 min walk
  • Café Irma - 5 min walk

About this property

prizeotel Hamburg-City

Pet-friendly hotel with 24-hour front desk connected to a rail/subway station in Hamburg
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at prizeotel Hamburg-City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hamburg hotel.

  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Prizeotel Hamburg-City offers 393 air-conditioned accommodations with iPod docking stations and hair dryers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 22 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15.90 for adults and EUR 8.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV with cable channels
  • IPod dock

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.90 for adults and EUR 8.90 for children
  • Uncovered self parking fee: EUR 22 per day
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

prizeotel Hamburg-City Hotel
prizeotel Hamburg City
prizeotel Hamburg City
prizeotel Hamburg-City Hotel
prizeotel Hamburg-City Hamburg
prizeotel Hamburg-City Hotel Hamburg

Frequently asked questions

What is the cancellation policy at prizeotel Hamburg-City?

Prizeotel Hamburg-City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at prizeotel Hamburg-City?

As of 6 May 2024, prices found for a 1-night stay for 2 adults at prizeotel Hamburg-City on 26 May 2024 start from NZ$134.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes prizeotel Hamburg-City a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at prizeotel Hamburg-City.

Does prizeotel Hamburg-City serve breakfast?

Yeah, our travelers give high marks to the buffet brekkie here!

Is there a free airport shuttle available at prizeotel Hamburg-City?

No, prizeotel Hamburg-City does not offer an airport shuttle service.

Is there a bar or restaurant at prizeotel Hamburg-City?

Yep, they've got a lounge bar and an onsite restaurant.

prizeotel Hamburg-City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 521 reviews" "
Rating 8 - Good. 221 out of 521 reviews" "
Rating 6 - Okay. 47 out of 521 reviews" "
Rating 4 - Poor. 23 out of 521 reviews" "
Rating 2 - Terrible. 7 out of 521 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: staffs are nice, friendly and helpful. Self-check in available. The room is nice. Cons: not close to any attractions or public transportation.

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall a good stay. No booking received from Expedia so we had to hang around in the lobby for 30 minutes to check in despite having our confirmation of booking. A free beer whilst waiting showed willing however. The room and facilities were absolutely fine and very good value for money.
Stayed 1 night in Sep 2023

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things about this hotel: the A/C could get nice and cold! we stayed in 2 hotels while we were in Hamburg, and this one definitely had the better A/C. The hotel is decorated "funky" which you may or may not like, but the bed was comfortable, the shower had nice water pressure and was hot, the place was clean. We added on the daily breakfast and I was pleasantly surprised. Good spread with coffee options, tea options, scrambled eggs, deli meats, cereals, croissants and pastries, breads. There was even a vegan section if you needed that (we didn't). It was nice to just go down and have a hearty meal to start your day of exploring the city. The area of the hotel is a bit industrial, and it's on a busy street. Our room was not ready early, but the hotel was happy to store our luggage for us until regular check in. They also called a cab for us to go to the airport, and completely understood our need for a "larger" cab due to me traveling with a bicycle in a travel case. I would stay there again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Jul 2023

8/10 Good

Paul

Stayed 2 nights in Jun 2023

4/10 Poor

Raj

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nice hotel, slow services lets it down
It's nice hotel, rooms are small and limited. Service is very slow, especially check in.
Stayed 3 nights in Jun 2023

4/10 Poor

Leann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023