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Residence Inn by Marriott Hamburg Altona

Property class: 3

Photo gallery for Residence Inn by Marriott Hamburg Altona

A breakfast buffet with various food items, jars of condiments, and a coffee machine.
A modern hotel with a flat facade, large windows, and a well-lit entrance area with outdoor seating.
A modern lounge area with a mix of seating options, including sofas, chairs, and a dining table. There are potted plants and a large window providing natural light.
A modern living room with a wooden table, a green round table, a sofa with a fern pillow, a potted plant, and books on a side table.
A hotel room with a large bed, two bedside tables, a nightstand, a headboard, and two pendant lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$217
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Kuhnehofe 10, Hamburg, 22761
  • Place, Holsten Brewery
    ‪15 min walk‬
  • Place, Theatre Neue Flora
    ‪16 min walk‬
  • Place, Wohlers Park
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Comfort Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, and a TV.

Comfort Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Studio, 1 King Bed with Sofa bed

A modern hotel room with a bed, a desk with a chair, a TV mounted on the wall, a small kitchenette, and a window with curtains.

Family Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Hamburg

At Residence Inn by Marriott Hamburg Altona you'll be within a 20-minute walk of Theatre Neue Flora and 2.9 km (1.8 mi) from Harbour Museum Oevelgoenne. Highlights at this hotel include a restaurant, free continental breakfast and in-room kitchenettes. .The Now Bar @ MOXY serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Altona hotel include Reeperbahn and St. Pauli Piers.

What's nearby

  • Holsten Brewery - 15 min walk - 1.3 km
  • Theatre Neue Flora - 16 min walk - 1.4 km
  • Wohlers Park - 4 min drive - 1.6 km
  • Allee Theater - 5 min drive - 2.0 km
  • Altonaer Rathaus - 7 min drive - 2.3 km

Getting around

  • Schützenstraße (Mitte) Hamburg Station - 3 min walk
  • Emilienstrasse U-Bahn - 4 min drive
  • Hamburg Finkenwerder Airport (XFW) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Altamira - ‬5 min walk
  • ‪Farina meets Mehl - ‬11 min walk
  • ‪Andronaco - ‬12 min walk
  • ‪Atlas - ‬4 min walk

About this property

Residence Inn by Marriott Hamburg Altona

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Residence Inn by Marriott Hamburg Altona also features a 24-hour fitness centre, a garden, and a front desk safe. Parking is available for a fee.

This 3-star Hamburg hotel is smoke free.

  • 44 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott Hamburg Altona offers 44 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchenettes. Bathrooms include a shower and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Similar properties

Double Room
B&B Hotel Hamburg-Altona
Altona
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 211 reviews
The price is NZ$190
includes taxes & fees
13 Sept - 14 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Now Bar @ MOXY

Things to do

  • 24-hour gym
  • Fitness classes

Family friendly

  • In-room cot
  • In-room kitchenette
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • Maximum 1 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property is also known as

By Marriott Hamburg Altona
Residence Inn by Marriott Hamburg Altona Hotel
Residence Inn by Marriott Hamburg Altona Hamburg
Residence Inn by Marriott Hamburg Altona Hotel Hamburg

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Hamburg Altona?

Residence Inn by Marriott Hamburg Altona offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Hamburg Altona?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Hamburg Altona on 30 Aug 2026 start from NZ$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Hamburg Altona?

Yep, Residence Inn by Marriott Hamburg Altona has a self car park for EUR 19 per day. A self car park is also available, for a fee.

Are there any beaches close to Residence Inn by Marriott Hamburg Altona?

The closest beach to Residence Inn by Marriott Hamburg Altona is inoffizieller FKK Strand (10.7 km).

Is Residence Inn by Marriott Hamburg Altona family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott Hamburg Altona is a hit with families.

Does Residence Inn by Marriott Hamburg Altona serve breakfast?

Yep, complimentary continental breakfast is served daily.

Is there a free airport shuttle available at Residence Inn by Marriott Hamburg Altona?

No, Residence Inn by Marriott Hamburg Altona does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott Hamburg Altona?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott Hamburg Altona?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott Hamburg Altona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 138 reviews
Rating 8 - Good. 39 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and professional. Property was very clean and comfortable
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation, close to the hart of the St. Pauli district.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
The room is really nice, we have the one with the kitchenette, which was very useful. Breakfast is basic, but good enough. There is a huge supermarket around the corner, which helps. There is a main bus line a couple of blocks away and the S1 around 8 min walk from the Hotel. The S1 connects to the airport. The location is not central, but it was useful for us for what we needed to do. The Reception is at the Moxy hotel, next door and so is the gym. Unfortunately, they've closed some amenities, such as a ping pong table as it seems they need some storage space. Overall, a good hotel, but if you prefer to be more central, perhaps this is not your area. It takes around 20 minutes by bus to get to the centre. We've had no issues with this, but it's not walking distance. We've had a really good experience.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay a lot!

Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and clean, for both people and dogs

Clean, quiet and very friendly staff. Amazing breakfast! Nice
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay 👍

Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need is there

Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Residence Inn Altona

We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet neighborhood. Grocery store is around the corner.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Tola

Liked: Cleanliness, property conditions & facilities

Couple one night

No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Okay stay with a couple of negative things

Chosen based on the reviews and that it was modern. + Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake') + Modern apartments with big roomy safe for the 15" laptop + Okay small gym with a good spinning bike, a tower and weights + Could use the coffee-machine at the restaurant all day (for free) + Well-received when checking in - Noisier than expected. Could hear everything from the hall (including crying babies at 7.00) - We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street - No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...)
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Ralph A

Liked: Cleanliness, property conditions & facilities, room comfort

Overall enjoyable stay - with some service mishaps

My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Ralph A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed - and not a 4 star level hotel experi

Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Stayed 6 nights in Jul 2025
Verified review

6/10 Okay

Ralph A

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable rooms, but service very much lacking!

Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

SØREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes großes Zimmer, Frühstück etwas sparsam, nicht richtig zentral für die Innenstadt!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dorte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flotte store værelser og pænt hotel med imødekommende personale
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel bietet geräumige, neuwertige und saubere Zimmer mit einem großes Bad. Das Frühstück ist in Ordnung und das Personal sehr freundlich und hilfsbereit!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
-sehr solides, schön ausgestattetes Hotel
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Marcel

Liked: Cleanliness
Disliked: Staff & service
Man hat im Bad die Spülungen der anderen Zimmer sehr laut gehört
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Jesper

Disliked: Room comfort
Der var ikke redt op til 3 personer, som værelset var bestilt til, vi måtte vente en time på en ekstra seng -
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Stayed 4 nights in Oct 2025