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The Cloud One Hamburg-Kontorhaus

Photo gallery for The Cloud One Hamburg-Kontorhaus

2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
2 bars/lounges
2 bars/lounges
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
The current price is NZ$239
includes taxes & fees
17 May - 18 May

Explore the area

View map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.4 out of 10
Very good
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(40 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

Hamburg

You'll be connected to the convention centre at The Cloud One Hamburg-Kontorhaus, and within a 20-minute stroll of popular places like Miniatur Wunderland and Hamburg Cruise Center. Highlights at this hotel include 2 bars/lounges and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a snack bar/deli and a lift. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3-property class Hamburg City Center hotel include Elbe Philharmonic Hall and St. Pauli Piers.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburg City Hall - 7 min walk - 0.7 km
  • Jungfernstieg - 8 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 15 min walk - 1.3 km

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪beets&roots - ‬3 min walk

About this property

The Cloud One Hamburg-Kontorhaus

There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

This 3-star Hamburg hotel is smoke free.

  • 457 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
The Cloud One Hamburg-Kontorhaus offers 457 air-conditioned accommodations with a safe and a hairdryer. 46-cm flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

What is the cancellation policy at The Cloud One Hamburg-Kontorhaus?

The Cloud One Hamburg-Kontorhaus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Cloud One Hamburg-Kontorhaus?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at The Cloud One Hamburg-Kontorhaus on 17 May 2026 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Cloud One Hamburg-Kontorhaus?

Onsite parking is limited.

Are there any beaches close to The Cloud One Hamburg-Kontorhaus?

The closest beach to The Cloud One Hamburg-Kontorhaus is Elbstrand (6.3 km).

Does The Cloud One Hamburg-Kontorhaus serve breakfast?

You bet, buffet brekkie is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Cloud One Hamburg-Kontorhaus?

No, The Cloud One Hamburg-Kontorhaus does not offer an airport shuttle service.

What time are check-in & check-out at The Cloud One Hamburg-Kontorhaus?

Check-in begins at 3:00 PM. Check-out time is noon.

The Cloud One Hamburg-Kontorhaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 386 reviews
Rating 8 - Good. 111 out of 386 reviews
Rating 6 - Okay. 35 out of 386 reviews
Rating 4 - Poor. 10 out of 386 reviews
Rating 2 - Terrible. 7 out of 386 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Hotel bar is very nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

jacques

Liked: Cleanliness, staff & service, amenities
Friendly staff, room very clean
Stayed 8 nights in Dec 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
The room was clean. Although the space is quite small, everything was planned out thoughtfully. I appreciated the magnifying mirror in the bathroom. The bar staff were outstanding, but I would have appreciated a bigger selection of bar food. The location was very convenient. A fifteen minute walk from the train station and even closer to nice restaurants and shopping. Overall I would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025

8/10 Good

Hashema

Stayed 2 nights in Dec 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
Only ok honestly. The staff were exceptional and the front of house and bar area stunning. But the room was extremely basic for the price paid although the location definitely reflects the price paid. There was no phone in the room so my partner had to go downstairs to request an ironing board and iron to bring up to the room himself. Ironing board was a tiny table top one, but no table top to put it on and discovered it was broken when he got up to the room so couldn't put it together properly. We thought (from the pictures) that we had booked a corner type room (upgrade from the basic standard) which had full windows on two sides, but this was not the case and we were quite surprised to find quite a small room. If we'd known we probably wouldn't have opted for an upgraded room. Lastly I indicated on the booking form we would be celebrating our ten year anniversary and it was a special occasion and would appreciate contact over email to discuss any options for things in the room to make it special. No such email and no acknowledgement. What I would say is that the location and atmosphere in the lobby as well as reception, staff and bar service were extremely good
Stayed 1 night in Nov 2025

10/10 Excellent

Janus

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Natascha

Stayed 1 night in Nov 2025

8/10 Good

daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025

6/10 Okay

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and comfortable. Easy access to all the things to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Ping

Stayed 2 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025