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TORTUE HAMBURG

Property class: 3.5

Photo gallery for TORTUE HAMBURG

A cozy indoor seating area with a round table, chairs, and potted plants.
A modern lounge area with a fireplace, comfortable seating, and a blue patterned rug.
A modern kitchen with a built-in oven, a dining area with a round table and chairs, and a living area with a sofa and a coffee table.
A bar area with a central bar counter, four bar stools, and a modern, illuminated design.
An outdoor cafe with tables and chairs, a building with red awnings in the background, and greenery in the foreground.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Stadthausbrücke 10, Hamburg, 20355
  • Place, Jungfernstieg
    ‪5 min walk‬
  • Place, Hamburg City Hall
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Double Room (Petite)

A modern hotel room with a large bed, a round mirror above it, two bedside tables with lamps, a desk with a chair, and a small TV on the desk.

Double Room (Petite)

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Classique)

A bedroom with a large bed, a round mirror, a nightstand with a lamp, a chair, and a window with curtains.

Double Room (Classique)

9.8 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (Grande)

A hotel room with a bed, desk, chair, and a round mirror on the wall.

Double Room (Grande)

9.8 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Petite Suite

A modern hotel room with a bed, a red armchair, a round table with a lamp, and a patterned wallpaper.

Petite Suite

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment

A bedroom with a bed, bedside lamps, a round mirror, and a TV on the wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hamburg

TORTUE HAMBURG places you in the centre of Hamburg, within just a 15-minute stroll of popular places like Miniatur Wunderland and Reeperbahn. Highlights at this boutique hotel include 3 restaurants and 5 bars/lounges. .The brasserie, brasserie, serves French cuisine. Bar noir is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3.5-property class Hamburg City Center hotel include St. Pauli Piers and Elbe Philharmonic Hall.

What's nearby

  • Jungfernstieg - 5 min walk - 0.4 km
  • Hamburg City Hall - 6 min walk - 0.5 km
  • St. Michaelis Church - 8 min walk - 0.7 km
  • Miniatur Wunderland - 13 min walk - 1.1 km
  • Reeperbahn - 13 min walk - 1.2 km

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Bar Bleu Tortue - ‬1 min walk
  • ‪Kimchi Guys - ‬1 min walk
  • ‪Restaurant Rialto - ‬3 min walk
  • Starbucks

About this property

TORTUE HAMBURG

There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique TORTUE HAMBURG. Parking is available for a fee. You'll have access to the health club at a partner property.

This 3.5-star Hamburg hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 59 for adults and from EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at TORTUE HAMBURG?

TORTUE HAMBURG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TORTUE HAMBURG?

Yep, TORTUE HAMBURG has valet parking for EUR 45 per day.

Are there any beaches close to TORTUE HAMBURG?

The closest beach to TORTUE HAMBURG is Elbstrand (5.4 km).

Does TORTUE HAMBURG serve breakfast?

Sure does, full breakfast is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at TORTUE HAMBURG?

No, TORTUE HAMBURG does not offer an airport shuttle service.

Is there a bar or restaurant at TORTUE HAMBURG?

Yep, you can grab a meal at TORTUE HAMBURG's onsite restaurant that serves French cuisine.

What time are check-in & check-out at TORTUE HAMBURG?

Check-in begins at 4:00 PM. Check-out time is noon.

TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 507 out of 622 reviews
Rating 8 - Good. 88 out of 622 reviews
Rating 6 - Okay. 14 out of 622 reviews
Rating 4 - Poor. 4 out of 622 reviews
Rating 2 - Terrible. 9 out of 622 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

OLIVER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

or

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel, perfect location. Breakfast super great !!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Roger Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tortue is a fabulous hotel with top end bars and restaurants within.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, amenities
Top
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

James Richards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again - excellent stay. Best hotel in Hamburg.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Laurits

Z
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the center of Hamburg

Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a wonderful hotel with the best staf

Everyone in the staff was always super kind and very serviceminded.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around - happy to come back to Tortue in Hamburg
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Agathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Warm and cosy place ! Amazing staff!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Stig Birk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my business purpose. I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at torture Hamburg. Would thoroughly recommend.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024