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TORTUE HAMBURG

Photo gallery for TORTUE HAMBURG

Terrace/patio
Exterior
3 restaurants, French cuisine
Double Room (Grande)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$463
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Stadthausbrücke 10, Hamburg, 20355
  • Place, Jungfernstieg
    ‪5 min walk‬
  • Place, Hamburg City Hall
    ‪6 min walk‬
  • Place, St. Michaelis Church
    ‪8 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Double Room (Petite)

Double Room (Petite)

Double Room (Petite)

9.2 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Classique)

Double Room (Classique)

Double Room (Classique)

9.8 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Grande)

Double Room (Grande)

Double Room (Grande)

9.6 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$400
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About the area

Hamburg

TORTUE HAMBURG puts you in the heart of Hamburg, within a 20-minute stroll of popular places like Miniatur Wunderland and St. Pauli Piers. Highlights at this boutique hotel include 3 restaurants and 5 bars/lounges. .The brasserie, brasserie, serves French cuisine. Bar noir is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 3.5-property class Hamburg City Center hotel include Reeperbahn and Elbe Philharmonic Hall.

What's nearby

  • Neuer Wall - 1 min walk - 0.2 km
  • Jungfernstieg - 5 min walk - 0.4 km
  • Hamburg City Hall - 6 min walk - 0.5 km
  • St. Michaelis Church - 8 min walk - 0.7 km
  • Miniatur Wunderland - 13 min walk - 1.1 km

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Kimchi Guys - ‬2 min walk
  • ‪Edmondo - ‬6 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪Goa Zone - ‬2 min walk

About this property

TORTUE HAMBURG

There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique TORTUE HAMBURG. Parking is available for a fee. You'll have access to the health club at a partner property.

This 3.5-star Hamburg hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Fraser Suites Hamburg
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  • Pet-friendly
  • Free Wi-Fi
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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 59 for adults and from EUR 19 for children
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

What is the cancellation policy at TORTUE HAMBURG?

TORTUE HAMBURG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TORTUE HAMBURG?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at TORTUE HAMBURG on 5 Apr 2026 start from NZ$463, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TORTUE HAMBURG?

Yep, TORTUE HAMBURG has valet parking for EUR 45 per day.

Are there any beaches close to TORTUE HAMBURG?

The closest beach to TORTUE HAMBURG is Elbstrand (5.4 km).

Does TORTUE HAMBURG serve breakfast?

Sure does, full breakfast is offered weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at TORTUE HAMBURG?

No, TORTUE HAMBURG does not offer an airport shuttle service.

Is there a bar or restaurant at TORTUE HAMBURG?

Yep, you can grab a meal at TORTUE HAMBURG's onsite restaurant that serves French cuisine.

What time are check-in & check-out at TORTUE HAMBURG?

Check-in begins at 4:00 PM. Check-out time is noon.

TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 467 out of 579 reviews
Rating 8 - Good. 85 out of 579 reviews
Rating 6 - Okay. 14 out of 579 reviews
Rating 4 - Poor. 4 out of 579 reviews
Rating 2 - Terrible. 9 out of 579 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Roberto, Steinerberg

Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could make room warmer
Stayed 1 night in Oct 2025

10/10 Excellent

Tobias

Stayed 2 nights in Oct 2025

10/10 Excellent

Roger Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tortue is a fabulous hotel with top end bars and restaurants within.
Stayed 3 nights in Oct 2025

10/10 Excellent

OLIVER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025

8/10 Good

James Richards, Evanston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen, Huettikon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevor

Stayed 3 nights in Jul 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Oleksandr

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey, Jonesboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto, Steinerberg

Stayed 3 nights in Mar 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diann, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 3 nights in May 2024

10/10 Excellent

melanie

Stayed 1 night in May 2024

10/10 Excellent

melanie

Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024