Best Western - accommodation in Hamer

Only positive was the check in staff were efficient and friendly. Everything went downhill from there. What was bad? Let me see…The lamp shades beside the beds were both broken and flopped over touching the bulbs. The towel racks were broken. The was no mini fridge in the room. Missing picture from wall that was obviously removed by theft. The receptacles in the room all seemed very loose. Every one we tried to plug our chargers in would not grip the plug and they would loosely hang and not work. Comforter had stains. My wife noticed the bottoms of her feet were very dirty after walking around in the room meaning the wood floors were very dirty. The ice machine didn’t work, by that I mean it wasn’t even plugged in and running. For the price range this Red Roof Inn, I don’t expect luxury or perfection, but I do expect cleanliness and working amenities at the very least.

First room I was given sheets were used not clean. Floor not very clean either. Stinked (smoke) Asked for another room. 2nd room looked like sheets were clean. Spotted roach on wall. Floor was not clean either. Tobacco smell. Bathroom old but decent. Roaches out and about during the stay . Pool out of service. Did have a old microwave & mini fridge which were convenient.

Stay here often.... no complaints!