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Waterfront Hotel Downtown Burlington

3.0 star property
Hotel in Burlington with 24-hour fitness centre and 24-hour business centre

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Indoor pool
Staircase
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • McMaster University - 14 min drive - 20.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with 24-hour fitness centre and 24-hour business centre
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day. A self car park is also available, for a fee.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1339 out of 2448 reviews
Rating 8 - Good. 594 out of 2448 reviews
Rating 6 - Okay. 300 out of 2448 reviews
Rating 4 - Poor. 109 out of 2448 reviews
Rating 2 - Terrible. 106 out of 2448 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington waterfront is a beautiful collection of ice cream shops and restaurants. The waterfront hotel is a great place to stay to experience this gem of a town. The restaurant in the hotel is excellent and has a great view of the waterfront and the Burlington skyway.
Walk along the waterfront outside of the hotel
View from the restaurant outdoor seating
Burlington skyway at night
Night sky over the water
Stayed 1 night in Sep 2025

4/10 Poor

Vlad

Stayed 1 night in Aug 2025

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an odd stain on the carpet but no other complaints. I had a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Sep 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
I discovered that the deadbolt on my door was broken on my first night. I called the front desk to ask for another room, and they said they’d send someone the following morning to fix it. Sadly, they were unable to move me since the hotel was fully booked and said there was nothing else they could do. I was gone for most of my second day for business and returned to my room at 9pm to find that the lock still wasn’t fixed. No apologies or explanation. I didn’t sleep well either night, and felt unsafe. I’m utterly disappointed and do not recommend the Waterfront Hotel to anyone wanting to stay in Burlington, Ontario.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, East York

Stayed 1 night in Aug 2025

4/10 Poor

Todd

Travelled with partner
Disliked: Amenities, property conditions & facilities
Internet unusable for a business person - too slow and could not even do a speed test - had to sink my iPhone for internet. TV reception very poor quality. Desk chair looked like it came from a farm auction. Staff very friendly but useless to help as they know nothing. I would not recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place n ambience Staff was cooperative n nice Breakfast place in lobby can be improved Food quality was great n overall the property was well maintained The tower walkway n beach view from room was great loved my stay 🌈😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 4 nights in Aug 2025

6/10 Okay

Farah

Liked: Staff & service
Disliked: Cleanliness
There was a bug in the washroom, and those come from mold. Hotel was amazing a few years back and declined with quality over time. Shower heads old and tv too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariel, San Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 3 nights in Sep 2025

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient to a lot and it on the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

6/10 Okay

DAN-THANH

Travelled with family

Poor breakfast

Stayed 1 night in Aug 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
Disliked: Staff & service
Seems to me the quality and service to care has dropped since I was last here, and the overall state of the rooms have lessened
Stayed 1 night in Sep 2025

2/10 Terrible

Akashdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 superior rooms but was given basic rooms with terrible condition and the staff was uncooperative too.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treea blocked my view of rhe lake, even tho it said waterfront view. Besides that it was okay overall. Shopping, entertainment and dinning is easy.
Looking at the hotel, from the boardwalk.
My view from my room! Considered Lakeview!
Overlooking Lake Ontario
Stayed 1 night in Aug 2025

2/10 Terrible

Larizah Kay

Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities
Great location and an even better Manager Lily :)
Stayed 4 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda, Tilbury

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get to it, convenient, pet friendly, we stayed on the lower level, we thought the room could use better lighting as it was rather dark even with the lights on but overall it is a good hotel
Stayed 2 nights in Aug 2025