Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Indoor pool
Interior
Staircase
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$211
includes taxes & fees
3 May - 4 May

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(67 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(179 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(128 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this 3-property class Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Community Labyrinth - 5 min drive - 3.6 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 3 May 2026 start from NZ$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day. A self car park is also available, for a fee.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1375 out of 2512 reviews
Rating 8 - Good. 607 out of 2512 reviews
Rating 6 - Okay. 319 out of 2512 reviews
Rating 4 - Poor. 108 out of 2512 reviews
Rating 2 - Terrible. 103 out of 2512 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Francoise, Kingston

Business traveller
Disliked: Cleanliness, property conditions & facilities
Although the hotel was given a slap of paint and look clean at first glance, the carpet in my room had gross stains on them (blood? who knows) and the two mattresses in my room were ripped. I have never stayed in a hotel with actual visible tears in the mattresses. yuck
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2026

8/10 Good

SAMAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean and spotless Staff nice and caring
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 3 nights in Jan 2026

4/10 Poor

Elizabeth

Our room had stains all over the bed
Stayed 1 night in Jan 2026

8/10 Good

Monica

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room - friendly staff - was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the TV was huge
Stayed 3 nights in Jan 2026

8/10 Good

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Lake view room, good location
Stayed 1 night in Oct 2025

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean basic room. Great location. Staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Harvey, Holland Landing

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff very friendly. Room very clean with a nice view. The restaurant staff where very friendly and fun. Good food with great seating overlooking the lake front.
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Great staff and room. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

dave

Stayed 1 night in Jan 2026

6/10 Okay

Joshua

Travelled with family and small children
Great location however the hotel could do with some updating and the breakfast is terrible. Other hotel chains that offer breakfast are significantly better.
Stayed 1 night in Jan 2026

10/10 Excellent

RICHARD, WOODSTOCK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Place has been there for a while but is well cared for. Nice, good sized rooms. Clean and enough amenities. Only thing is tv reception. No real HD options. Paid parking isn’t great
Stayed 1 night in Jan 2026

4/10 Poor

Laura

Liked: Staff & service
Hockey tournament in town. Kids running hallway screaming and hitting doors with ball and mini sticks
Stayed 1 night in Jan 2026

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Honestly we have been coming here every year at this time. And this year the hockey league took over the hotel but this year was noisier more than usual and also this year they charged for parking. So next year we will be thinking of somewhere else, sadly
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia, Naughton

Stayed 6 nights in Jan 2026

6/10 Okay

Linda

A little run down. Poor snow removal rooms just ok very basic
Stayed 4 nights in Jan 2026

8/10 Good

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

.
Stayed 2 nights in Jan 2026

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Just a hotel
Stayed 1 night in Jan 2026