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Waterfront Hotel Downtown Burlington

3.0 star property
Hotel with an indoor pool, a short walk to Lake Ontario

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Breakfast area
Interior
Superior Room, 2 Queen Beds (Park View)
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(158 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(115 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .Attractions within a 20-minute drive of this Burlington hotel include TD Coliseum and McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • TD Coliseum - 16 min drive - 18.3 km
  • McMaster University - 17 min drive - 19.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Bardo Burlington - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel with an indoor pool, a short walk to Lake Ontario
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1326 out of 2444 reviews
Rating 8 - Good. 590 out of 2444 reviews
Rating 6 - Okay. 302 out of 2444 reviews
Rating 4 - Poor. 115 out of 2444 reviews
Rating 2 - Terrible. 111 out of 2444 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Clinton, Rosebery

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, room a little tired
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Jin Wei, Middle Sackville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bedding is comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

Marc

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem on the water!

Older hotel, but clean and comfortable. Housekeeping was super friendly! Kids loved the pool. We loved access to the trails, pier and shops. Breakfast was amazing (typically some sort of egg, sausage and potato - sometimes pancakes. Always had milk, juice, yogurt, hard-boiled eggs, many bread options, cereal, etc)
Stayed 5 nights in Jul 2025

6/10 Okay

Nadiia, Penfield

Disliked: Cleanliness
Limited breakfast and room service
Stayed 2 nights in Jun 2025

8/10 Good

The

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fairly excellent. Just two knocks against a perfect score, poor internet and limited/no parking
Stayed 4 nights in Jul 2025

8/10 Good

Changwook

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Parking can be a problem and the garage although free on weekends, would be inconvenient if it was wet weather
Stayed 2 nights in Jul 2025

10/10 Excellent

Amita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, nothing stood out as a "wow". There was coffee in the room, but no free water bottles. The breakfast buffet was good, but nothing spectacular. My room was by the pool, so no fun with the door slamming as people came in and out of pool til 10 pm and the gym is open 24 hrs. Great location by downtown and the lakefront!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff... nice rooms... comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Delorene

Stayed 2 nights in Jul 2025

10/10 Excellent

wenda

Stayed 1 night in Jul 2025

10/10 Excellent

Manpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, on the waterfront and clean. Nice staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location to the water and the waterfront trail. Wonderful to be able to go for a beautiful walk before breakfast! It's also a treat to eat breakfast outdoors over looking the water.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Jul 2025

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 1 night in Jul 2025

6/10 Okay

Judy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location and view are awesome. Room/furnishings were showing wear and tear. Bedding had some stains. Used coffee pod in the Keurig. Toilet in the bathroom had either not been cleaned or used after cleaning. Air conditioner very loud.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value Hotel with positive lakeside location. Great number of eateries in the area. The parking is very poorly managed with no reserved spaces for paying hotel guests. Our2 bed queen room only had one office chair to sit on. Not friendly or comfortable
Stayed 7 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great value. Well run and well maintained
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a couple of observations for housekeeping - the tops and lower edges of the lampshades collect dust! Also the top of the tile baseboard in the bathrooms also collects dust very easily!
Stayed 2 nights in Jul 2025

6/10 Okay

Appoline

Liked: Cleanliness, staff & service, amenities
I loved that it was a short distance from the waterfront lake. But my bathtub looked old. Yes, it was clean. But I usually enjoy a bubble bath, and the bathtub looked old and felt not ok to lay in it. I recommend asking not to book the LL level as it is close to the cleaning storage, laundry, gym, and swimming area. Sleeping in the basement feels like sleeping in the basement, especially if you enjoy the quiet. The lake view and people passing were beautiful to watch. The entrance of the hotel had people seating there often and it felt a little an inconvinient. The hotel is absolutely at the perfect location, close to restaurants. I booked via Expedia, may be calling to book a better floor and room could help.
Water front view, took this night time at the lake, the hotel is one of those buildings.
Took these at the water front lake view. This is the highlight of the view you get when you stay there.
My stay at the hotel, the best moment is the water front. People are walking until late night, even after midnight.
Stayed 3 nights in Jul 2025