Hamilton Island Holiday Packages

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First room was terrible! Spiderwebs, and very unclean, barely 3 stars, dated and very dirty! The bed was terrible! probably one of the worst ever in our travels - the mattress completely sank and couldn’t sleep! We got upgraded to the next category which was acceptable and close to 4.5 star perhaps. Dinner at the Pacific was average and expensive. Not good value. Breakfast was probably 3.5 star. The best dinner and highlight was Amici’s which we were fortunate to experience on our last evening. The island itself is spectacular and one of the most beautiful in the world. I think what let the overall place down was the lack of cleanliness and the lack of attention to detail as well as the food. The staff were lovely. However the service when we were ringing to request things was terrible as most of the time our calls were not answered. Overall a paradisaic experience let down by a lack of resources, passion and training - let down by humans - a paradise deserves perfection at least close to it .. the intercontinental fell very short of the mark and what could’ve been.

Resort is quiet, however not really up to resort standards. Even though the pricing is high the facilities are tired. No genuine snorkeling on offer in the bay area of resort. One bed had bed mites during our week long stay. There is an extremely limited selection at the small shop, e.g. no tissues or fresh fruit. Restaurant menu very limited and repetitive. Not good value as very expensive to get on and off the island to do any kind of day excursions. Would recommend no more than a two night stay.

This resort is brilliant for relaxing. Only 20 adults on site at any time, which provides a great ambience and chilled vibe. The transfers are magical - we chose the helicopter in, and the boat out. The food was terrific and the accommodation very good with great views. The resort is highly recommended!

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.