Le Royal Hotels & Resorts - Hammamet

5.0 star property

Photo gallery for Le Royal Hotels & Resorts - Hammamet

Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Standard Room | View from room
Building design
A beach with rows of striped lounge chairs and thatched umbrellas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
BP 237, Yasmine Hammamet, Hammamet, Nabeul Governorate, 8050
  • Place, Port Yasmine
    ‪18 min walk‬
  • Place, Carthage Land
    ‪4 min drive‬
  • Place, Costa Mall
    ‪4 min drive‬
  • Airport, Enfidha (NBE)
    ‪38 min drive‬

Room options

Presidential Suite

  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Room

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Suite (Ambassador)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room

  • 24 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Family Room

  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Hammamet

Le Royal Hotels & Resorts - Hammamet puts you in the heart of Hammamet, connected to the convention centre and within a 20-minute stroll of Port Yasmine and Costa Mall. Highlights at this luxury hotel include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Royal Med Spa can include hot stone massages, Thai massages and body wraps along with access to the mud bath and sauna. The buffet restaurant, Shehrazad, is open for breakfast and dinner. With 3 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. 5490 square feet (510 square metres) of event facilities include 39 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find a marina, a nightclub and free Wi-Fi in public areas. There's also free self parking, along with the convenience of an area shuttle. .In the area of this 5-property class Hammamet hotel, you'll find Hammamet Beach.

What's nearby

  • Port Yasmine - 18 min walk - 1.5 km
  • Carthage Land - 4 min drive - 2.3 km
  • Médina Convention Center - 4 min drive - 3.0 km
  • Costa Mall - 4 min drive - 1.9 km
  • Yasmine Beach - 6 min drive - 3.7 km

Getting around

  • Turki Station - 20 min drive
  • Tunis (TUN-Tunis - Carthage Intl.) - 69 min drive

Restaurants

  • ‪Carribean World Venus Bar - ‬6 min drive
  • ‪Oggi - ‬1 min drive
  • ‪Restaurant Les Oliviers - ‬7 min drive
  • ‪Le Cap Food & Drink - ‬12 min walk
  • ‪Pecker's Pizza - ‬13 min walk

About this property

Le Royal Hotels & Resorts - Hammamet

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Le Royal Hotels & Resorts - Hammamet, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a complimentary children's club, a children's pool and a seasonal outdoor pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hammamet hotel.

  • 266 guestrooms or units
  • 2 levels
  • 5 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 5490 sq ft of conference space
  • 510 sq. m of conference space
  • Built in 1996
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
Le Royal Hotels & Resorts - Hammamet offers 266 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Hammamet hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Royal Med Spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • Capri
  • Dana Club
  • Shehrazad
  • Shehreyar

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 39 meeting rooms
  • Conference centre (5,490 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Royal Hotels & Resorts - Hammamet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TND 70.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TND 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Hammamet
Royal Hotels & Resorts Hammamet
Royal Resorts Hammamet
Royal Hotels Resorts Hammamet Hotel
Royal Hotels Resorts Hammamet

Frequently asked questions

What is the cancellation policy at Le Royal Hotels & Resorts - Hammamet?

Le Royal Hotels & Resorts - Hammamet offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Le Royal Hotels & Resorts - Hammamet?

Yep, Le Royal Hotels & Resorts - Hammamet has a free self car park.

Are there any beaches close to Le Royal Hotels & Resorts - Hammamet?

The closest beach to Le Royal Hotels & Resorts - Hammamet is Hammamet Beach (5.9 km).

Is there a spa on site at Le Royal Hotels & Resorts - Hammamet?

Yep, Royal Med Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Le Royal Hotels & Resorts - Hammamet have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from March to October.

What luxury perks are available at Le Royal Hotels & Resorts - Hammamet?

Le Royal Hotels & Resorts - Hammamet features 3 poolside bars, 4 outdoor pools and a full-service spa.

What makes Le Royal Hotels & Resorts - Hammamet a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Le Royal Hotels & Resorts - Hammamet.

Is Le Royal Hotels & Resorts - Hammamet family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Le Royal Hotels & Resorts - Hammamet is a hit with families.

Does Le Royal Hotels & Resorts - Hammamet serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Le Royal Hotels & Resorts - Hammamet?

No, Le Royal Hotels & Resorts - Hammamet does not offer an airport shuttle service.

Is there a bar or restaurant at Le Royal Hotels & Resorts - Hammamet?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Royal Hotels & Resorts - Hammamet?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Le Royal Hotels & Resorts - Hammamet?

No, pets and service animals are not allowed.

Is there a golf course on site at Le Royal Hotels & Resorts - Hammamet?

There is a golf course next to Le Royal Hotels & Resorts - Hammamet.

Le Royal Hotels & Resorts - Hammamet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 220 reviews
Rating 8 - Good. 80 out of 220 reviews
Rating 6 - Okay. 34 out of 220 reviews
Rating 4 - Poor. 20 out of 220 reviews
Rating 2 - Terrible. 16 out of 220 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

xcw

It was excellent, room perfect, staff couldn’t have been better.Only had evening meal but it wasn’t good with lots of choices
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid! Definitely not a 5 stars! Pictures online are made up. Rooms were old, mouldy bathrooms, dirty bed linen. The buffet was disgusting with cheap products and some recycled for next meals!!!!
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Erkut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel otel 14.02.2020

Otel guzeldı yemekler harika kahvaltı harika personel biraz yoğun gibi ama resepsiyon yardimci odalar geniș ve güzel sadece banyolarda hala Perde var ve banyo lar eski ve vasat temizlikte
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

MOHAMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai dû payer un supplément car il n'y avait que des suites disponibles. Au final, l'état de la suite est déplorable. Malgré la compétences et gentillesse des personnes présentes au spa, il faut absolument revoir la qualité des installations. Assiette de fruits était tout sauf fraîche, saletés sous le lit, poussière sur certains meubles, la 2eme télé ne fonctionnait pas, l'odeur dans la salle de bain n'était pas agréable,... Très déçus
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil et la propreté des lieux est irréprochable et en particulier le professionnalisme et l'amabilité du directeur d'hébergement
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile , camere pulite , struttura ottima sotto ogni prifilo
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo rapporto qualità prezzo, location eccezionale.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

ATHANASIOS

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff in the restaurant was not friendly, and the food buffet had no so much variety!! Generally the place was beautiful but the service was not so good
Stayed 8 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre belle plage nourriture très bonne personnel à l écoute sécurité des lieux
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Je n’ai rien aimé plus jamais je n’y retournerais aaaaaaaa
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OTTIMA STRUTTURA CAMERE PERFETTE, OTTIMO SERVIZIO, RISTORANTE OTTIMO, POSTO TRANQUILLO E CONFORTEVOLE
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Ahmed

Disliked: Staff & service

Ne vaut pas me prix

Sejour moyen cet hotel de 5 etoile ne vaut que 3 etoile restaurant maigre tres sale
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Karim

Liked: Staff & service, property conditions & facilities, room comfort

Bon séjours

Bon petit séjours en famille. Couple et un enfant de 2 ans.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il like everything in the resort except the drink in the buffet,, a lot of waiting till you get some water
Stayed 7 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Albergo deludente non rispecchia la canterò già di 5 stelle ma di un tre stelle
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Mahdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce trop nul
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Mhamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent sejour.

Sejour positif en general.
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Pas mal

Salle de bain pas au top sinon le reste rien à signaler
Stayed 8 nights in Aug 2019
Verified

2/10 Terrible

HamadiMisbahi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at this “resort” before in 2012 and it was way different, this time around the place is almost unrecognizable, unquantified, unexperienced and stressed out lobby staff, skeleton crew during peak season, rooms are dirty and outdated. I can go on and on about the broken locks, locked safe, clogged sinks, broken fridge, it was the worst experience I have had in years!!! The place still have potential but it will need a whole new management and staff. It is probably a two star hotel at best but I do not recommend this place at this time even to an enemy!!! I was about to leave after 24 hours, but I just did not want to upset my wife or my mother doing so. Stay away!! You are better off at a 2 star place. I usually do not give bad reviews but I found it necessary this time because I would not want to see someone paying top money for a worthless place.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I had such a great stay during my trip. I was very happy with the food selection at dinner. Beach and pool access are great! I plan to visit again.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

habib

Mauvaise odeur et climatiseur en pannedans les chamnres communicantes. Changement de chambres: vue sur les toits de lacuisine et restaurant donc odeur dela.cuisine. le climatiseur est très bruillon. Les draps ne sont pas donnés que sur demande. Cerise sur le gâteau, les gens ne sont pas.traités de la même manière. On a pas le droit de se baigner dans une piscine en bourkini alors on peut le faire dansla piscine centrale. Les règles ne sont pas claires et n'est affiché pour l'interdir. Tout est officieu. Bref, un mauvais souvenir de vacances. Afficher pour interdir oui, interdir pour les uns et pas pour les autres non. Beaucoup de choses à améliorer dans ce très beau hôtel: l'honnêteté, la sincérité et des règles affichées et applicables à tout le monde.e monde change et il semble qu'il préfère le retour des touristes que cette nouvelle clientèle d origine arabo musulmane.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse pour un séjour en famille

Un séjour en famille agréable, personnel à l'écoute, les chambres étaient bien entretenues ainsi que l'hôtel en général. Bonne nourriture avec un choix suffisamment varié et pas l'impression que l'hôtel était complet, étant donné les différentes piscines et la grande plage privée et aménagée.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OTTIMO HOTEL PERSONALE DISPONIBILE, EDUCATO. PULITO, SI MANGIA BENE
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Our stay was overall average except for the last interaction with the security guard called Hassen at the front door who was really impolite and unnecessarily agressive when we were leaving the hotel. He just ruined my day. It's a shame that the hotel has many really nice employees and at the same time some truly horrible elements. Overall I don't recommend this hotel and I will not go back to it.
Stayed 5 nights in Jun 2019