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Crowne Plaza Hangzhou Riverside by IHG

4.5 star property
Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants

Photo gallery for Crowne Plaza Hangzhou Riverside by IHG

Premium Room, 1 King Bed, River View
Exterior
1 bedroom, desk, laptop workspace, free WiFi
Exterior
1 bedroom, desk, laptop workspace, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping
  • Gym
The current price is NZ$232
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
No. 888 Ke Ji Guan Street, Binjiang District, Hangzhou, Zhejiang, 310051
  • Hangzhou Olympic Sports Center
    ‪2 min drive‬
  • Wushan Night Market
    ‪8 min drive‬
  • West Lake
    ‪8 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 2 Single Beds, River View

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Qianjiang CBD View)

Standard Room, Multiple Beds (Qianjiang CBD View)

Standard Room, Multiple Beds (Qianjiang CBD View)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, 2 Single Beds, River View (Lounge Access)

1 bedroom, desk, laptop workspace, free WiFi

Executive Room, 2 Single Beds, River View (Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Lounge Access)

Standard Room, 1 King Bed, River View (Lounge Access)

Standard Room, 1 King Bed, River View (Lounge Access)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed, River View

1 bedroom, desk, laptop workspace, free WiFi

Business Room, 1 King Bed, River View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 150 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite, 1 Bedroom, River View (Living Area)

1 bedroom, desk, laptop workspace, free WiFi

Business Studio Suite, 1 Bedroom, River View (Living Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

1 bedroom, desk, laptop workspace, free WiFi

Standard Room (Upgraded)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Qianjiang CBD View)

Standard Room, 1 King Bed (Qianjiang CBD View)

Standard Room, 1 King Bed (Qianjiang CBD View)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

At Crowne Plaza Hangzhou Riverside by IHG, you'll be connected to the convention centre and 7.7 km (4.8 mi) from Wushan Night Market. Highlights at this luxury hotel include 3 restaurants and in-room free WiFi. .This business-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Plus you'll find luggage storage and a banquet hall. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Binjiang hotel include West Lake and Wulin Square.

What's nearby

  • Hangzhou Olympic Sports Center - 2 min drive - 2.1 km
  • Wushan Night Market - 8 min drive - 8.1 km
  • West Lake - 8 min drive - 8.3 km
  • Wulin Square - 10 min drive - 10.7 km
  • Hangzhou Tower Shopping Mall - 10 min drive - 11.0 km

Getting around

  • Hangzhou Railway Station (HZD) - 10 min drive
  • Jiangling Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪星巴克 - ‬19 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪T97 Coffee - ‬20 min walk
  • ‪McDonald's (麦当劳) - ‬7 min walk

About this property

Crowne Plaza Hangzhou Riverside by IHG

Luxury hotel connected to the convention centre in Hangzhou with 3 restaurants
There are 3 restaurants on site. The luxury Crowne Plaza Hangzhou Riverside by IHG also features a fitness centre, concierge services, and 24-hour room service. Free self parking is available. A complete renovation of Crowne Plaza Hangzhou Riverside by IHG was completed in January 2023.

This 4.5-star Hangzhou hotel is smoke free.

  • 307 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Built in 2023
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Crowne Plaza Hangzhou Riverside by IHG offers 307 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

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  • Spa
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 120 per person
  • 3 restaurants

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room

More

  • 21 floors
  • Banquet hall
  • Built in 2023
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hangzhou Binjiang an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hotel
Crowne Plaza Hangzhou Riverside an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hangzhou
Crowne Plaza Hangzhou Riverside by IHG Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hangzhou Riverside by IHG?

Crowne Plaza Hangzhou Riverside by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hangzhou Riverside by IHG?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Riverside by IHG on 17 Aug 2025 start from NZ$232.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hangzhou Riverside by IHG?

Yep, Crowne Plaza Hangzhou Riverside by IHG has a free self car park.

Does Crowne Plaza Hangzhou Riverside by IHG serve breakfast?

You bet, buffet brekkie is available weekdays from 6:30 AM to 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hangzhou Riverside by IHG?

No, Crowne Plaza Hangzhou Riverside by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hangzhou Riverside by IHG?

Yep, Crowne Plaza Hangzhou Riverside by IHG has 3 restaurants.

What time are check-in & check-out at Crowne Plaza Hangzhou Riverside by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hangzhou Riverside by IHG?

No, pets are not allowed.

Crowne Plaza Hangzhou Riverside by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Hanliang

Stayed 4 nights in May 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024

8/10 Good

tiffany

Stayed 3 nights in Apr 2024

10/10 Excellent

Yayun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常愉悦的一次家庭旅游

非常愉悦的一次家庭旅游，到达前提前沟通入住时间做迎接准备，到达后的全程服务贴心，酒店硬件设施很新和位置便利
Stayed 1 night in May 2025

10/10 Excellent

KEIZO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024