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UrCove by Hyatt Hangzhou Westlake

4.0 star property
Upscale hotel near Hangzhou Jiali Center

Choose dates to view prices

UrCove by Hyatt Hangzhou Westlake

Photo gallery for UrCove by Hyatt Hangzhou Westlake

Exterior
Executive Room
Reception
View from room
Sports facility

Overview of UrCove by Hyatt Hangzhou Westlake

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
No 346, Yan'an Road, Hangzhou, Zhejiang, 310006
  • Popular LocationWest Lake11 min walk
  • Popular LocationHangzhou China Silk Town2 min drive
  • Popular LocationHangzhou Tower Shopping Mall3 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)32 min drive

Room options

View all photos for Superior King room

Superior King room

Superior King room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Business Deluxe King Room

Business Deluxe King Room | Living area

Business Deluxe King Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Canopy by Hilton Hangzhou West Lake
Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (31)
The price is NZ$285
for 1 night
includes taxes & fees
16 May - 17 May
Canopy by Hilton Hangzhou West Lake

About the area

Hangzhou

UrCove by Hyatt Hangzhou Westlake places you in the centre of Hangzhou, within just a 15-minute stroll of Hangzhou Jiali Center and West Lake. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour fitness centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and multilingual staff. Self-service breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. .Places within a 30-minute walk of this 4-property class Downtown Hangzhou hotel include Wulin Night Market and Hangzhou China Silk Town.

What's nearby

  • Wushan Night Market - 6 min walk
  • West Lake - 11 min walk
  • Hangzhou China Silk Town - 2 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • Zhejiang University Yuquan Campus - 6 min drive

Getting around

  • Hangzhou Station - 8 min drive
  • Longxiangqiao Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive

Restaurants

  • 五芳斋 - 1 min walk
  • 娃哈哈同乐大酒店 - 3 min walk
  • Burger LAB - 3 min walk
  • 杭州市医学情报中心 - 1 min walk
  • 金碧辉煌餐饮 - 4 min walk

About this property

UrCove by Hyatt Hangzhou Westlake

Upscale hotel near Hangzhou Jiali Center
There's a restaurant on site. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at UrCove by Hyatt Hangzhou Westlake. A complete renovation of UrCove by Hyatt Hangzhou Westlake was completed in October 2022.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

  • 191 guestrooms or units
  • 10 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Dining venue
UrCove by Hyatt Hangzhou Westlake offers 191 air-conditioned accommodations with free minibar items and a safe. Beds feature down duvets. 55-inch LCD televisions come with cable channels and smart speakers.

Bathrooms include a shower with a hydromassage showerhead, slippers, complimentary toiletries and hairdryers. This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 42 per day)

Food and drink

  • Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas

More

  • 10 floors
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch LCD TV with cable channels
  • Smart speaker

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately CNY 99 for adults and from CNY 50 for children
  • Nearby parking fee: CNY 42 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
Urcove by Hyatt Hangzhou Westlake Hotel
Urcove by Hyatt Hangzhou Westlake Hangzhou
Urcove by Hyatt Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at UrCove by Hyatt Hangzhou Westlake?

UrCove by Hyatt Hangzhou Westlake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at UrCove by Hyatt Hangzhou Westlake?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at UrCove by Hyatt Hangzhou Westlake on 26 May 2024 start from NZ$112.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does UrCove by Hyatt Hangzhou Westlake serve breakfast?

Yep, self-service brekkie is available on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at UrCove by Hyatt Hangzhou Westlake?

No, UrCove by Hyatt Hangzhou Westlake does not offer an airport shuttle service.

Is there a bar or restaurant at UrCove by Hyatt Hangzhou Westlake?

Yep, you can grab a meal at UrCove by Hyatt Hangzhou Westlake's onsite restaurant.

What time are check-in & check-out at UrCove by Hyatt Hangzhou Westlake?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at UrCove by Hyatt Hangzhou Westlake?

No, only service animals are allowed.

UrCove by Hyatt Hangzhou Westlake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Yan

Liked: Cleanliness
Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.
Stayed 3 nights in Jan 2024

8/10 Good

Haw

Travelled with family
Liked: Cleanliness, staff & service, room comfort
施工很吵
住宿環境、交通方便。但是施工管理很差，早上7點就開始施工、晚上23:30才停工⋯怎麼睡？
Stayed 4 nights in Apr 2024

10/10 Excellent

Weicheng

Stayed 1 night in Mar 2024