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Hilton Hangzhou Qiandao Lake Resort

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Indoor pool, outdoor pool
Presidential Suite | View from room
107-cm LCD TV with satellite channels, TV, DVD player
View from room
Presidential Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$138
includes taxes & fees
20 May - 21 May

Explore the area

View map
600 Huanhu North Road, Hangzhou, Zhejiang, 311700
  • Place, Qiandaohu National Forestry Park
    ‪6 min drive‬
  • Place, Wangutang Park
    ‪7 min drive‬
  • Place, Xin'an Dam
    ‪47 min drive‬

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About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Hilton Hangzhou Qiandao Lake Resort. You'll be 0.5 km (0.3 mi) from Qiandao Lake and 4.5 km (2.8 mi) from Qiandaohu National Forestry Park. Highlights at this resort include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and hydrotherapy. The buffet restaurant, Eatzi Cafe, is open for breakfast, lunch and dinner. Lobby Lounge is the resort's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the indoor swimming pool, marina, gym and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Sights in the region of this 4.5-property class Hangzhou resort include Xin'an Dam and Huangshan China Gechuanjian Mountain.
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What's nearby

  • Qiandaohu National Forestry Park - 6 min drive - 5.4 km
  • Wangutang Park - 7 min drive - 6.5 km
  • Jiangnan Park - 41 min drive - 45.8 km
  • Xin'an Dam - 47 min drive - 50.7 km
  • Meicheng Ancient Town - 53 min drive - 62.8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 128 min drive

Restaurants

  • ‪Ayafufu Dessert - ‬3 min drive
  • ‪秀水舫 - ‬7 min drive
  • ‪湖外湖鱼馆 - ‬6 min drive
  • ‪KFC 肯德基 - ‬4 min drive
  • ‪Fishing @ Sheraton Qiandao Lake Resort - ‬6 min drive

About this property

Hilton Hangzhou Qiandao Lake Resort

Hilton Hangzhou Qiandao Lake Resort offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Hilton Hangzhou Qiandao Lake Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Hangzhou resort is smoke free.

  • 348 guestrooms or units
  • 8 levels
  • 7 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Hilton Hangzhou Qiandao Lake Resort offers 348 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 107-cm LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and bidets. This Hangzhou resort provides complimentary wired and wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has massage/treatment rooms. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Exterior
Sheraton Qiandao Lake Resort
Hangzhou
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 72 reviews
The price is NZ$149
includes taxes & fees
17 May - 18 May
Sheraton Qiandao Lake Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 156 for adults and CNY 78 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Eatzi Cafe
  • Lobby Lounge
  • Spices Bistro
  • Taste

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Full-service spa

  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 7 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 107-cm LCD TV with premium cable/satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Hangzhou Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 156 for adults and from CNY 78 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort
Hilton Qiandao
Hilton Qiandao Resort
Hilton Qiandao Lake Resort
Hilton Qiandao Lake
Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort Resort
Hilton Hangzhou Qiandao Lake Resort Hangzhou
Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Frequently asked questions

What is the cancellation policy at Hilton Hangzhou Qiandao Lake Resort?

Hilton Hangzhou Qiandao Lake Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Hangzhou Qiandao Lake Resort?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hilton Hangzhou Qiandao Lake Resort on 20 May 2026 start from NZ$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Hangzhou Qiandao Lake Resort?

Yep, Hilton Hangzhou Qiandao Lake Resort has a free self car park.

Is there a spa on site at Hilton Hangzhou Qiandao Lake Resort?

Yep, there is an onsite spa at Hilton Hangzhou Qiandao Lake Resort. You'll enjoy services like massages.

Does Hilton Hangzhou Qiandao Lake Resort have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool.

What luxury perks are available at Hilton Hangzhou Qiandao Lake Resort?

Hilton Hangzhou Qiandao Lake Resort features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes Hilton Hangzhou Qiandao Lake Resort a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Hangzhou Qiandao Lake Resort.

Is Hilton Hangzhou Qiandao Lake Resort family-friendly?

You bet! With amenities such as a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hilton Hangzhou Qiandao Lake Resort is a hit with families.

Does Hilton Hangzhou Qiandao Lake Resort serve breakfast?

You bet, buffet brekkie is offered at Hilton Hangzhou Qiandao Lake Resort.

Is there a free airport shuttle available at Hilton Hangzhou Qiandao Lake Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Hangzhou Qiandao Lake Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Hangzhou Qiandao Lake Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hilton Hangzhou Qiandao Lake Resort?

No, pets and service animals are not allowed.

Hilton Hangzhou Qiandao Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wenjing

Travelled with family
Liked: Amenities
Really like the grounds and lobby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiaowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and service
Stayed 1 night in Aug 2025

10/10 Excellent

Difei

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 3 nights in Oct 2023

2/10 Terrible

Beilei

Disliked: Staff & service
Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Stayed 2 nights in Sep 2023

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.
Stayed 5 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful but not the best service

Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.
Stayed 3 nights in Sep 2017

6/10 Okay

Alfa, Shanghai, China

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Luxry hotel with less staff

This a very luxry hotel with excellent views of Qiandao Lake. Clean, comfortable, but too noisy with local people. The numbers of hotel staff seems not enough to service so many guests, special in holiday. In a word, not too bad for vacations.

4/10 Poor

Kim, Shanghai

Disliked: Staff & service

Holiday caos

Not very nice, tool me 30 min to check in and 55 min to check out cars parked every where and the food seams old. The breakfast was like a camp no service and the service I had was bad I ask the chef for omelet and then after 10 min he still giving the food to Chinese so I felt really bad?

10/10 Excellent

Sally, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to the lake. Great View!

Enjoyed this hotel very much. Nice view, new building, friendly staff. We took a small private jet and it cost 1800 Yen for two islands that we visited (plus tickets to those islands). It's a pity however that there was no entertaining bar, even on Christmas Eve. The rooms we stayed were located on non-smoking floor, but however, there was slightly smell of cigarettes in the corridor and found a cigarette bud in the toilet when we first checked in. Apart from that, we love this hotel and will visit it again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful customer service and a beautiful resort.

2/10 Terrible

Iskander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Masaki, Kumamoto City

Stayed 7 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

QIJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！
酒店正对着湖面，风景非常棒！
Stayed 2 nights in Jul 2021

6/10 Okay

BO

Stayed 1 night in Nov 2020

10/10 Excellent

XIAOXI

Stayed 1 night in May 2020

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
当天打滴滴都打不到…不开车有点不方便
Stayed 1 night in Nov 2019

4/10 Poor

Yuet Ngan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marbow, 上海

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
とても綺麗で良いホテルでした。 しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。
Stayed 1 night in Aug 2019

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意
Stayed 2 nights in May 2019

10/10 Excellent

KAI-TSEN, 台北，台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿環境優良

環境非常幽靜，很適合放空的度假行程
Stayed 1 night in Nov 2018

10/10 Excellent

huaqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018