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Holiday Inn Hangzhou CBD by IHG

4.0 star property
Riverside hotel with health club and sauna

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
  • Room service

Explore the area

View map
No 20 Qianchao Road, Hangzhou, Zhejiang, 310000
  • Place, MIXC Mall
    ‪15 min walk‬
  • Place, Hangzhou Olympic Sports Center
    ‪5 min drive‬
  • Place, West Lake
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Kitchen (Living Dining Area)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Kitchen (Living Dining)

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hangzhou

At Holiday Inn Hangzhou CBD by IHG you'll be within a 20-minute stroll of MIXC Mall and Hangzhou Grand Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, The Lounge, is open for breakfast, lunch and dinner. Enjoy the gym and sauna as well as access to bike hire. 310 square feet (29 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free wired Internet in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of limited parking. .With a stay at this 4-property class Jianggan hotel, you'll be 6.7 km (4.2 mi) from West Lake.

What's nearby

  • MIXC Mall - 15 min walk - 1.3 km
  • Hangzhou Olympic Sports Center - 5 min drive - 4.7 km
  • West Lake - 6 min drive - 6.4 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 7.1 km
  • Wulin Square - 7 min drive - 7.1 km

Getting around

  • East Railway Station (East Square) Station - 11 min drive
  • Jianghehui Station - 13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Jardin de Jade(苏浙汇) - ‬14 min walk
  • ‪Element Fresh (新元素) - ‬14 min walk
  • ‪Souq - ‬18 min walk
  • ‪HEYTEA 喜茶 - ‬14 min walk
  • ‪许留山 Hui Lau Shan - ‬13 min walk

About this property

Holiday Inn Hangzhou CBD by IHG

Riverside hotel with health club and sauna
Holiday Inn Hangzhou CBD by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available.

Wired Internet is free in public spaces. Event space at this hotel measures 310 square feet (29 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Hangzhou CBD by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Hangzhou hotel is smoke free.

  • 209 guestrooms or units
  • 18 levels
  • Conference rooms
  • 310 sq ft of conference space
  • 29 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Holiday Inn Hangzhou CBD by IHG offers 209 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

Similar properties

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Canopy by Hilton Hangzhou West Lake
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 80 reviews
The price is NZ$218
includes taxes & fees
9 Nov - 10 Nov
Canopy by Hilton Hangzhou West Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (CNY 40); free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lounge

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 310 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou CBD by IHG

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: CNY 40 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Cbd
Hangzhou Holiday Inn Cbd
Holiday Inn Cbd
Holiday Inn Cbd Hangzhou
Holiday Inn Cbd Hotel
Holiday Inn Cbd Hotel Hangzhou
Holiday Inn Hangzhou Cbd
Holiday Inn Hangzhou CBD Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Hangzhou CBD by IHG?

Holiday Inn Hangzhou CBD by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Hangzhou CBD by IHG?

Yep, Holiday Inn Hangzhou CBD by IHG has a free self car park. Onsite parking is limited.

Does Holiday Inn Hangzhou CBD by IHG have a pool?

Holiday Inn Hangzhou CBD by IHG has an indoor pool.

What luxury perks are available at Holiday Inn Hangzhou CBD by IHG?

Holiday Inn Hangzhou CBD by IHG features a health club, an indoor pool and a sauna.

Is there a free airport shuttle available at Holiday Inn Hangzhou CBD by IHG?

No, Holiday Inn Hangzhou CBD by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hangzhou CBD by IHG?

Yep, you can grab a meal at Holiday Inn Hangzhou CBD by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Hangzhou CBD by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Hangzhou CBD by IHG?

No, pets and service animals are not allowed.

Holiday Inn Hangzhou CBD by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 46 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

8/10 Good

Aidan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Xiaojie, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit for few days

Hotel room are clean and comfortable, the morning breakfast buffet is great, the location is close to big upscale shopping center, also you can find lost of local and westerners food.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Steven, Leeds England

Liked: Cleanliness, staff & service
Hotel OK. Room has a washing machine and kitchen faculties which I did not require. Because there was so much furniture and equipment in the room, it felt a bit cramped.
Stayed 1 night in Nov 2018

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay, when I checked out the clerk failed to refund my security deposit and still its not being refunded. I looked into the Holiday Inn web site for contact information regarding this issue but could not succeed so far.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

No aircon when outside temperature was 26 - 27 C

My second stay, room a bit on the smaller than what we had last year. No aircon when outside temperature was 26-27 C, had to request for an electric fan to make it through the nights. Convenient location, shower water pressure is good.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

This hotel is catered more for young family. The hotel lobby even have a play zone for kids. My room probably was for family, as there were child proof devices and cartoon drawings all over the room. Staff speak ok English. The hotel is about 20 to 30 minutes to Hangzhou Railway Station depending on traffic. It is an Ok hotel.
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities, room comfort

good business hotel

good hotel for a short trip to hangzhou
Stayed 1 night in Dec 2017

10/10 Excellent

sverma, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, Great Price

I stayed here for 8 nights. The hotel staff were incredibly helpful and spoke english. The room was a nice size, not huge but also not small. Then hotel and room were updated, comfortable and clean. The third floor gym was small but had the equipment I needed. The pool looked nice but I didn't use it (forgot my bathing suit).
Stayed 8 nights in Aug 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard corporate experience

Stock standard Holiday Inn experience. Neither good nor bad. Just a brief one night stay, so no need to at Marriott / Intercontinental around the corner at twice the price.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

free wifi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

Good location for our vendor visit. Free wifi useful for business travel.

10/10 Excellent

Xinyuan, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

glad to have room upgraded

satisfied

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

you get what you expect from holiday inn close to a big shopping mall and not too far from airport

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Miriam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hangzhou

Fab stay as usual

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service but room a bit dated

Service is good but the room is a bit dated and insufficient lighting at the entrance. Not in the city center but good for travel to airport as no need to get stuck in traffic in the city.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Hike, Dongguan, China

Disliked: Cleanliness, staff & service, property conditions & facilities

not for a non smoker

I have stayed here several times in the past and always a great value for the rate, especially the suites. With the mall a 5 minute walk down the road its very convenient. Only problem is, all the rooms now stink of cigarette smoke. I clearly booked a non smoking room, reconfirmed at check in that I wanted a true non smoking room, that does not smell like smoke. They upgraded my room to a "non smoking" room, but told me that while foreigners follow the non smoking laws, chinese guests do not. We got into our room and the non smoking room had multiple ashtrays, no wonder why people smoke in non smoking rooms.