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Holiday Inn Hangzhou Xiaoshan by IHG

4.0 star property
Hotel in Hangzhou with 2 restaurants and health club

Photo gallery for Holiday Inn Hangzhou Xiaoshan by IHG

Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
Pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Parking included
The current price is NZ$80
includes taxes & fees
5 July - 6 July

Explore the area

Map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000
  • Hangzhou Paradise Park
    ‪3 min drive‬
  • Hangzhou Olympic Sports Center
    ‪7 min drive‬
  • West Lake
    ‪18 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (with Living Area)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (with Living Area)

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Air conditioning
TV
Separate bedroom
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Hangzhou

Holiday Inn Hangzhou Xiaoshan by IHG puts you in the centre of Hangzhou, 3.6 km (2.2 mi) from Crazy Appleland and 4.2 km (2.6 mi) from Hangzhou Paradise Park. Highlights at this hotel include 2 restaurants, free self-parking and a gym. .The restaurant, Coast Cafe, is open for breakfast and dinner. Circle Bar is the hotel's own pub, serving drinks along with breakfast and lunch. Enjoy the gym and sauna. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of limited parking. .With a stay at this 4-property class Xiaoshan hotel, you'll be 14 km (8.7 mi) from West Lake.

What's nearby

  • Hangzhou Paradise Park - 3 min drive - 3.1 km
  • Hangzhou Olympic Sports Center - 7 min drive - 7.4 km
  • Wushan Night Market - 14 min drive - 14.5 km
  • Hangzhou Tower Shopping Mall - 16 min drive - 17.4 km
  • West Lake - 18 min drive - 15.3 km

Getting around

  • South Railway Station - 8 min drive
  • People Square Station - 9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪丁哥黑鱼馆 - ‬2 min walk
  • ‪伯悦咖啡 - ‬2 min walk
  • ‪龙之家港式餐厅 - ‬2 min walk
  • ‪一招鲜本地鸡窝 - ‬5 min walk
  • ‪钱柜音乐酒吧 - ‬6 min walk

About this property

Holiday Inn Hangzhou Xiaoshan by IHG

Hotel in Hangzhou with 2 restaurants and health club
Holiday Inn Hangzhou Xiaoshan by IHG offers its guests a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hangzhou Xiaoshan by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

  • 417 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Conference rooms
  • 7010 sq ft of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Holiday Inn Hangzhou Xiaoshan by IHG offers 417 accommodations with minibars and a safe. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit and bathrobes.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Circle Bar
  • Coast Cafe
  • Donghai Tang

Things to do

  • Health club
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,010 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou Xiaoshan by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Frequently asked questions

What is the cancellation policy at Holiday Inn Hangzhou Xiaoshan by IHG?

Holiday Inn Hangzhou Xiaoshan by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hangzhou Xiaoshan by IHG?

As of 4 Jul 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou Xiaoshan by IHG on 5 Jul 2025 start from NZ$80.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hangzhou Xiaoshan by IHG?

Yep, Holiday Inn Hangzhou Xiaoshan by IHG has a free self car park. Onsite parking is limited.

What luxury perks are available at Holiday Inn Hangzhou Xiaoshan by IHG?

Holiday Inn Hangzhou Xiaoshan by IHG features a health club, a sauna and 2 restaurants.

Is there a free airport shuttle available at Holiday Inn Hangzhou Xiaoshan by IHG?

No, Holiday Inn Hangzhou Xiaoshan by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hangzhou Xiaoshan by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Hangzhou Xiaoshan by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Hangzhou Xiaoshan by IHG?

No, pets and service animals are not allowed.

Holiday Inn Hangzhou Xiaoshan by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 129 reviews
Rating 8 - Good. 68 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location and staff that will are great!

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fifth time

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Stayed 4 nights in Nov 2019

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort

Not as expected

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Stayed 2 nights in Sep 2019

8/10 Good

Wing Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Stayed 1 night in Jan 2019

6/10 Okay

Albert

Stayed 1 night in Jan 2019

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for the price

The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hangzhou

Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Yuan Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. Check in and check out were fast and smooth.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

KUNAL

Disliked: Cleanliness
food is ok here not bad, less oil as compared to other places in china, cleanliness is not upto mark in the hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

POOR ENGLISH

English is not their forte, they asked me if I wanted a good view and I was sent to the 21st floor, I thought about the great view,however,it was ugly due to the fact that I was looking at construction sites,and not only that but also noices due to work done.

8/10 Good

Shannon, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

The hotel exceeded my exception. Very clean, comfortable room, staff was extremely helpful. I highly recommend staying here on your visit to Hangzhou.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Good

Decent hotel at the price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Practical

Good hotel, centrally located . Everything about it is simply practical.

6/10 Okay

Chung Yu, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Alternative for an Hangzhou airport hotel

Good but short stay. Unfortunately no international TV channels in room and the wifi wasn't working in the gym, the hotel has been notified.

8/10 Good

Josephine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hangzhou

Excellent staff service. Though they are more proficient in Mandarin than English. Very enthusiastic. Eg. the concierge arranged an airport transfer for us, he made sure that all are taken of before we left for airport. Not much to see around the area. Good to take the metro to West Lake for sightseeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

LIZANDRO

Disliked: Staff & service, room comfort

Not good for a business trip!

The reason I selected this Hotel was my previous experience.However, in the last three years it looks they have worsen.My room, in spite of the fact I requested NO SMOKING got filtered smoke.The TV was not working,only Chinese channels, only after my third complain I got an explanation of what to do. THE INTERNET SERVICES WAS SO POOR THAT I CHANGED ROOMS. I thought it was going to solve the issue.As a result my MOTHERBOARD GOT FRIED.Was it the Hotel, the Censors of their system? Not even SKYPE worked!! NEVER AGAIN!! I am not going back to that place!!

8/10 Good

Zenabu, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Easy Book-in and check-out. Good breakfast, nice room. I extended my stay. But at a point it was difficult to find an English speaking staff.

8/10 Good

Student

Liked: Cleanliness, staff & service, room comfort

Clean Hotel Near Metro Station

Hotel was clean and comfortable. Front desk staff, especially Eason, was super friendly and was able to communicate clearly in both Mandarin and English. Staff was timely in meeting our requests for extra towels and ice, in addition to satisfying our request to have non-smoking rooms. Tip: If you're in a time crunch, there's a BreadTalk bakery attached right to the hotel with equally friendly staff.