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Jen Hangzhou By Shangri-La

2.5 star property

Photo gallery for Jen Hangzhou By Shangri-La

Restaurant
Exterior
Down duvets, free cots/infant beds, rollaway beds, free WiFi
Sauna, steam room, body treatments, hydrotherapy, hot stone massages
Living area

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004
  • Place, Wulin Square
    ‪4 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪4 min drive‬
  • Place, Westlake Culture Plaza
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

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About the area

Hangzhou

Jen Hangzhou By Shangri-La places you in the heart of Hangzhou, connected to a shopping centre and 7.3 km (4.5 mi) from West Lake. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .With a stay at this Gongshu hotel, you'll be 4.4 km (2.8 mi) from Westlake Culture Plaza and 4.6 km (2.8 mi) from Hangzhou Peace International Convention and Exhibition Center.

What's nearby

  • Wulin Square - 4 min drive - 4.8 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 4.8 km
  • Westlake Culture Plaza - 5 min drive - 4.5 km
  • Hangzhou China Silk Town - 5 min drive - 5.2 km
  • West Lake - 7 min drive - 6.9 km

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Daguan Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive

Restaurants

  • ‪KFC 肯德基 - ‬12 min walk
  • ‪万事屋Cafe&Snacks - ‬3 min drive
  • ‪杭一末 - ‬15 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Pizza Hut 必胜客 - ‬3 min walk

About this property

Jen Hangzhou By Shangri-La

Jen Hangzhou By Shangri-La offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. Jen Hangzhou By Shangri-La also features multilingual staff, concierge services, and express check-in.

This Art Deco Hangzhou hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 18 levels
  • Conference rooms
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Built in 2026
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Jen Hangzhou By Shangri-La offers 176 accommodations. Beds feature down duvets. A pillow menu is available. This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 168 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 2,583 square feet of conference space

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Guests are required to download the property's SL.COM mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jen Hangzhou By Shangri-La

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and UnionPay QuickPass.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is there a spa on site at Jen Hangzhou By Shangri-La?

Yep, there is an onsite spa at Jen Hangzhou By Shangri-La. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Jen Hangzhou By Shangri-La have a pool?

Jen Hangzhou By Shangri-La has an indoor pool.

Is Jen Hangzhou By Shangri-La family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Jen Hangzhou By Shangri-La is a hit with families.

Does Jen Hangzhou By Shangri-La serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Jen Hangzhou By Shangri-La?

No, Jen Hangzhou By Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at Jen Hangzhou By Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Jen Hangzhou By Shangri-La?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Jen Hangzhou By Shangri-La?

No, pets and service animals are not allowed.

Jen Hangzhou By Shangri-La Reviews