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Jen Hangzhou By Shangri-La

Property class: 4

Photo gallery for Jen Hangzhou By Shangri-La

An indoor space with a spiral staircase, seating area, and potted plants.
A modern interior with seating areas, large windows, and a wooden ceiling.
Suite, Terrace (Urban) | Bathroom
A modern living room with a sofa, chairs, a dining table, and a TV mounted on the wall.
A modern building with a prominent 'JEN' sign on the top.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004
  • Place, Wulin Square
    ‪4 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪5 min drive‬
  • Place, Westlake Culture Plaza
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Single Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Deluxe Single Room, 1 King Bed, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

A hotel room with a large bed, a TV, a city view, a kitchenette, and a bathroom.

Deluxe Twin Room, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside table, lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed, Garden View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Urban | Panoramic View)

A modern hotel room with a large bed, a desk, a dining area, and a view of the city.

Room (Urban | Panoramic View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Superior Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

A hotel room with a large window, a bed, a desk, a chair, and a TV.

Superior Twin Room, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view.

Superior Room, 1 King Bed, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Garden View

A hotel room with a large window, two beds, a desk, and a chair.

Superior Twin Room, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Terrace (Urban)

A modern hotel room with a bed, bedside table, lamp, and a potted plant.

Suite, Terrace (Urban)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hangzhou

Jen Hangzhou By Shangri-La places you in the heart of Hangzhou, connected to a shopping centre and 7.3 km (4.5 mi) from West Lake. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at JEN Active can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the steam room. The hotel's own lounge bar is a nice place to enjoy a drink. 2583 square feet (240 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and free use of bicycles. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .With a stay at this 4-property class Gongshu hotel, you'll be 4.4 km (2.8 mi) from Westlake Culture Plaza and 4.6 km (2.8 mi) from Hangzhou Peace International Convention and Exhibition Center.

What's nearby

  • Wulin Square - 4 min drive - 4.8 km
  • Hangzhou Tower Shopping Mall - 5 min drive - 5.1 km
  • Westlake Culture Plaza - 5 min drive - 4.2 km
  • Hangzhou China Silk Town - 5 min drive - 5.4 km
  • West Lake - 7 min drive - 7.3 km

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Daguan Station - 10 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive

Restaurants

  • ‪崔酱炸鸡 - ‬19 min walk
  • ‪Green Tea Restaurant 绿茶餐厅 - ‬20 min walk
  • ‪汉舍小雅会馆 - ‬2 min drive
  • ‪杭一末 - ‬15 min walk
  • ‪KFC (肯德基) - ‬6 min walk

About this property

Jen Hangzhou By Shangri-La

Jen Hangzhou By Shangri-La offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Jen Hangzhou By Shangri-La.

This 4-star Hangzhou hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 18 levels
  • Conference rooms
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Built in 2026
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Jen Hangzhou By Shangri-La offers 176 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 55-inch LED televisions come with satellite channels, pay-per-view films and smart speakers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

JEN Active has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 136 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 2,583 square feet of conference space

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jen Hangzhou By Shangri-La

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CNY 136 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and UnionPay QuickPass.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is there a spa on site at Jen Hangzhou By Shangri-La?

Yep, JEN Active is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

How much does it cost to stay at Jen Hangzhou By Shangri-La?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Jen Hangzhou By Shangri-La on 31 Aug 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jen Hangzhou By Shangri-La have a pool?

Jen Hangzhou By Shangri-La has an indoor pool.

Is Jen Hangzhou By Shangri-La family-friendly?

You bet! With amenities such as free bike rentals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Jen Hangzhou By Shangri-La is a hit with families.

Does Jen Hangzhou By Shangri-La serve breakfast?

You bet, full breakfast is available weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Jen Hangzhou By Shangri-La?

No, Jen Hangzhou By Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at Jen Hangzhou By Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Jen Hangzhou By Shangri-La?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Jen Hangzhou By Shangri-La?

No, pets and service animals are not allowed.

Jen Hangzhou By Shangri-La Reviews