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Mercure Hangzhou Qianjiang

4.0 star property

Photo gallery for Mercure Hangzhou Qianjiang

Exterior
A gym with treadmills, a bench, and a dumbbell rack, with a city view through large windows.
A room with a large window offering a nighttime cityscape view, a wooden floor, and two light-colored chairs.
Breakfast, lunch and dinner served
A modern hotel room with a large bed, a round bathroom sink, a TV, a desk, and a city view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$164
includes taxes & fees
31 July - 1 Aug

Explore the area

View map
52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020
  • Place, Raffles City Hangzhou
    ‪8 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪10 min walk‬
  • Place, MIXC Mall
    ‪16 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large window, a bed, a blue armchair, a small round table, and a vase with flowers.

Deluxe Room, 1 King Bed, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, River View

A modern hotel room with a large bed, a desk, a round bathroom sink, and a city view.

Deluxe Room, 2 Single Beds, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a flat-screen TV, a desk, and a bathroom visible through a glass partition.

Superior Room, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a nightstand, and a view of a cityscape.

Executive Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A modern hotel room with a bed, bedside table, and a blue armchair.

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A modern bedroom with a large bed, a seating area, and a mirror.

Superior Room, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hangzhou

Mercure Hangzhou Qianjiang puts you in the centre of Hangzhou, 4.4 km (2.7 mi) from Wushan Night Market and 5.2 km (3.3 mi) from West Lake. Highlights at this Art Deco hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, Cui Yuan, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4-property class Shangcheng hotel include Wulin Square and Broken Bridge.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 7 min walk - 0.6 km
  • Raffles City Hangzhou - 8 min walk - 0.7 km
  • Hangzhou Grand Theatre - 10 min walk - 0.9 km
  • MIXC Mall - 16 min walk - 1.3 km
  • West Lake - 5 min drive - 5.5 km

Getting around

  • Citizen Center Metro Station - 7 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪江澜楼阁大酒店 - ‬2 min walk
  • ‪老头儿油爆虾 - ‬4 min walk
  • ‪星巴克（杭州滨江城市之星店） - ‬11 min walk
  • ‪Executive Lounge - ‬19 min walk
  • ‪Club InterContinental - ‬5 min walk

About this property

Mercure Hangzhou Qianjiang

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Mercure Hangzhou Qianjiang. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This Art Deco Hangzhou hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 52 levels
  • Built in 2018
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Hangzhou Qianjiang offers 162 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

View from property
Courtyard by Marriott Hangzhou Qianjiang
Downtown Hangzhou
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 230 reviews
The price is NZ$143
includes taxes & fees
3 July - 4 July
Courtyard by Marriott Hangzhou Qianjiang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 69 for adults and CNY 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cui Yuan

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Baby toys
  • Children's books
  • Dining table
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 52 floors
  • Art Deco architecture
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 69 for adults and from CNY 69 for children
  • Laundry fee: CNY 200 per stay
  • Service fee: CNY 200 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mercure Hangzhou Qianjiang Hotel
Mercure Qianjiang Hotel
Mercure Qianjiang
Mercure Hangzhou Qianjiang Hotel
Mercure Hangzhou Qianjiang Hangzhou
Mercure Hangzhou Qianjiang Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Mercure Hangzhou Qianjiang?

Mercure Hangzhou Qianjiang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hangzhou Qianjiang?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou Qianjiang on 31 Jul 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hangzhou Qianjiang?

Yep, Mercure Hangzhou Qianjiang has a free self car park. Onsite parking is limited.

What makes Mercure Hangzhou Qianjiang a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Hangzhou Qianjiang.

Is Mercure Hangzhou Qianjiang family-friendly?

You bet! With amenities such as laundry facilities, as well as children's books in the guestrooms, it's no surprise that Mercure Hangzhou Qianjiang is a hit with families.

Does Mercure Hangzhou Qianjiang serve breakfast?

Sure does, buffet breakfast is available weekdays from 7:00 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Hangzhou Qianjiang?

No, Mercure Hangzhou Qianjiang does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hangzhou Qianjiang?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hangzhou Qianjiang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hangzhou Qianjiang?

No, only service animals are allowed.

Mercure Hangzhou Qianjiang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Netzer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with the best view of the city.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay, would go again

the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

出乎意料的好，风景特别赞，然后价格很便宜，超高性价比
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Awful customer service

I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
การเดินทางสะดวกอยู่ย่านธุรกิจ การเงิน แต่ถ้าเป็นนักท่องเที่ยว ไปทะเลสาบชีหูหรือที่อื่นๆ ถือว่าไกลนิดนึง เพราะถ้าจะไปสถานที่ท่องเที่ยวเหล่านั้น ต้องนั่งแท็กซี่ไป
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
除了第一個晚上沒有空調，房間很悶以外，其他都好
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

CHIH YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價格實惠，房間好服務也好

這次是用超優惠價格入住五星酒店，五十幾層的高度實在是前所未有的入住經驗，服務態度好，早餐也好吃，下次也會選擇入住
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Siu Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常近地鐵，往機場不用30分鐘
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

CHIH-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨清潔舒適

酒店位在辦公商圈，附近很多特色的辦公建築，還有個OUTLET，酒店大樓前面有麥當勞與便利商店，晚上不怕肚子餓沒東西吃；酒店大廳在辦公大樓52層，辦理入住與退房都很快速，辦公大樓店電梯不能直接到酒店各層，必須轉換電梯，還算安全；房間不大，但是乾淨清潔，睡床也舒服，電視頻道很多，還看了免費的電影節目，插座上有USB充電孔，可以看出酒店在小細節處的用心
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Did not meet my expectations

Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Views

Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Corey

Stayed 1 night in Mar 2026
Verified

8/10 Good

PakLong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

youngsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Chee Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Stayed 2 nights in Nov 2018

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