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New Century Grand Hotel Hangzhou

4.5 star property

Photo gallery for New Century Grand Hotel Hangzhou

Staircase
Executive Room, 1 King Bed
Hydrotherapy, aromatherapy, facials, 20 treatment rooms
Staircase
2 restaurants; breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
818 Middle Shixin Road, Xiaoshan District, Hangzhou, Zhejiang, 311202
  • Place, Hangzhou Paradise Park
    ‪3 min drive‬
  • Place, Crazy Appleland
    ‪4 min drive‬
  • Place, Hangzhou Olympic Sports Center
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed

Business Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Hangzhou

New Century Grand Hotel Hangzhou places you in the heart of Hangzhou, connected to the convention centre and 14.8 km (9.2 mi) from West Lake. Highlights at this luxury hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .A day of pampering can include massages and facials along with aromatherapy and hydrotherapy. The buffet restaurant, Cafe Mediterranean, is open for breakfast and dinner. Long Bar is the hotel's own pub. Enjoy the indoor swimming pool, gym, steam room and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4.5-property class Xiaoshan hotel include Wulin Square and Lingyin Temple.

What's nearby

  • Hangzhou Paradise Park - 3 min drive - 3.7 km
  • Crazy Appleland - 4 min drive - 4.0 km
  • Hangzhou Polar Ocean World - 7 min drive - 7.3 km
  • Hangzhou Olympic Sports Center - 7 min drive - 7.4 km
  • Qianjiang Century Park - 8 min drive - 7.9 km

Getting around

  • People Square Station - 1 min walk
  • Hangzhou South Station - 4 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪Grandma’s Home - ‬5 min walk
  • ‪Molly Tea - ‬4 min walk
  • ‪Burger King 汉堡王 - ‬11 min walk
  • ‪达美乐比萨 - ‬8 min walk
  • ‪CHAGEE 霸王茶姬 - ‬12 min walk

About this property

New Century Grand Hotel Hangzhou

New Century Grand Hotel Hangzhou offers its guests a kids' pool, an indoor pool, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, a vending machine, and multilingual staff are also featured at the luxury New Century Grand Hotel Hangzhou. An airport shuttle during limited hours, a casino shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 699 guestrooms or units
  • 47 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2005
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Swim-up bar
New Century Grand Hotel Hangzhou offers 699 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves by indulging in the on-site spa services. There are 20 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Lobby
Hyatt Place Hangzhou International Airport
Xiaoshan
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 102 reviews
The price is NZ$118
includes taxes & fees
20 June - 21 June
Hyatt Place Hangzhou International Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 4 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Mediterranean
  • Four Seasons Chanber
  • I Ma Re Ga Ma
  • Long Bar
  • Yigar Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 47 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Freezer
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Century Grand Hotel Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a security system in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 11 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel New Century
New Century Grand
New Century Grand Hangzhou
New Century Grand Hotel
New Century Grand Hotel Hangzhou
New Century Hangzhou Grand Hotel
New Century Hotel
New Century Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel
New Century Grand Hotel Hangzhou Hangzhou
New Century Grand Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at New Century Grand Hotel Hangzhou?

New Century Grand Hotel Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at New Century Grand Hotel Hangzhou?

Yep, New Century Grand Hotel Hangzhou has a free self car park and free extended parking. Onsite parking is limited.

Is there a spa on site at New Century Grand Hotel Hangzhou?

There's no onsite spa, but this property does offer services like facials.

Does New Century Grand Hotel Hangzhou have a pool?

New Century Grand Hotel Hangzhou has an indoor pool and a kids' pool. The pool is open 6:30 AM to 11 PM.

What luxury perks are available at New Century Grand Hotel Hangzhou?

New Century Grand Hotel Hangzhou features a health club, an indoor pool and a steam room. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes New Century Grand Hotel Hangzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at New Century Grand Hotel Hangzhou.

Is New Century Grand Hotel Hangzhou family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a deli, it's no surprise that New Century Grand Hotel Hangzhou is a hit with families.

Are there hot tubs in the rooms at New Century Grand Hotel Hangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does New Century Grand Hotel Hangzhou serve breakfast?

You bet, buffet brekkie is on offer on weekdays between 6:30 AM and 10 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at New Century Grand Hotel Hangzhou?

No, but there's an airport shuttle that runs from 7 AM - 4 PM for a fee.

Is there a bar or restaurant at New Century Grand Hotel Hangzhou?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New Century Grand Hotel Hangzhou?

Check-in begins at 2 PM. Check-out time is 2 PM.

Are pets allowed at New Century Grand Hotel Hangzhou?

No, pets and service animals are not allowed.

New Century Grand Hotel Hangzhou Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 87 reviews
Rating 8 - Good. 31 out of 87 reviews
Rating 6 - Okay. 18 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再来

非常好好的住宿体验。下次还会优先开元
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

CHAO-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有機會，下次還會去住
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor temperature control

air conditioner was not properly operated. It's so hot in the room as well as hotel lobby.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value place to stay

The hotel was very satisfactory
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

jeongoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

욕실에서 반신욕하면서 티비를 볼수 있음. 화장실에 티비스피커가 연결되어 있음

주위에 편의점은 없습니다. 다만 맞은편에 백화점이 있어서 지하 먹거리, 마트가 있어서 좋습니다.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Oro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗なホテルでした。英語が通じないことがありましたが、スマートフォンの翻訳機能を使われていたので、問題無く話ができました。
Stayed 1 night in Oct 2018
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable bed and room.

Comfortable bed and room. Breakfast and meals not the best I ever had in China, and not too much in the area but very close to subway.
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Shih

Liked: Room comfort
The stay was ok, on the 10th day stay, they logged me out the system and told me that I need to pay more for the rest of stay. After all the explanations and trips up dawn the elevator, they apologized that was their mistake. To make it up he said will have the service to deliver a fruit bowl to my room, it was never arrived. I am back Home today.
Stayed 13 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Only nice location

For Chinese is ok for that hotel but for other countries people are not comfortable to stay, coz they really cant not speak english. Even i would like to order for room service, it is really hard to orde coz of there english skill.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t expect much

No staff can speak English , hotel interior is good but management is bad
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food only provided till 12am. Not convenient for business traveller who arrived hotel after 12am.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

HYEONG REOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2017년 국경절에 항주에서. .

5성급 호텔로 숙박하기 좋은 곳임. 항주시내가 아닌 신도시에 위치해서 주변 인프라는 미성숙된곳임. 신도시로 향후 주변인프라가 완성되면, 좋을듯....항주공항을 이용하실분은 적극 추천합니다
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Aug 2017
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Clean and comfortable hotel. Hotel staff was very friendly and helpful.
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

地氈，網线

我入住此洒店數天，發現其中有房間的網綫不能用。而地氈更有凸起來的狀況，轉房后都有同樣情況，如此會對客人做成不必要的危機！需多加留意！
Verified

4/10 Poor

KUO HAO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差勁的網路
Verified

8/10 Good

Dickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and comforatable hotel.

wifi is really no good, need alot of funny registration and yet do not get connection at room for computer and phone.
Verified

8/10 Good

Chung Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel while in Hangzhou XiaoShan are

Good stay but the room wifi signal was very weak, however the hotel sent over a router and installed in my room, problem solved.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
The wifi was very poor and worse that NOONE understood or talked english. I almost missed my flight. I had asked for a taxi to the airport at 7.15, but they couldn't even to that right and thought I needed it for 9...... Not a hotel for foreigners
Verified

6/10 Okay

TALK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

직원 근무 숙련도가 형편없음

가격 대비 괜찮은 편이나 직원들 숙련도가 떨어지고 아침 식사는 별로임 실제로 우리팀 예약이 안되어 있다고해서 약30분 이상 지체되었고(예약 번호랑 파우처를 보여 주었음에도) 확인 후에는 요금은 지불 되었냐고 물어서 어이없었고 우리 옆에서 한 손님이 항의하다 화내면서 직원에게 휴대폰을 던지는 일도있었음 우릴 마중나온 라이온스 절강성 총재도 나를 보면서 미안하다고 할 정도
Verified

10/10 Excellent

Yi-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

房間空間大、乾淨舒適
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities

30 - 45 Minuten bis zum Flughafen

Bin spät angekommen und mußte mogens direkt zum Flughafen. Den versprochenen Flughafen-Bus für 300 RMB gab es nicht - das Taxi hat aber nur 110 RMB gekostet. Wenn es Taxis gibt - ist das o.K. ............ Schade das die Klimaanlage nicht wirklich funktioniert hat. Auch in diesem Hotel war der Schimmel in meinem Zimmer zu riechen. Eigentlich sehr schade.
Verified

8/10 Good

Tae Ick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay for business

Overall it was okay
Verified

6/10 Okay

Min

Liked: Room comfort
飯店有點舊 人很多所以總是不大乾淨
Verified

10/10 Excellent

korean kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 직원들도 친절하고 좋았어요. 다음에 또 가고 싶네요. 한국 프로그램이 없어서 아쉽네요.

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