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Oriental Deluxe

4.5 star property

Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Meeting facility
Fitness facility
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Place, Zhejiang University Huajiachi Campus
    ‪1 min walk‬
  • Place, Hangzhou China Silk Town
    ‪2 min drive‬
  • Place, Hangzhou Stadium
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Single Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at Oriental Deluxe. You'll be steps from Zhejiang University Huajiachi Campus and 5 km (3.1 mi) from West Lake. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Chinese Restaurant, is open for lunch and dinner. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and massage/treatment rooms. .In the area of this 4.5-property class Downtown Hangzhou hotel, you'll find Lingyin Temple.

What's nearby

  • Zhejiang University Huajiachi Campus - 1 min walk - 0.2 km
  • Hangzhou China Silk Town - 2 min drive - 2.1 km
  • Hangzhou Stadium - 2 min drive - 2.1 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.7 km
  • West Lake - 5 min drive - 4.5 km

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Luckin Coffee 瑞幸咖啡 - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Bistro Du Vin - ‬2 min drive
  • ‪一麦食府 - ‬18 min walk
  • ‪卡卡&国王 牛排 - ‬2 min drive

About this property

Oriental Deluxe

Oriental Deluxe offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The luxury Oriental Deluxe also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 1 building
  • 239 guestrooms or units
  • Conference rooms
  • Built in 2004
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Oriental Deluxe offers 239 accommodations with a safe. This accommodation offers separate sitting areas. This Hangzhou hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Rooms have detached private bathrooms. Bathrooms include baths or showers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Oriental Deluxe?

Oriental Deluxe offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Oriental Deluxe?

Yep, Oriental Deluxe has a free self car park.

Does Oriental Deluxe have a pool?

Oriental Deluxe has an indoor pool.

Is there a free airport shuttle available at Oriental Deluxe?

No, Oriental Deluxe does not offer an airport shuttle service.

Is there a bar or restaurant at Oriental Deluxe?

Yep, you can grab a meal at Oriental Deluxe's onsite restaurant that serves breakfast, lunch and dinner.

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった
Verified

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
Verified

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
Verified

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!
Verified

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!
Verified

4/10 Poor

Verified traveller

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville
Verified

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

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