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Park Hyatt Hangzhou

4.5 star property
Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants

Photo gallery for Park Hyatt Hangzhou

Restaurant
Indoor pool
Exterior
Lobby
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning
The current price is NZ$579
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020
  • Place, MIXC Mall
    ‪5 min walk‬
  • Place, Hangzhou Olympic Sports Center
    ‪4 min drive‬
  • Place, West Lake
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed

Park, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Separate sitting area
Separate dining area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View | View from room

Room, 2 Single Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 63 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mountain View)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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4.6 out of 5, Wonderful, 5 reviews
The price is NZ$854
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23 Nov - 24 Nov
The Silk Lakehouse, Shangri-La Hangzhou

About the area

Hangzhou

Park Hyatt Hangzhou puts you in the heart of Hangzhou, connected to a shopping centre and within just a 10-minute stroll of MIXC Mall and Hangzhou City Planning Exhibition Hall. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. 9849 square feet (915 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. .With a stay at this 4.5-property class Qianjiang New Town hotel, you'll be 5.5 km (3.4 mi) from West Lake.

What's nearby

  • MIXC Mall - 5 min walk - 0.5 km
  • Hangzhou Olympic Sports Center - 4 min drive - 3.5 km
  • West Lake - 5 min drive - 5.2 km
  • Hangzhou Tower Shopping Mall - 6 min drive - 6.6 km
  • Wulin Square - 6 min drive - 6.8 km

Getting around

  • Jiangjin Road Station - 3 min walk
  • Hangzhou Station - 5 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Souq - ‬4 min walk
  • ‪KFC 肯徳基 - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪HEYTEA 喜茶 - ‬1 min walk
  • ‪星巴克 - ‬4 min walk

About this property

Park Hyatt Hangzhou

Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants
Park Hyatt Hangzhou offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 9849 square feet (915 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Hyatt Hangzhou. Self parking is free.

This 4.5-star Hangzhou hotel is smoke free.

  • 237 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • 9849 sq ft of conference space
  • 915 sq. m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Park Hyatt Hangzhou offers 237 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Premium bedding, minibar, in-room safe, desk
Grand Hyatt Hangzhou
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 432 reviews
The price is NZ$349
includes taxes & fees
1 Dec - 2 Dec
Grand Hyatt Hangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 for adults and CNY 108 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (9,849 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Hangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 248 for adults and from CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Park Hyatt Hangzhou?

Park Hyatt Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Hyatt Hangzhou?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Park Hyatt Hangzhou on 10 Nov 2025 start from NZ$578.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Hyatt Hangzhou?

Yep, Park Hyatt Hangzhou has a free self car park.

Does Park Hyatt Hangzhou have a pool?

Park Hyatt Hangzhou has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Park Hyatt Hangzhou a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Park Hyatt Hangzhou.

Is Park Hyatt Hangzhou family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Park Hyatt Hangzhou is a hit with families.

Are there hot tubs in the rooms at Park Hyatt Hangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Park Hyatt Hangzhou serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Hyatt Hangzhou?

No, Park Hyatt Hangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Park Hyatt Hangzhou?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Hyatt Hangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Hyatt Hangzhou?

No, pets and service animals are not allowed.

Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ChakYuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Hindren

Stayed 1 night in Apr 2025

10/10 Excellent

Baolong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2024

10/10 Excellent

Boyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ren, New Olreans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Eugene Pio P S

Stayed 2 nights in Oct 2023

10/10 Excellent

Shaoqi

Stayed 1 night in Aug 2020

10/10 Excellent

Lillian, Shanghai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Stayed 2 nights in Jul 2020

10/10 Excellent

Chung Lai Eugene

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
Stayed 3 nights in Mar 2019

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

J, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design, good service , very nice room, will stay at Park Hyatt again !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

elleen, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
Stayed 4 nights in Mar 2018

10/10 Excellent

Gwen, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Luxurious stay

This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back.
Stayed 1 night in Jun 2017

10/10 Excellent

ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

It was a very good hotel

10/10 Excellent

bob, yountville,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and great! Nice staff and restaurant. Can't say Enuf good things about it! Bob

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort