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Aparthotel

Shama Heda Serviced Apartments

4.0 star property
Aparthotel connected to a shopping centre in Hangzhou with free parking

Photo gallery for Shama Heda Serviced Apartments

Property entrance
Restaurant
Premium bedding, down duvets, in-room safe, individually decorated
Fridge, microwave, stovetop, coffee/tea maker
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • 24/7 front desk
  • Gym
  • Housekeeping
The current price is NZ$126
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
No. 600 Jinshan Avenue, 20th Floor, Building 5, IBC, Hangzhou, Zhejiang, 310018
  • Place, Wulin Square
    ‪17 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪18 min drive‬
  • Place, West Lake
    ‪20 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite - 2-Bedroom South

Premium bedding, down duvets, in-room safe, individually decorated

Suite - 2-Bedroom South

  • Sleeps 4

View all photos for Guestroom - 1-Room (Double bed) South

Premium bedding, down duvets, in-room safe, individually decorated

Guestroom - 1-Room (Double bed) South

  • Sleeps 2

View all photos for Guestroom - 1-Room (2 beds) South

Premium bedding, down duvets, in-room safe, individually decorated

Guestroom - 1-Room (2 beds) South

  • Sleeps 2

View all photos for Delight Double Bed Room (SIEMENS Washer-Dryer + Panasonic Toilet Bidet + Open Kitchen)

Premium bedding, down duvets, in-room safe, individually decorated

Delight Double Bed Room (SIEMENS Washer-Dryer + Panasonic Toilet Bidet + Open Kitchen)

  • Sleeps 2

View all photos for One Bedroom Twin

Premium bedding, down duvets, in-room safe, individually decorated

One Bedroom Twin

  • Sleeps 2

View all photos for Comfort One-Bedroom Suite

Premium bedding, down duvets, in-room safe, individually decorated

Comfort One-Bedroom Suite

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, down duvets, in-room safe, individually decorated

Executive Suite

  • Sleeps 2

View all photos for Delight Two-Bedroom Comfort Suite (Large Living Room + SIEMENS Washer-Dryer + Kitchen)

Premium bedding, down duvets, in-room safe, individually decorated

Delight Two-Bedroom Comfort Suite (Large Living Room + SIEMENS Washer-Dryer + Kitchen)

  • Sleeps 4

View all photos for Two Bedroom King+Twin

Premium bedding, down duvets, in-room safe, individually decorated

Two Bedroom King+Twin

  • Sleeps 4

View all photos for Apartment, 1 Bedroom (62 Sq Meters)

Premium bedding, down duvets, in-room safe, individually decorated

Apartment, 1 Bedroom (62 Sq Meters)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

Premium bedding, down duvets, in-room safe, individually decorated

Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite - 3-Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Suite - 3-Bedroom

  • Sleeps 6

View all photos for Family Friendly Room

Premium bedding, down duvets, in-room safe, individually decorated

Family Friendly Room

  • Sleeps 2

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About the area

Hangzhou

At Shama Heda Serviced Apartments, you'll be connected to a shopping centre and 14.7 km (9.1 mi) from MIXC Mall. Highlights at this aparthotel include free self-parking, and in-room kitchenettes and washers/dryers. .Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, free wired Internet and a sitting area. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries, while premium bedding and a pillow menu invite a good night's rest. A DVD player, a coffee/tea maker and a down duvet are also available. .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Jianggan aparthotel include Zhejiang University Huajiachi Campus and Hangzhou Grand Theatre.
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • MIXC Mall - 16 min drive - 17.5 km
  • Wulin Square - 17 min drive - 19.9 km
  • Hangzhou China Silk Town - 17 min drive - 19.9 km
  • Hangzhou Tower Shopping Mall - 18 min drive - 20.2 km
  • West Lake - 20 min drive - 22.3 km

Getting around

  • Jinshahu Station - 5 min walk
  • Yuhang Railway Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • ‪the Deli @Hilton DoubleTree - ‬2 min walk
  • ‪作啫·啫啫煲(金沙天街店) - ‬14 min walk
  • ‪Lobby Lounge - ‬16 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪雨石鱼 (金沙龙湖天街店) - ‬6 min walk

About this property

Shama Heda Serviced Apartments

Aparthotel connected to a shopping centre in Hangzhou with free parking
WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Shama Heda Serviced Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hangzhou aparthotel.

  • 1 building
  • 102 guestrooms or units
  • 6 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
Shama Heda Serviced Apartments offers 102 air-conditioned accommodations with washers/dryers and computers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels and DVD players. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Somerset IOC Hangzhou

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.3 out of 5, Excellent, 24 reviews
The price is NZ$166
includes taxes & fees
6 Oct - 7 Oct
Somerset IOC Hangzhou

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children's toys
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 98 to 98 for adults and CNY 49 to 98 for children
  • Coffee and tea in common areas
  • Room service

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 200 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Computer
  • DVD player
  • LCD TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 102 units
  • 6 floors
  • Built in 2014
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98 to 98 for adults and CNY 49 to 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Hangzhou
Apartment Shama Heda Serviced Apartments Hangzhou
Hangzhou Shama Heda Serviced Apartments Apartment
Apartment Shama Heda Serviced Apartments
Shama Heda Serviced Apartments
Shama Heda Serviced Apartments Hangzhou
Shama Heda Serviced Apartments Aparthotel
Shama Heda Serviced Apartments Aparthotel Hangzhou

Frequently asked questions

What is the cancellation policy at Shama Heda Serviced Apartments?

Shama Heda Serviced Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shama Heda Serviced Apartments?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Shama Heda Serviced Apartments on 1 Nov 2025 start from NZ$126.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shama Heda Serviced Apartments?

Yep, Shama Heda Serviced Apartments has a free self car park. Onsite parking is limited.

Is Shama Heda Serviced Apartments family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Shama Heda Serviced Apartments is a hit with families.

Does Shama Heda Serviced Apartments serve breakfast?

You bet, buffet brekkie is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Shama Heda Serviced Apartments?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Shama Heda Serviced Apartments?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shama Heda Serviced Apartments?

No, pets are not allowed.

Shama Heda Serviced Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

TifKoh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort

Need to do renovations, but perfect for family

Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.
Stayed 3 nights in Mar 2019

8/10 Good

Siew Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip To Hangzhou

A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
Stayed 1 night in Mar 2018

10/10 Excellent

Eva, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The room is clean and staff is friendly. Perfect for business trip.
Stayed 4 nights in Dec 2017

8/10 Good

ANDREW

Liked: Cleanliness, property conditions & facilities, room comfort

Dec 17-Shama

They do not have enough food for breakfast to customer
Stayed 1 night in Dec 2017

6/10 Okay

ANDREW

Liked: Cleanliness, room comfort

Shama-Dec,2017

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
Stayed 1 night in Oct 2017

10/10 Excellent

Yi

Stayed 2 nights in Jun 2025

10/10 Excellent

Wen Che

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuju

Business traveller
Liked: Cleanliness, room comfort
地點位置佳
Stayed 4 nights in Jan 2024

10/10 Excellent

Yulin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜，房間大又舒適
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に見合う、良い施設とサービスが受けられました。
Stayed 1 night in Nov 2019

8/10 Good

chia nung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
整體而言是好的 ,不過還是請客服多多介紹.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

쪼이, 대한민국 포항

Liked: Staff & service, property conditions & facilities, room comfort

쇼핑센터와 가까운 거리

요금에 비해 숙소가 좋았습니다. 상해공항에서 향저우로 이동을 하여서 인지 멀었지만 숙소를 찾기는 쉬웠고, 숙소근처에 간단하게 살수있는 편의점이 있어 좋았음
Stayed 2 nights in Sep 2018

10/10 Excellent

Chao Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

安靜，乾淨，舒適，服務很好，性價比超高。
Stayed 1 night in Dec 2017

10/10 Excellent

Steven, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一所值得你住的離西湖遠一點的酒店

莎瑪離西湖十二至十四站地鐵，但莎瑪離金沙湖站少於十分鐘，有百多所食長肆及超市的龍湖天街商場就在對面，酒店房間寬倘，乾淨，設備整全，員工有禮高效，提出枕頭不太習慣，十五分鐘後，已有人員推著一車各款枕頭任挑，客戶關係經理解傑(Michael)服務貼心細緻，很多時候，還是分外的。所給的意見十分有用，幫了很大很多忙，莎瑪雖離旅遊點偏遠，但她是我杭州首選，甚至是唯一之選。
Stayed 7 nights in Nov 2017

8/10 Good

David K.W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience location, and hotel facility clean and tidy
Stayed 2 nights in Oct 2017