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Kastens Hotel Luisenhof

5-star property
Luisenstrasse 1-3, Hannover, NI 0508 053 286
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4.0 out of 5
Very good!
See all 1 wotif Reviews

"the shower was very difficult to access for people who were not tall. the airconditioner did not cope with the heat " More

By a verified traveller on Tue 19 Jun 2018

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Hotel Description

A luxury stay in the heart of Hannover awaits you at Kastens Hotel Luisenhof. Within a 20-minute stroll, you'll find New Town Hall and Maschsee. Highlights at this hotel include a full-service spa, a restaurant, and a bar/lounge.

The fine-dining restaurant, MARYs, is open for breakfast, lunch, and dinner. Enjoy the gym, Turkish bath/hammam, and sauna. Business amenities include 10 meeting rooms and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and massage/treatment rooms. Each morning self-serve breakfast is available. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Mitte hotel include Heinz von Heiden Arena and Hannover Congress Centrum.

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$281* Per night/room 18 May - 19 May

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room - Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room - Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Kastens Hotel Luisenhof ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kastens Hotel Luisenhof

Couples (1)
4 out of 5
the shower was very difficult to access for people who were not tall. the airconditioner did not cope with the heat

Posted by on 19 Jun. 2018

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About the Kastens Hotel Luisenhof

Location Luisenstrasse 1-3, Hannover, NI 30159

Property Features

Kastens Hotel Luisenhof offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kastens Hotel Luisenhof. For a fee, parking is available. A complete renovation of Kastens Hotel Luisenhof was completed in February 2022. Smoking is allowed in designated areas at this 5-star Hannover hotel.

  • 149 guestrooms or units
  • 6 levels
  • Built in 1856
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Train station: Hannover (ZVR-Hannover Central Train Station) (0.3 km / 0.2 mi)
  • Metro station: Kröpcke U-Bahn (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kastens Hotel Luisenhof offers 149 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily.

MARYs - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 11.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Covered valet parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kastens
  • Hotel Kastens Luisenhof
  • Hotel Luisenhof
  • Kastens Hotel Luisenhof
  • Kastens Hotel Luisenhof Hannover
  • Kastens Luisenhof
  • Kastens Luisenhof Hannover
  • Kastens Luisenhof Hotel
  • Luisenhof
  • Luisenhof Hotel
  • Kastens Hotel Hannover
  • Kastens Hotel Luisenhof Hotel
  • Kastens Hotel Luisenhof Hannover
  • Kastens Hotel Luisenhof Hotel Hannover

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.