27A Old Town with POOL places you in the centre of Hanoi,connected to the convention centre and within a short 5-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this luxury aparthotel include a free airport shuttle, and in-room kitchenettes and free WiFi. .Each apartment is individually decorated and features Smart televisions with digital channels, along with a balcony or patio, a dining area and a sitting area. A minibar provides free refreshments, and in-room dining is easy with a kitchenette. Nice touches to enhance your stay include slippers and free toiletries, while a memory foam bed and premium bedding invite a good night's rest. A fenced private garden, a fridge and a coffee/tea maker are also available. Housekeeping is available once per stay. .This aparthotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Additionally, you'll find laundry facilities, multilingual staff and a porter/bellboy. .Attractions within a 20-minute walk of this 4.5-property class Old Quarter aparthotel include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.
Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
Hang Gai Street - 3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
Getting around
Hanoi Long Bien Station - 11 min walk
Hanoi (HAN-Noi Bai Intl.) - 41 min drive
Restaurants
Bancông Cafe & Restaurant - 1 min walk
Phở Sướng - 1 min walk
Tirant Hotel - 1 min walk
Mì Vằn Thắn Đinh Liệt - 1 min walk
Quán Bia Minh - 1 min walk
About this property
27A Old Town with POOL
27A Old Town with POOL offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). The luxury 27A Old Town with POOL also features laundry facilities, dry cleaning/laundry services, and a front desk safe.
Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.
3 guestrooms or units
Dry cleaning
Self-service laundry
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Bellhop
Lift
Smoking in designated areas
Locker space
27A Old Town with POOL offers 3 air-conditioned accommodations with free minibar items and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 45-inch Smart televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, separate dining areas and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks and desk chairs. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Free return airport shuttle from 7:00 AM to 11:30 PM at scheduled times and on request
Family friendly
Free cot
Travel cot
Kitchenette
Coffee/tea maker
Electric kettle
Refrigerator
Dining
Dining table
Free stocked minibar
Bedrooms
Down comforter
Egyptian cotton sheets
Free extra futon
Free rollaway/extra bed
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
45-inch Smart TV with digital channels
Netflix
Streaming services
Outdoor areas
Balcony/patio
Fenced yard
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Office
Comfort
Air conditioning
Ceiling fan
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
Area rug in room
Hardwood flooring in room
High-pile carpet in room
Lift (100 centimetre wide door)
Smooth flooring in room
Thin carpet in room
Tile flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Free bottled water
Housekeeping available once per stay
Lockers
Luggage storage
Multilingual staff
Porter/bellhop
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a convention centre
Connected to a rail/subway station
Connected to a shopping centre
In a historical district
In the city centre
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping centre
Things to do
Casino nearby
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Connecting units available
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cots (infant beds)!
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property only accepts cash.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Frequently asked questions
Is 27A Old Town with POOL family-friendly?
You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that 27A Old Town with POOL is a hit with families.
Is there a free airport shuttle available at 27A Old Town with POOL?
Yep, there's a free airport shuttle that runs from 7:00 AM - 11:30 PM on request.
What time are check-in & check-out at 27A Old Town with POOL?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
Are pets allowed at 27A Old Town with POOL?
No, pets are not allowed.
27A Old Town with POOL Reviews
Reviews
3.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 5 reviews
2 - Terrible
4
6.0/10
Cleanliness
6.0/10
Amenities
10/10
Property conditions & facilities
Reviews
2/10 Terrible
Lia
3 Jan 2026
Lia
Stayed 1 night in Dec 2025
2/10 Terrible
christopher
5 Dec 2025
christopher
Stayed 7 nights in Nov 2025
10/10 Excellent
Ms
Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
My stay at this hotel was enjoyable from start to finish. The employees were welcoming, the room was spotless, and the location was perfect for getting around the city. I was also impressed by the breakfast, which offered a nice variety of choices. The only minor drawback was the occasional slow Wi-Fi, but it wasn’t serious enough to affect my overall experience. All in all, I’d happily return in the future.
Ms
Stayed 1 night in Nov 2025
2/10 Terrible
Gerald
Travelled with group
7 Jan 2026
Disliked: Cleanliness, amenities
We arrived at Hanoi at the hotel location. Okay we forgot to contact 24 hours in advance, but we contacted when we were at the location of the hotel. The first message was to provide our passport. After we send a copy of our passport we got a message that our reservation was cancelled due to a sudden power outage in the building and they could not host us. I am still waiting on a reply on my last question and never heart of them. But why first ask for our passport? THIS PLACE FEELS LIKE A SCAM, don’t book it! Specially when I read the German review stating that his reservation was cancelled due to water damage. And days later it’s a power outage. We both received the reply after sending our passports, so this doesn’t seem right. DONT BOOK IT AN PLEASE DONT SEND A COPY OF YOUR PASSPORT!!!!
Gerald
Stayed 4 nights in Dec 2025
2/10 Terrible
Sandra
15 Dec 2025
Sehr unprofessionell - ich hatte am Vortag (aber leider keine 24h vorher) wegen des Flughafentransfers angefragt und bis zur Landung in Vietnam 14h später immer noch keine Antwort erhalten. Auch auf weitere Nachrichten via Expedia wurde nicht reagiert. Um Punkt 14Uhr (Check-In Zeit) erhielt ich eine WhatsApp Nachricht mit der Frage nach einem Foto meines Reisepasses. Das habe ich geschickt und erneut die Frage nach dem Transfer gestellt. Dies wurde ignoriert, stattdessen bekam ich die Nachricht, ich sei in ein anderes Hotel umquartiert worden (10-15min mit dem Auto von der ursprünglichen Adresse entfernt) wegen eines Wasserschadens. Nochmals meine Frage nach Transfer. Darauf bekam ich die Antwort, dieser sei inkludiert, wenn ich einen Ausflug über sie buchen würde und dann nur mit mindestens zwei Personen (ich reise alleine). Anrufe meinerseits zur schnelleren Klärung wurden weggedrückt!
Zu diesem Zeitpunkt stand ich wegen der langen Antwortzeiten des Hotel schon eine Stunde wartend am Flughafen!!!
Daraufhin habe ich Expedia eingeschaltet - dem Mitarbeitenden wurde dann gesagt, der Transfer sei nur inklusive, wenn man diesen 24h vorher anmeldet, und es gäbe keine Wasserschaden, ich sollte zur ursprünglichen Adresse kommen. In diesem Moment - mittlerweile war ich seit 1,5h am Diskutieren - habe ich mich mit der Unterkunft nicht mehr wohl gefühlt und mir ein zuverlässiges Hotel gesucht.
Eine Rückerstattung habe ich nicht erhalten, obwohl Expedia angefragt hat. Keine Empfehlung!