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Aurora Oriental Hotel

Property class: 4.5

Photo gallery for Aurora Oriental Hotel

A spa area with a central hot tub, wooden paneling, and a ceiling with a starry design.
A modern hotel room with a large bed, a sitting area, a minibar, and a bathroom with a mirror.
A modern spa area with a long, heated pool, marble walls, and a starry ceiling.
A buffet with various dishes including salads, meats, and dips.
A luxurious lobby with a marble floor, a seating area with yellow chairs, and a large floral arrangement.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Ly Thai To str, No 26, Hanoi, 11007
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

A modern hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, City View

A modern hotel room with a large bed, a desk with a lamp, a small table with a book and a glass, and a wall-mounted TV displaying Netflix content.

Junior Double Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Lake View

A modern hotel room with a large bed, a desk, a chair, and a TV displaying Netflix content.

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a seating area.

Luxury Double Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Bedrooms, City View

A hotel room with two beds, a desk with a chair, a TV, and a large window.

Family Double Room, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Double Room, 2 Bedrooms, Lake View

A modern hotel room with a large bed, a glass-enclosed bathroom, and a balcony with a view.

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Signature Double Room, Lake View

A modern hotel room with a large bed, a desk, and a wall-mounted TV displaying Netflix content.

Signature Double Room, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Aurora Oriental Hotel. Within just a 10-minute stroll, you'll find popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Shiki Onsen - Spa can include massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a steam room. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 4.5-property class Old Quarter hotel, attractions include Hanoi Opera House and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Ngoc Son Temple - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪giao mùa - ‬3 min walk
  • ‪Bánh Mỳ Bà Dần - ‬3 min walk
  • ‪C-Brewmaster - ‬2 min walk
  • ‪Banh Mi Pho - ‬3 min walk
  • ‪Terraço Sky Rooftop Bar - ‬3 min walk

About this property

Aurora Oriental Hotel

Aurora Oriental Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Aurora Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 52 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aurora Oriental Hotel offers 52 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 March 2026 to 1 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aurora Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Frequently asked questions

Is there a spa on site at Aurora Oriental Hotel?

Yep, Shiki Onsen - Spa is available for guests. You'll enjoy services like massages.

Does Aurora Oriental Hotel have a pool?

Aurora Oriental Hotel has an indoor pool.

What makes Aurora Oriental Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aurora Oriental Hotel.

Does Aurora Oriental Hotel serve breakfast?

Sure does, free buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Aurora Oriental Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Aurora Oriental Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aurora Oriental Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Aurora Oriental Hotel?

No, pets and service animals are not allowed.

Aurora Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely breakfast great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. Highlight of our trip.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

ohoud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Interior and furniture are very basic people are friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Johan

Liked: Amenities
Fantastic service and rooms- just opened
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely newly renovated hotel.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Madeleine

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Aara

Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

vinay

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Zhirou

Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and committed staff, all well speaking english. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

natalie

Disliked: Property conditions & facilities
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it Loved it Loved it!

The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serviceminded personal.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were quite accommodating. The location is minutes away from where you want to be. The facilities are beautiful and the accents and details in the lobby are tasteful. I liked the paintings. Very fun. Good vibes. Staff speaks English.
Stayed 2 nights in Apr 2025