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Azen Lakeside Hotel & Travel

3.0 star property
Hotel with 10 restaurants, steps from West Lake

Photo gallery for Azen Lakeside Hotel & Travel

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Junior Double Room, 1 King Bed, Balcony, Lake View
Reception
Swedish massages, Thai massages, sports massages
42-inch Smart TV with cable channels, fireplace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$73
includes taxes & fees
12 Mar - 13 Mar

Explore the area

View map
37 Pho Duc Chinh, 1, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪20 min walk‬
  • Place, Hoan Kiem Lake
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Safe

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Mini-fridge
Minibar (some free items)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room, Patio, Courtyard View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Mini-fridge
Minibar (some free items)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Mini-fridge
Minibar (some free items)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, Lake View

Lake view

Luxury Double Room, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Mini-fridge
  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Mini-fridge
Minibar (some free items)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Hanoi

Azen Lakeside Hotel & Travel places you in the centre of Hanoi, within just a 5-minute stroll of West Lake and within 20 minutes of Dong Xuan Market. Highlights at this hotel include in-room free WiFi, free high-speed Internet and fireplaces. .A pampering day can include Swedish massages and Thai massages. For a bite to eat, you can stop by one of the hotel's 10 restaurants. Other amenities include free Wi-Fi in public areas, laundry facilities and fridge in a common area. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Ba Dinh hotel include Ho Chi Minh Mausoleum and Quan Chuong Gate.

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Dong Xuan Market - 20 min walk - 1.7 km
  • Quan Chuong Gate - 2 min drive - 1.5 km
  • Hoan Kiem Lake - 4 min drive - 2.6 km
  • Hanoi Old Town Night Market - 4 min drive - 2.6 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Ga Co Loa Station - 17 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 32 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪The Summit Bar - ‬3 min walk
  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪Cộng Càphê - ‬1 min walk
  • ‪Lẩu Ếch 19 Trúc Bạch - ‬1 min walk

About this property

Azen Lakeside Hotel & Travel

Hotel with 10 restaurants, steps from West Lake
Azen Lakeside Hotel & Travel offers its guests a full-service spa. There are 10 restaurants on site, along with a nearby corner/local shop. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Azen Lakeside Hotel & Travel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 32 guestrooms or units
  • 10 dining venues
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
  • Locker space
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages and Thai massages. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • 10 restaurants

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a nature reserve

Full-service spa

  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar in shower (70 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • No lift
  • Roll-in shower (110 centimetre wide)
  • Visual doorbell notification
  • Visual fire alarm

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (return, maximum occupancy 0)
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes window guards in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi

Frequently asked questions

Is there a spa on site at Azen Lakeside Hotel & Travel?

Yep, there is an onsite spa at Azen Lakeside Hotel & Travel. You'll enjoy services like Thai massages.

How much does it cost to stay at Azen Lakeside Hotel & Travel?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Azen Lakeside Hotel & Travel on 12 Mar 2026 start from NZ$72.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azen Lakeside Hotel & Travel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Azen Lakeside Hotel & Travel is a hit with families.

Is there a free airport shuttle available at Azen Lakeside Hotel & Travel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Azen Lakeside Hotel & Travel?

Yep, Azen Lakeside Hotel & Travel has 10 restaurants.

What time are check-in & check-out at Azen Lakeside Hotel & Travel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Azen Lakeside Hotel & Travel?

No, pets are not allowed.

Azen Lakeside Hotel & Travel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Rong Shun

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Stayed 1 night in Dec 2025

10/10 Excellent

winn, Ferndale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room ! Nice and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities
部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Stayed 3 nights in Nov 2025