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Hotel Description

Capella Hanoi places you in the center of Hanoi, connected to a shopping center and within just a 15-minute stroll of popular places like Hanoi Opera House and Hoan Kiem Lake. Highlights at this luxury hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A day of pampering at Auriga Spa can include deep-tissue massages, facials, and body treatments along with access to the sauna and steam room. The theme restaurant, Backstage, serves international cuisine and is open for breakfast, lunch, and dinner. Diva's Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Free cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of limited parking.

Within a 20-minute walk of this 5-star Hoan Kiem hotel, attractions include Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$624* Per night/room 2 Jun. - 3 Jun.

Grand Suite (Opera)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Capella)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Terrace (Opera)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Suite (Opera)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi. This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 10 levels
  • Built in 2020
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Hanoi Long Bien Station (2.1 km / 1.3 mi)

Room Amenities

Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pillowtop beds
  • Stocked minibar (select free items)
  • iPad
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Backstage - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Diva's Lounge - This cocktail bar specializes in Vietnamese cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Sauna in spa
  • Massages
  • Deep tissue massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 3969000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Capella Hanoi

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 3
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 3969000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capella Hanoi Hotel
  • Capella Hanoi Hanoi
  • Capella Hanoi Hotel Hanoi

You should know

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.