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Cindy's Westlake Apartment

3.5 star property

Photo gallery for Cindy's Westlake Apartment

Deluxe Apartment, 1 Bedroom, Balcony
Reception
Deluxe Studio, Balcony
Deluxe Apartment, 2 Bedrooms, Balcony | Living area
Luxury Apartment, 2 Bedrooms, City View | Private kitchen

Reviews

4.0 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$41
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
1 Ngo 269 Lac Long Quan, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Museum of Ethnology
    ‪4 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony

Deluxe Studio, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area

Deluxe Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Apartment, 2 Bedrooms, City View

Luxury Apartment, 2 Bedrooms, City View | Private kitchen

Luxury Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Cozy Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Cozy Studio

  • Sleeps 2

View all photos for 1-Bedroom

Blackout curtains, soundproofing, iron/ironing board, free WiFi

1-Bedroom

  • Sleeps 2

View all photos for Cozy 2-bedroom And 1-living Room Suite

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

View all photos for Standard 2-bed Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard 2-bed Room

  • Sleeps 4

View all photos for 1Bedroom No Windown

Blackout curtains, soundproofing, iron/ironing board, free WiFi

1Bedroom No Windown

  • Sleeps 2

About the area

Hanoi

At Cindy's Westlake Apartment you'll be 2.7 km (1.7 mi) from Museum of Ethnology and 2.7 km (1.7 mi) from Lotte Mall Tay Ho. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washing machine, free WiFi and a rice cooker. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. Free bottled water, Netflix and a hairdryer are also available. .This smoke-free apartment building offers free WiFi in public areas, express check-in and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. There's also the convenience of an airport shuttle.
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What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Museum of Ethnology - 4 min drive - 2.2 km
  • Vietnam Museum of Ethnology - 4 min drive - 2.6 km
  • Embassy of Japan - 4 min drive - 2.6 km
  • Ho Tay Water Park - 7 min drive - 4.1 km

Getting around

  • Hanoi Long Bien Station - 20 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

Restaurants

  • ‪Một Cái Kho - ‬7 min walk
  • ‪Nhà Mường Khương - ‬8 min walk
  • ‪Martin Spaces Coffee & Tea - ‬1 min walk
  • ‪Phở Vũ - ‬8 min walk
  • ‪Phở Thanh - ‬8 min walk

About this property

Cindy's Westlake Apartment

Cindy's Westlake Apartment offers its guests laundry facilities, dry cleaning/laundry services, and express check-in. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Cindy's Westlake Apartment also features express check-out and a lift.

This 3.5-star Hanoi apartment is smoke free.

  • 30 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
Cindy's Westlake Apartment offers 30 air-conditioned accommodations with complimentary bottles of water and rice cookers. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and hairdryers.

This Hanoi apartment provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 100,000 per night)
  • 24-hour return airport shuttle on request for a surcharge

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Paper towels
  • Refrigerator
  • Rice cooker

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 100,000 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a hospital
  • On a lake

Things to do

  • Cycling nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 100000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 100000 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and cash.

Property is also known as

Cindy's Westlake
Cindy's Westlake Apartment Hanoi
Cindy's Westlake Apartment Apartment
Cindy's Westlake Apartment Apartment Hanoi

Frequently asked questions

What is the cancellation policy at Cindy's Westlake Apartment?

Cindy's Westlake Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cindy's Westlake Apartment?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Cindy's Westlake Apartment on 9 Apr 2026 start from NZ$41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Cindy's Westlake Apartment?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Cindy's Westlake Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Cindy's Westlake Apartment?

No, pets are not allowed.

Cindy's Westlake Apartment Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Katsuya, Cau Giay District

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I stayed there for about 10 days, but the room was cleaned and the towels were changed twice. The problem is that even if the guest requests cleaning, the room is not cleaned. There are other good accommodations in this area, so I will not use this place next time.
Stayed 10 nights in Nov 2024