See all properties
Save

Dal Vostro Hotel & Spa

Property class: 4

Photo gallery for Dal Vostro Hotel & Spa

View from property
Lobby
Interior
Front of property
Breakfast buffet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
12 Bao Khanh, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Room

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Room

Dalvostro Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Room

Family Room

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Balcony

Room

Executive Room, Balcony

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Room

Junior Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

You may also like

Ad
Exterior

Sofitel Legend Metropole Hanoi

French Quarter
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
9.8 out of 10, Exceptional, 1,002 reviews
The price is NZ$725
includes taxes & fees
3 Dec - 4 Dec
Sofitel Legend Metropole Hanoi

About the area

Hanoi

Dal Vostro Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include hot stone massages, Swedish massages and facials along with reflexology and mani/pedis. Other amenities include free Wi-Fi in public areas, a free manager's reception and a sauna. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Old Quarter hotel include Ngoc Son Temple and Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Railway Station - 20 min walk

Restaurants

  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Solasta Restaurant & Bar - ‬1 min walk
  • ‪Sol Sky Bar - ‬1 min walk

About this property

Dal Vostro Hotel & Spa

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A sauna, spa services, and a terrace are also featured at the business-friendly Dal Vostro Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Hanoi hotel is smoke free.

  • 40 guestrooms or units
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dal Vostro Hotel & Spa offers 40 air-conditioned accommodations with washers/dryers and minibars. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Similar properties

A wooden deck with two towels and a glass of orange juice.
Solaria Tesori Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 215 reviews
The price is NZ$132
includes taxes & fees
11 Dec - 12 Dec
Solaria Tesori Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Sauna

Family friendly

  • Children's toys
  • High chair
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dal Vostro Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per day.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 500000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 550000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, access to the public bath facility and high chair
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, access to the public bath facility and high chair. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Dal Vostro Hotel & Spa?

Dal Vostro Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dal Vostro Hotel & Spa?

Yep, Dal Vostro Hotel & Spa has a free self car park.

Is there a spa on site at Dal Vostro Hotel & Spa?

There's no onsite spa, but this property does offer services like facials as well as Thai massages.

What makes Dal Vostro Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as memory foam beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Dal Vostro Hotel & Spa.

Is Dal Vostro Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs in the guestrooms, it's no surprise that Dal Vostro Hotel & Spa is a hit with families.

Does Dal Vostro Hotel & Spa serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Dal Vostro Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dal Vostro Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dal Vostro Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Dal Vostro Hotel & Spa?

No, pets and service animals are not allowed.

Dal Vostro Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 310 reviews
Rating 8 - Good. 88 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 4 out of 310 reviews
Rating 2 - Terrible. 7 out of 310 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent staffs.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as home … enjoyed my stay
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, great location.

Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding making us feel at home
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service!!

The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty simple. not new, but it was kept very clean. The quality of the mattress and pillows was excellent and I could slept deeply. The staff is soft and gently, they can speak english well. You can't expect the view from the window. But the location is very good. Circle K and The famous pho restaurant "pho nguyen"are just around the corner. Of course Hoan kiem lake is just a stone's throw away. everything is closed.NICE.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

에어컨 우수합니다

룸 위생은 우수합니다. 직원들 영어는 부족... 친절하기는 합니다 조식도 만족스럽습니다
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ça fait le job mais pas exceptionnel

L’hôtel est très bien placé. Et le personnel au petit soin. L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…). Attention, pas de piscine comme indiqué !
Stayed 6 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービスが良い

フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。 特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable. Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Goed hotel

Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt. Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende. Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Stayed 20 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
冷蔵庫がまったく冷えなかった… 2階の部屋だったが、外がうるさ過ぎた。
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
部屋は狭くて、日本のアパホテルかと思いました。また、サウナやジャグジーを目当てに予約したのに、故障中とのこと。さらに、予約してクレジットカード決済をしているのに、「入金がまだ出来ていない」だと。危うく騙されるところだった。二度と泊まりません。最悪です。
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được. Nv nhanh nhẹn, nhiệt tình
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi. Very good service!
Stayed 3 nights in Apr 2022