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4.0 out of 5

"Pleasant stay - good facilities for young children, helpful staff " More

By a verified traveller on Mon 17 Apr 2017

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Hotel Description

A luxury stay in the heart of Hanoi awaits you at Diamond Westlake Suites. You'll be 0.1 km (0.1 mi) from West Lake and 3.7 km (2.3 mi) from Tran Quoc Pagoda. Highlights at this family-friendly aparthotel include 2 restaurants, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with satellite channels, along with free WiFi, free wired internet, and a fireplace. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include slippers and free toiletries. A dining area, a sitting area, and a DVD player are also available.

For a drink, you can stop by the aparthotel's own poolside bar. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to mini golf. Business travelers can take advantage of meeting rooms and a business center. Other amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle.

Sights within a 10-minute drive of this 4.5-star Tay Ho aparthotel include Quan Thanh Temple and Ho Chi Minh Mausoleum.

1 Bedroom Apartment (1 King bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$117* Per night/room 15 Apr. - 16 Apr.

2 Bedroom Apartment (1 King bed, 1 Single bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Diamond Westlake Suites ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Diamond Westlake Suites

Everyone (2)
4 out of 5

Quiet location, good for young family

Pleasant stay - good facilities for young children, helpful staff

Posted by on 17 Apr. 2017

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4 out of 5

Enjoyed our stay at Sedona

Had a 5 night stay in their hotel - huge grounds & great facilitates - it's probably a little far out of town if you wanted to be amongst the hustle & bustle of downtown but it is in a very quiet area

Posted by on 24 Sep. 2015

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About the Diamond Westlake Suites

Location 96 To Ngoc Van, Quang An, Hanoi, 10000

Property Features

Diamond Westlake Suites offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometers and a shopping center shuttle are free. Free self parking is available. This 4.5-star Hanoi aparthotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hanoi Long Bien Station (4.7 km / 2.9 mi)
  • Property shuttles: Free area shuttle within 1 kilometers and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Diamond Westlake Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Diamond Westlake Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sedona Hanoi
  • Sedona Suites Aparthotel
  • Sedona Suites Aparthotel Hanoi
  • Diamond Westlake Suites Aparthotel Hanoi
  • Sedona Suites Hanoi Aparthotel
  • Diamond Westlake Suites Aparthotel
  • Diamond Westlake Suites Hanoi
  • Sedona Suites Hanoi
  • Diamond Westlake Suites Hanoi
  • Diamond Westlake Suites Aparthotel
  • Diamond Westlake Suites Aparthotel Hanoi

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.