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Eden Hanoi

Property class: 3.5

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
22 Doan Tran Nghiep Street, 22, Hanoi, HAN
  • Place, Vietnam National Convention Center
    ‪35 min drive‬
  • Place, Ba Vi National Park
    ‪36 min drive‬
  • Place, My Dinh National Stadium
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Economic Room

Minibar, in-room safe, desk, soundproofing

Economic Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the area

Hanoi

Eden Hanoi puts you in the centre of Hanoi, 16.5 km (10.3 mi) from Ba Vi National Park and 16.9 km (10.5 mi) from My Hanh Garden. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering at Eden Spa can include massages and body scrubs. The restaurant, Eden Restaurant, is open for breakfast, lunch and dinner. A meeting room, a 24-hour business centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class Hoa Lac hotel include Hoan Kiem Lake and West Lake.

What's nearby

  • Bao Son Paradise Park - 35 min drive - 31.5 km
  • Vietnam National Convention Center - 35 min drive - 38.1 km
  • Ba Vi National Park - 36 min drive - 17.7 km
  • Keangnam Landmark Tower 72 - 36 min drive - 39.5 km
  • My Dinh National Stadium - 37 min drive - 35.8 km

Getting around

  • Hà Đông Station - 32 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 75 min drive

Restaurants

  • King's Island Golf Club
  • ‪Nhà Hàng Ẩm Thực - Quê - ‬12 min drive
  • ‪Lẩu Cua Đồng Hoà Lạc - Cua Đồng Không Tên - ‬7 min drive
  • ‪Hồng Cổ Quán - ‬9 min drive
  • ‪Cellar Club - ‬8 min drive

About this property

Eden Hanoi

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Eden Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

  • 1 building
  • 60 guestrooms or units
  • 13 levels
  • Built in 2010
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Eden Hanoi offers 60 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Eden Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Built in 2010

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eden Hanoi

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eden Hanoi
Eden Hotel Hanoi
Eden Hotel
Eden Hanoi Hotel
Eden Hanoi Hanoi
Eden Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Eden Hanoi?

Eden Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Eden Hanoi?

Yep, Eden Hanoi has a free self car park.

Is there a spa on site at Eden Hanoi?

There's no onsite spa, but this property does offer services like body scrubs and body treatments.

Does Eden Hanoi serve breakfast?

You bet, brekkie is offered daily.

Is there a free airport shuttle available at Eden Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eden Hanoi?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Eden Hanoi?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Eden Hanoi?

No, pets and service animals are not allowed.

Eden Hanoi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
暖房が電気ストーブのみだったので、部屋全体が温かくならず、寒かった。布団が毛布もう一枚あると良かったと思う。
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
観光目的で利用しました。旧市街から少し離れてますが、喧騒を少し離れた下町情緒ある地区で、宿泊は正解でした。目の前にはショッピングセンターがあり、中にコンビニスーパーや一通りの飲食がまとまってます。日本がらみの料理店やカラオケも立ち並んでます。建物は古いですが調度はこだわっていて清潔。他の方のレビューにもありますが、シャワーの出がそこまで良くないです。シャワールームの構造上仕方ないのかな…？ 朝食は必要十分で美味しかったです。所々ドア関連の締まりが悪い、毎日早朝から別フロア？工事音が鳴り響いて起こされるなど、完成度は高いホテルなのに惜しいなと思いました。
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No spa, pool was empty, air conditioning didn’t work in our room so had to move. The bathroom flooded when the shower was used. Our door key didn’t work but we had to report it three times before it was fixed. Very tired and run down building eg. A cupboard in the restaurant area had a door held on with sellotape . The water dispenser wasn’t replaced in the restaurant area. But the staff were really helpful fixing the things they could fix and helping us with flight information. Across the road is a great gelato place “La Milana”. Lots of improvements could be made at this hotel.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5泊の予定で泊まりましたが、初めに案内された部屋が狭くまたシャワーも少ししか温水もでないので、フロントに連絡すると、翌朝、空いている広い部屋に交換してくれました。近くには歩いて行ける日本食レストラン、夜は日本人向けのカラオケ、バーなどがあり、便利な場所な場所だと思いました。
Stayed 5 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

bathroom could be improve

everything is ok but water is not hot when shower and not too much
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
日本居酒屋など和食が食べられるお店が多いです。 日本のテレビ番組がほぼ見れましたので長期滞在が快適でした。 冬だからなのか？シャワーの水圧が弱いのが難点でした。
Stayed 19 nights in Jan 2019
Verified review

6/10 Okay

接客が丁寧で助かりました
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝早くチェックアウトするときに、軽食を準備してもらいました。
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Liked: Room comfort
it is an old hotel but the location is okay. The service is acceptable and it seems no change in the last decade. The Hotel rate is not expensive and could be recommended for short stay in Hanoi.
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハノイ中心街のホテル

出張で使用、移動先を鑑みて場所としては問題ない。また、目の前にショッピングセンターも食事も可能。日本人料理も歩いて行ける。ホテルはかなり古く微妙。
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location but.....

convenience loation but room is not well cleaned. Need to clean the room completely so I will come back to this hotel again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Hyggeligt hotel

Hyggeligt hotel med serviceminded og hjælpsomt personale. Lidt skuffende at poolen er lukket fra november, selvom det er 28-30 grader og meget fugtigt.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

価格相当のホテル

ホテルは古いですが　清潔です。 近くにレストラン等ありますが　観光客向けというよりも　ビジネス関係の顧客のようです。 土産物屋はありません。 日本語の話せる人が不在でした。 スタッフは親切です。 バスの浴槽の構造がよくないので　シャワー使用時　外に水が漏れる。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

에덴호텔 친절한곳

빈콤센터 바로앞에위치. 주변에 음식점많으며 직원이 아주친절함
Verified review

6/10 Okay

値段相応です
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

친절합니다만.....

전체적으로 친절합니다. 하지만 객실내부는 곰팡이 냄새로 불쾌하기까지 합니다. 조식도 타 호텔에 비해 조금 떨어 집니다. 장소가 빈콤센터 뒷편이라 이동은 편합니다. 하지만 그게 다입니다. 냄새는 정말 최악이었습니다. 같이 갔던 동료방도 다를바 없더군요.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

No problem here.Good room size with window which could be opened.Window gave view of Vincom shopping centre.Buffet breakfaxt correct.Hotel restaurent good value and better than the food in the Vincom centre. Hotel is clean with a friendly and helpful staff.Also ,the bathroom had a window,which is pleasant and unusual these days.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂場の水漏れが少しあった。その点以外は、すべて満足でした。ホテルのスタッフが親切であったこと、朝食が豊富であり美味しかったこと。なにより、目の前に、巨大ショッピングモールがあることがとても有意義な時間となりました。個人的には、日本語を話せるスタッフがいたのが心強かったです。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適に過ごせるホテル

スタッフの皆さんがとても親切で、とても快適に過ごせるホテルです。レトロな雰囲気が好きな方にはお勧めの雰囲気。ショッピングセンターのビンコムタワーが目の前にあり、買い物に便利。周辺には和食、寿司、ラーメン屋もあり、食事も便利です。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Eden Hotel for 6 nights and must say the staff has been friendly, helpfull and very honest..... Have a had a request they helped me right away!!!!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

快適に過ごせました。部屋がちょっと狭かったのと、シャワーの出がちょっと悪かった以外はとても良かったです。帰りの空港までのタクシーの予約をしてもらい、事前支払いができたのもフロントのおかげです。朝食はとても美味しかったです。
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Adequate, good location.

Adequate hotel. Booked a corner room, spacious. Good location for Vincom Centre & nearby downtown.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad decision to stay in this hotel as the Air Con was not working and the overall housekeeping was very bad. Also, the food in restaurant was no where nearer to the 4 stars of the hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Eden Hotel

The staffs were great and the hotel's location is convenient for food and shopping.
Verified review

6/10 Okay

Liked: Staff & service

A fair hotel

The hotel room was slightly smaller and less luxurious than the pictures had suggested. In the bathroom, the shower was too narrow. It was also equipped with different options that I did not feel necessary. A larger shower would have been definitely preferred. The equipment in the main room (TV and TV channels, kettle, safety box) was not in excess but satisfactory. The bed was comfortable and the room had a sufficient light level. A larger desk and a comfortable chair (not a stool) would ease desk work. The breakfast was pleasing with good and various choices. Overall, it was a stay at reasonable price and with fair services. Last but not least, the hotel is well located in the city centre.