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Hanoi Winhotel & Travel

Shower, rainfall showerhead, free toiletries, hair dryer

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free Wi-Fi
Air-conditioning
Laundry room
Room service
Housekeeping
24/7 front desk

Explore the area

34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000

Place, Hoan Kiem Lake
‪2 min walk‬
Place, Hanoi Old Town Night Market
‪5 min walk‬
Place, St. Joseph's Cathedral of Hanoi
‪5 min walk‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪37 min drive‬

Room options

Superior Double Room

25 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Triple Room, Balcony, City View

City view
40 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Large Single Bed
Free Wi-Fi

Family Quadruple Room, Balcony

45 sq m
1 bedroom
Sleeps 4
1 Large Single Bed and 1 Queen Bed
Free Wi-Fi

Family Suite, Non Smoking, Balcony

45 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 1 Large Single Bed
Free Wi-Fi

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Double Room Single Use

1 bedroom
Sleeps 1
1 Queen Bed
Free Wi-Fi

Deluxe Double Room, Terrace, City View

City view
1 bedroom
Sleeps 2
1 Large Single Bed and 1 Queen Bed
Free Wi-Fi

About the area

Hanoi

Hanoi Winhotel & Travel places you in the centre of Hanoi,connected to the convention centre and within a short 5-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this Art Deco hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include coffee/tea in a common area, tour/ticket assistance and a porter/bellboy. There's also the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

Hang Gai Street - 2 min walk - 0.2 km
Hoan Kiem Lake - 2 min walk - 0.2 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Getting around

Hanoi Long Bien Station - 16 min walk
Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

‪Met Restaurant - ‬4 min walk
‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
‪Gau Coffee & Bakery - ‬3 min walk
‪GC Bar - ‬1 min walk
‪Polite & Co - ‬1 min walk

About this property

Hanoi Winhotel & Travel

As a guest of Hanoi Winhotel & Travel, you'll find tour/ticket assistance, coffee/tea in common area, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hanoi Winhotel & Travel also features 24-hour room service, a front desk safe, and a porter. A complete renovation of Hanoi Winhotel & Travel was completed in November 2025.

This 3-star Hanoi hotel is smoke free.

20 guestrooms or units

7 levels

7 buildings

Built in 2016

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Television in lobby

Bellhop

Lift

No smoking on site

Hanoi Winhotel & Travel offers 20 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and rice cookers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Similar properties

Spa
Parking included
Free Wi-Fi
Restaurant

includes taxes & fees

30 July - 31 July

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

Coffee and tea in common areas

Things to do

Bicycle storage
TV in common areas

Family friendly

In-room full-sized refrigerator/freezer
In-room microwave

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

On a lake

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Hardwood flooring in room
Lever door handles
Lift
Smooth flooring in public areas
Visual fire alarm
Wheelchair accessibility

7 buildings
7 floors
Art Deco architecture
Built in 2016
Renovated entire property - November 2025
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu
Premium bedding
Select Comfort mattress

Bathroom

Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shared bathroom
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

43-inch LED TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Full-sized refrigerator/freezer
Hob
Microwave
Minibar
Oven
Rice cooker

Air conditioning
Desk
Fan
Free daily newspapers
Free international calls
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for VND 400000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: VND 365000 per vehicle (one-way)
Rollaway bed fee: VND 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard.

Property is also known as

Family Holiday Hotel Hanoi

Family Holiday Hanoi

Family Holiday Hotel Hotel

Family Holiday Hotel Hanoi

Family Holiday Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Winhotel & Travel?

Hanoi Winhotel & Travel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hanoi Winhotel & Travel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Winhotel & Travel.

Is there a free airport shuttle available at Hanoi Winhotel & Travel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hanoi Winhotel & Travel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Winhotel & Travel?

No, pets are not allowed.

Hanoi Winhotel & Travel Reviews

8.0

Very good

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Verified

10/10 Excellent

Verified traveller

15 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

이 호텔은 호안끼엠 호수의 콩카페 및 4P 핏자집 근처에 있습니다. 깨끗하고, 직원 친절하며, 접근성이 아주 좋습니다. 1년중에서 1월달이 가장 추운기간인데, 난방시설이 없고, 발코니샤시가 조금 허술해서, 가끔 춥습니다. 12월에는 따뜻한 물이 나오지 않습니다. 1월에는 따뜻한 물이 잘 나옵니다. 토요일에는 근처 식당의 카페에서 라이브콘서트가 있어서 밤11시까지 시끄럽습니다. 호안끼엠 호수는 금토일요일 저녁에는 교통을통제하고, 야시장이 열립니다. 구경거리가 많습니다. Family Holiday Hotel 은 비교적 저렴하고 좋습니다. 1년중에서 1월달만 추운것을 감안하시면 나머지 11개월은 이용하기 아주 좋습니다. 그리고, 엘리베이터있습니다. 저희 가족들은 아주 잘 이용하고, 편히 쉬었다가 갑니다. 다음에도 당연히 이용할 것 입니다.

Stayed 3 nights in Jan 2020

Verified

2/10 Terrible

Michael A

9 Jan 2020

Disliked: Property conditions & facilities, room comfort

Not a FAMILY Hotel

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.

Stayed 4 nights in Dec 2019

Verified

10/10 Excellent

Verified traveller

5 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is fantastic. Very clean and spacious rooms, very helpful service

Stayed 3 nights in Dec 2019

Verified

8/10 Good

Sin Yin

26 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic hotel location, food restaurants located around. A nice place for vacation stay.

Stayed 2 nights in Dec 2019

Verified

6/10 Okay

Verified traveller

9 Aug 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!

Stayed 6 nights in Aug 2019

Verified

8/10 Good

stéphane

24 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent emplacement pour visite de la vielle ville .

Stayed 2 nights in Apr 2019

Verified

8/10 Good

Verified traveller

14 Mar 2019

Liked: Cleanliness, staff & service

Staff was excellent, extremely accommodating and helpful.

Stayed 3 nights in Mar 2019

Verified

8/10 Good

Verified traveller

10 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

패밀리 홀리데이 호텔 이용후기

숙소 위치는 굉장히 좋습니다~ 호안끼엠 위쪽 광장? 야시장 입구랑 도보 1분 거리여서 위치가 아주 좋아요~~ 옆에 편의점도 있구요! 새벽 체크인 가능하구요(직원분이 로비 소파에서 주무시고 계시더군요) 친절합니다~~ 제 기준엔 방 크기는 그리 넓지도, 좁지도 않은 적당한 크기였구요~ 청결도는 괜찮았어요! 근처 비슷한 가격대의 호텔들 후기를 봤을때, 개미가 나온다,벌레가 나온다 등등을 봤었는데 여긴 안그래서 좋았어요 시설은 낡았는데, 나름 깨끗하더라구요 (보심 아실거에요~낡았는데 깨끗하다는 것을요) 또 좋았던 점은 샤워기 수압이 강해서 좋았어요~ 대신 창문이 없어서 밖의 상황이 어떤지 몰라서 그게 조금 불편했네요~~ 그러나 좋았던 점은 그래서인지 소음이 없었어요! 오토바이 소리, 닭 울음소리 같은건 안들렸어요~~ 만약 다시 하노이에 온다면, 다음에도 또 이용할 것 같아요!

Stayed 2 nights in Dec 2018

Verified

10/10 Excellent

Christian

8 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel Hanoi

Stayed here with family. Location is great and staff is super helpful and friendly.

Stayed 2 nights in Dec 2018

Verified

8/10 Good

Christian

2 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.

Stayed 5 nights in Dec 2018

Verified

10/10 Excellent

Dongju

5 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원이 친절한 호텔

직원이 무척 친절하고 영어가 유창함 호안끼엠 호수에서 가까워 이동이 편리함 아침 조식이 대체로 맛난 편

Stayed 3 nights in Nov 2018

Verified

8/10 Good

Drew

26 Oct 2018

Liked: Staff & service

Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate

Stayed 4 nights in Oct 2018

Verified

2/10 Terrible

Verified traveller

30 Sept 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

There is no non-smoking room . The bathroom is dirty

Stayed 1 night in Sep 2018

Verified

8/10 Good

Chun Yi

11 Sept 2018

Good hotel

Good location Good service

Stayed 1 night in Sep 2018

Verified

8/10 Good

Chun Yi

10 Sept 2018

Good hotel

Good location Friendly crews

Stayed 1 night in Sep 2018

Verified

8/10 Good

werner

1 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leuk hotel in centrum dicht bij meer

Mooie ruime kamer dicht bij het meer. Balkon Welkomdrankje In centrum Ontbijt op 100 meter

Stayed 1 night in Aug 2018

Verified

10/10 Excellent

Jack

28 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

I can’t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.

Stayed 2 nights in Aug 2018

Verified

10/10 Excellent

Verified traveller

21 Aug 2018

깨끗해서 좋아요

친절한 직원, 깨끗한 룸 상태, 호텔위치, 가격대비 훌륭한 조건 다시 방문하고 싶은 호텔..

Stayed 1 night in Aug 2018

Verified

6/10 Okay

Verified traveller

14 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities

서비스가 좋고 위치도 좋았으나 복도가 너무 좁았어요.

Stayed 1 night in Jul 2018

Verified

8/10 Good

Khan

1 Aug 2018

Near to town and good hotel

my stay at the hotel was good and happy /Recommended

Stayed 1 night in Jul 2018

Verified

8/10 Good

Verified traveller

31 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.

Stayed 1 night in Jul 2018

Verified

10/10 Excellent

Verified traveller

29 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

- Perfect location - Friendly & helpful staffs - Comfort & clean room - Tasty breakfast

Stayed 2 nights in Jun 2018

Verified

10/10 Excellent

Verified traveller

26 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호안끼엠과 가까운 그러나 조용한 위치

가격대비 아주 큰 만족도를 가진다. 리셉션직원의 유창한 영어와 친절한 서비스. 깔끔한 방. 조식도 뷔페식으로 괜찮은 편. 다만 에어컨이 방 안의 온도를 내릴 때 까지 시간이 걸린다.

Stayed 2 nights in Jun 2018

Verified

10/10 Excellent

Verified traveller

11 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel idéalement situé !

Hôtel parfaitement situé dans le cœur animé de la ville. Chambre familiale spacieuse, propre avec des bouteilles d’eau offertes. Wifi, climatisation, frigo. Recommandé

Stayed 1 night in Jun 2018

Verified

2/10 Terrible

Verified traveller

10 Dec 2019

Stayed 4 nights in Nov 2019

Hanoi Winhotel & Travel

Photo gallery for Hanoi Winhotel & Travel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Double Room

Superior Double Room

View all photos for Deluxe Triple Room, Balcony, City View

Deluxe Triple Room, Balcony, City View

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony

View all photos for Family Suite, Non Smoking, Balcony

Family Suite, Non Smoking, Balcony

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View

About the area

Hanoi

What's nearby

Getting around

Restaurants

About this property

Hanoi Winhotel & Travel

Similar properties

La Nueva Boutique Hotel Ha Noi

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

Property is also known as

Frequently asked questions

Hanoi Winhotel & Travel Reviews

Reviews

Very good

8.8/10

9.2/10

7.6/10

7.6/10

Reviews

10/10 Excellent

Verified traveller

Verified traveller

2/10 Terrible

Michael A

Not a FAMILY Hotel

Michael A

10/10 Excellent

Verified traveller

Verified traveller

8/10 Good

Sin Yin

Sin Yin

6/10 Okay