A day of pampering can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, The Dining Pavilion, serves international cuisine and is open for lunch and dinner. Limitless Sky Lounge is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas, and pool loungers. 4133 square feet (384 square meters) of event facilities include 3 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 30-minute walk of this 5-star Dong Da hotel include St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake.
Grand Mercure Hanoi offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Grand Mercure Hanoi offers 181 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast daily.
Limitless Sky Lounge - Onsite rooftop bar.
Onsite venue #2 - This restaurant specializes in Vietnamese cuisine. Open daily.
The Dining Pavilion - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Grand Mercure Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.