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Grand Mercure Hanoi

5.0 star property
Art Deco hotel with 2 restaurants and full-service spa

Photo gallery for Grand Mercure Hanoi

Deluxe Suite, 1 King Bed, Club lounge access | Bathroom
Property preview
Presidential Suite, Club lounge access | Bathroom
Outdoor pool, free pool cabanas, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Parking included
The current price is NZ$207
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000
  • Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪20 min walk‬
  • Hoan Kiem Lake
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds, Club lounge access (High Floor)

Executive Room, 2 Single Beds, Club lounge access (High Floor)

Executive Room, 2 Single Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club lounge access

Presidential Suite, Club lounge access

Presidential Suite, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

Deluxe Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Club lounge access (High Floor)

Executive Room, 1 King Bed, Club lounge access (High Floor)

Executive Room, 1 King Bed, Club lounge access (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Grand Mercure Hanoi. Within just a 15-minute stroll, you'll find Temple of Literature and Ho Chi Minh Mausoleum. Highlights at this Art Deco hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, The Dining Pavilion, serves international cuisine and is open for lunch and dinner. Limitless Sky Lounge is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. 4133 square feet (384 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Dong Da hotel include St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake.

What's nearby

  • Ho Chi Minh Mausoleum - 13 min walk - 1.1 km
  • St. Joseph's Cathedral of Hanoi - 20 min walk - 1.7 km
  • West Lake - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 3 min drive - 2.2 km
  • Hanoi Opera House - 3 min drive - 3.0 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Lộc-Ally Restaurant - ‬1 min walk
  • ‪Grand Mercure Executive Lounge - ‬1 min walk
  • ‪Phở Gà - ‬2 min walk
  • ‪Mỳ Chinh - ‬2 min walk
  • ‪Cedar Coffee And Tea - ‬3 min walk

About this property

Grand Mercure Hanoi

Art Deco hotel with 2 restaurants and full-service spa
Grand Mercure Hanoi offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 4133 square feet (384 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4133 sq ft of conference space
  • 384 sq. m of conference space
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
Grand Mercure Hanoi offers 181 air-conditioned accommodations with minibars and a safe. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 556 reviews
The price is NZ$216
includes taxes & fees
26 Sept - 27 Sept
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Limitless Sky Lounge
  • Lobby Bar
  • The Dining Pavilion

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,133 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 577500 for adults and from VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

What is the cancellation policy at Grand Mercure Hanoi?

Grand Mercure Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Hanoi?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on 18 Sept 2025 start from NZ$207.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Hanoi?

Yep, Grand Mercure Hanoi has a free self car park. Onsite parking is limited (max 1 space per unit).

Is there a spa on site at Grand Mercure Hanoi?

Yep, there is an onsite spa at Grand Mercure Hanoi. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Mercure Hanoi have a pool?

Grand Mercure Hanoi has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Grand Mercure Hanoi?

Grand Mercure Hanoi features a full-service spa, an outdoor pool and free pool cabanas.

Is Grand Mercure Hanoi family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Grand Mercure Hanoi is a hit with families.

Does Grand Mercure Hanoi serve breakfast?

Sure does, buffet brekkie is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Mercure Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Hanoi?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Mercure Hanoi?

No, pets and service animals are not allowed.