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Halais Hotel

Property class: 4

Photo gallery for Halais Hotel

A multi-story hotel with a classic architectural design, featuring balconies and a grand entrance.
An outdoor dining area with string lights, wooden tables, and chairs.
A restaurant with wooden tables and chairs, a bar area, and large windows offering a city view.
A hotel reception desk with a marble counter, a chandelier, and a reception area with a ceiling mural.
A hotel room with a large bed, a desk with a lamp, a chair, a wardrobe, and a large window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi
  • Place, Thong Nhat Park
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Place, Hanoi Opera House
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two armchairs, a wooden coffee table with fruits and flowers, a desk with a lamp, and a painting on the wall.

Superior Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

A hotel room with a large bed, a desk with a lamp, a chair, a wardrobe, and a large window with curtains.

Premier Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a fruit bowl, and a painting on the wall.

Junior Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, a chair, a nightstand, a lamp, and a painting on the wall.

Executive Suite

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hanoi

At Halais Hotel you'll be within a 20-minute stroll of popular places like Hoan Kiem Lake and Hanoi Opera House. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4-property class Hanoi hotel include St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.

What's nearby

  • Thong Nhat Park - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 13 min walk - 1.1 km
  • Hoa Lo Prison Museum - 13 min walk - 1.2 km
  • Hanoi Opera House - 16 min walk - 1.4 km
  • St. Joseph's Cathedral of Hanoi - 18 min walk - 1.6 km

Getting around

  • La Thành Station - 4 min drive
  • Hanoi Railway Station - 17 min walk

Restaurants

  • ‪Mono CF 3 Hồ Xuân Hương - ‬2 min walk
  • ‪Phở bò Thanh béo - ‬3 min walk
  • ‪Lotteria - ‬1 min walk
  • ‪Ưu Đàm Chay - ‬4 min walk
  • ‪Mio Izakaya - ‬3 min walk

About this property

Halais Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Halais Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 40 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Halais Hotel offers 40 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 423000.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1057500 per vehicle (return)
  • Rollaway bed fee: VND 423000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Halais Hotel Hanoi
Halais Hanoi
Halais Hotel Hotel
Halais Hotel Hanoi
Halais Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Halais Hotel?

Halais Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Halais Hotel?

Onsite parking is limited.

What makes Halais Hotel a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Halais Hotel.

Is there a free airport shuttle available at Halais Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Halais Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Halais Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Halais Hotel?

No, pets are not allowed.

Halais Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.
King bed
Sitting area
Bathroom
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price quality
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Some really loud chickens and a rooster were under my window. The staff was friendly and helpful.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.
Stayed 3 nights in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.
Stayed 6 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
施設は古めでしたが、部屋が広く清潔で快適に過ごせました。中心からは少し離れますが、うるさくなく、周りに飲食店もたくさんあったので良かったです。
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Eine gutes Hotel mit ausgezeichnet Personal
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、部屋滞在も快適でした🤗
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service
スタッフ対応は親切と交通の便利がいい。
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était aux petits soins!
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guten zentral, Personen freundlichen
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel 15 min walk from hoan kiem

15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿

깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비

가격대비 무난함. 하지만 번화가 까지 거리가 있음. 걸어서 15~20분 정도 걸림.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
豪華な造りで清潔さも十分、朝食もとても美味しく この値段であれば満足できる。
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Very bad experience

we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.
Stayed 7 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜又乾淨
Stayed 6 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く、ホテルの方も親切でしたし、部屋も清潔で非常に良かったです。 強いて言えば、シャワーの水圧が弱かったぐらいかな。 次回も機会が有れば利用したいと思います。
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025