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Hanoi Crystal Hotel

3.5 star property
Family-friendly hotel connected to the convention centre in Hanoi with a restaurant

Photo gallery for Hanoi Crystal Hotel

Lobby
Triple Room (With Large Window)
32-inch LCD TV with cable channels, TV
International cuisine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
No. 9A, Hang Thung Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Triple Room (With Large Window)

1 bedroom, free minibar items, desk, soundproofing

Triple Room (With Large Window)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (With Window)

Superior Room (With Window)

Superior Room (With Window)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Separate bedroom
Designer toiletries
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, View (Late Check Out till 2:00pm)

1 bedroom, free minibar items, desk, soundproofing

Deluxe Room, View (Late Check Out till 2:00pm)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Rollaway/extra beds
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room, View

1 bedroom, free minibar items, desk, soundproofing

Family Room, View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
Minibar (some free items)
LCD TV
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

About the area

Hanoi

You'll be connected to the convention centre at Hanoi Crystal Hotel, and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free parking nearby, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 3.5-property class Old Quarter hotel, attractions include Hanoi Opera House and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • ‪Bánh Mỳ Bà Dần - ‬3 min walk
  • ‪La Bevie Hotel 34 Hàng Tre - ‬1 min walk
  • ‪Cafe Lâm - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬2 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk

About this property

Hanoi Crystal Hotel

Family-friendly hotel connected to the convention centre in Hanoi with a restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) and a train station pick-up service are available for a fee. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Hanoi Crystal Hotel. The hotel can provide concierge services and wedding services.

This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 9 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hanoi Crystal Hotel offers 35 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottles of water. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and microwaves can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 225000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 225000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 720000 per vehicle (return)
  • Early check-in fee: VND 225000 (subject to availability)
  • Late check-out fee: VND 225000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi New Star Hotel
New Star Hanoi
New Star Hotel Hanoi
Hanoi Crystal Hotel
Hanoi Crystal
Hanoi Crystal Hotel Hotel
Hanoi Crystal Hotel Hanoi
Hanoi Crystal Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Crystal Hotel?

Hanoi Crystal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hanoi Crystal Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hanoi Crystal Hotel.

Is Hanoi Crystal Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hanoi Crystal Hotel is a hit with families.

Is there a free airport shuttle available at Hanoi Crystal Hotel?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hanoi Crystal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hanoi Crystal Hotel?

Check-in begins at 2 PM. Check-out time is 12:30 PM.