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Hanoi Emotion Hotel

3.0 star property
Central hotel connected to the convention centre in Hanoi with free parking

Photo gallery for Hanoi Emotion Hotel

Breakfast, lunch and dinner served
Property entrance
Deluxe Room, City View | View from room
Exterior
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
26-28 Hang Bot Street, Dong Da District, Hanoi
  • Ho Chi Minh Mausoleum
    ‪12 min walk‬
  • Hoan Kiem Lake
    ‪3 min drive‬
  • Hanoi Old Town Night Market
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Cozy Window Room

Minibar, in-room safe, soundproofing, iron/ironing board

Cozy Window Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Triple Room City View

Triple Room City View

Triple Room City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 38 sq m
  • City view
  • Sleeps 4
  • 3 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Lobby lounge

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

About the area

Hanoi

Hanoi Emotion Hotel puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of Temple of Literature and National Museum of Fine Arts. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Emotion, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of car rentals on site. .Within a 30-minute walk of this 3-property class Dong Da hotel, attractions include Hoan Kiem Lake and Ho Chi Minh Mausoleum.

What's nearby

  • Train Street - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 18 min walk - 1.6 km
  • Hoan Kiem Lake - 3 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 1.9 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Lộc-Ally Restaurant - ‬3 min walk
  • ‪Grand Mercure Executive Lounge - ‬3 min walk
  • ‪Clubhouse Cafe - ‬3 min walk
  • ‪REN (蓮) - ‬2 min walk
  • ‪Cafe Trang - ‬6 min walk

About this property

Hanoi Emotion Hotel

Central hotel connected to the convention centre in Hanoi with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at Hanoi Emotion Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 38 guestrooms or units
  • 11 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2010
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hanoi Emotion Hotel offers 38 accommodations with minibars and a safe. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emotion

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2010
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Emotion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi

Frequently asked questions

Is parking available at Hanoi Emotion Hotel?

Yep, Hanoi Emotion Hotel has a free self car park.

Is there a free airport shuttle available at Hanoi Emotion Hotel?

No, Hanoi Emotion Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hanoi Emotion Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hanoi Emotion Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi Emotion Hotel?

No, pets and service animals are not allowed.

Reviews

Hanoi Emotion Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 37 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

4/10 Poor

Ivan

Disliked: Staff & service, property conditions & facilities, room comfort
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Stayed 2 nights in May 2022

6/10 Okay

Sophie

Liked: Staff & service

Just ok

The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Bad location and roaches

The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Stayed 7 nights in Nov 2017

6/10 Okay

gareth

Disliked: Room comfort

Good Hotel,friendly staff.

Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.

8/10 Good

OK, surrounding and location not convienent.need a taxi to get around

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but not the best location

very comfortable and friendly and helpful staffs

6/10 Okay

POM, Bangkok

Hanoi Emotion Review

It's ok.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

nice place

calm and good place to see downtown

6/10 Okay

Amy, Essex

Liked: Property conditions & facilities
Disliked: Staff & service

Ok, but not best location

Not really near anything so location was a let down for us. Especially when we arrived in the evening wanting dinner. The quality of the hotel was fine and similar to most places we stayed. All I'll say is don't trust the sales man selling trips in reception. Only because we Googled trips before we spoke to him, did we realise how much he was trying to rip us off and con us.

8/10 Good

Mike, Exeter

Liked: Cleanliness, property conditions & facilities, room comfort

Good for a short stay

Breakfast was ok, dinner could be better.

10/10 Excellent

martin, anaheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for price

Very pleasant stay, staff are very helpful.

8/10 Good

Bronwyn, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location and comfortable hotel

Good wifi and excellent staff make this a good choice if you are in Hanoi for business.Cab drivers need a bit of encouragement to find the hotel, so print off a map. Breakast was well done, staff very competent and welcoming. Also close to the Temple of Literature and within walking distance of other places to visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel for price

This hotel was exceptional right from the start. We were greeted at hanoi airport by our driver who was pleasant and delivered us to the hotel, the check in people were great, gave us hot tea and snacks while we waited and gave us good advice re taxis ( only use taxi group taxis). The room is large and furnished beautifully, the bathroom is also very nice. The only downside is the hotel is located outside of the old quarter ( but this meant less noise so we were happy). Taxis to the old quarter are cheap ($5usd) or a 30 minute walk.

6/10 Okay

Raheel, Canberra, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Decent Location, friendly staff, dodgy rooms

We stayed in this hotel after having to search several options in hanoi online. we wanted to be walking distance to place. The bell boy & the receptionist were very nice and helpful didnt speak english very well. The hotel manager was this older gentleman, always with a smile & fluent in english. The travel agent & booth on ground floor was useless. The guy was very cold, didnt welcome and advise us and seemed he was busy all the time on his laptop. We got into our room, unpacked and settled in only to realize that the TV had no reception and the shower in the bathroom was in a bath tub that sprayed water everywhere including the toilet that was right behind it. So after a shower the WHOLE bathroom would be wet. It was unbearable. We told this to the reception, who brought the manager. His first response was "its ok, we have a cleaner they will clean it tomorrow"... yes but we couldn't use the toilet the whole day as everything was wet... it was just poor design. They asked us to relocate to another room. We moved from fifth to 2nd floor. first thing we did was test the toilet and TV and all seemed okay until we unpacked & settled in. The water in this enclosed shower only stayed warm for 10 minutes max. Occasionally, there would be water dripping from the cieling of the bathroom next to the toilet. When we complained we were told to relocate again. We were tired of relocated so for the duration of this stay we tolerated it and took short showers.

10/10 Excellent

Derek, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ayom, Kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Spot of Hanoi Attactions

This is the third stay for me and it happen for good reasons; good hospitality, excellence services, well kept facilities and strategic location. For the first 3 days, I've explored most of the tourist hot spots such as Masjid An-Noor, West lake, East lake, Mausoleum, War Museum, Flag tower, Duon Xuan Market, Hang Da Market and many others on foot. Recommended to business traveler, competitive price for exceptional services.

8/10 Good

ayom, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First choice for Business hotel.

Stayed there for 5 days for business trip. They offer modern facilities and their hospitality is friendly and warm despite of language barrier. I'll definitely be staying here again when I`m coming here in October for two weeks. I would love to recommend this hotel for business traveller.

10/10 Excellent

debSox, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds

Great sevice, friendly staff. 7th floor room was clean, new, well-kept. 3rd floor room was not so newish...really in need of a good paint. Renovations were noisy, especially 3rd floor. hopefully, after their 2 month closure it will be great. The breakfast was good, the hotel was great value for money. Athough not related to the actual hotel, they offer tours from the hotel. The City Tour we booked through hotel was not value for money...it was a waste. The Perfume Pagoda Tour was good...but, check that they know they are supposed to pick you up and return you to your hotel. As it is not in the Old Quarter, the tour companies seem to get away with not returning you to your hotel. Mind you - it is only a 20 minute walk to the Old Quarter with lots to see along the way. We will definitely book the same hotel if return to Hanoi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, quiet street

decent hotel, off a side street to a major street, which is a plus considering that there is less noise. Pleasant staff, eager to please. Breakfast on top floor was a big plus. Clean rooms, just don't expect a spectacular view.

10/10 Excellent

LIM, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 nights of Pleasant Stay at Hotel Emotions

The service on arrival is excellent. When we are pick up at the airport by the hotel staff, the driver is well dress and the pte car to and from the hotel is very pleasant. They used quality car of japanese made. There was a tea and welcome fruits on arrival. The room was very pleasant and large but above all was the locations. It near most of the places of interest and and some outstanding restaurant. Rooms are well maintain and quite large especially the bathroom. The bell boy and the receptions was always there to greet all incoming guests. Restaurant on the 10th floor was also very pleasant and spacious and the waitresses and cooks are all very polite. FYI we book the SAPA and Halong package tour with hotel emotions and are very happy with the arrangement. In Halong Bay our cruise ship is large and the rooms are all very pleasant. There were a well mix of foreigners from the european and western countries. Will stay there again and book their tours to other places if we were to visit Hanoi in the future. Will definately recommend Hotel Emotions and their tour packages to all friends and relatives.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Great service and feel just like home. Everyone smile~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent facility to the money paid

very friendly and helpful staff, excellent room facility.

8/10 Good

Priscilla, Rhode Island, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but inadequate A/C

The only problem was that the air conditioning was not cool enough. We had to ask for a fan for the room, which greatly improved our comfort. Westerners, especially those from the northeast of the US, are not used to the intense heat.

8/10 Good

Abby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet convenient backwater.

Really nice people, very nice hotel, quiet, not in the tourist maelstrom but still convenient, 2 mins from Temple of Literature but on a side street so not full of traffic. Breakfast was varied - Eastern/Western. For business travellers, the desk chair could have had a back! Very good value for money for a small, clean, hotel with extremely accommodating staff and good English.