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Holiday Suites Hotel & Spa

3.0 star property

Photo gallery for Holiday Suites Hotel & Spa

Junior Double Room | Balcony view
Reception
Restaurant
Exterior
Junior Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room

Honeymoon Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hanoi

Holiday Suites Hotel & Spa puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's restaurant, you can grab a bite to eat. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 3-property class Old Quarter hotel, attractions include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Ta Hien Street - 1 min walk - 0.1 km
  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪GAO CAFE - ‬1 min walk
  • ‪Cơm Phố Cổ - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪Phở Xào Bắp Bò Hàng Buồm - ‬2 min walk
  • ‪Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02 - ‬1 min walk

About this property

Holiday Suites Hotel & Spa

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Holiday Suites Hotel & Spa. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 17 guestrooms or units
  • 6 levels
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Holiday Suites Hotel & Spa offers 17 air-conditioned accommodations with minibars and complimentary slippers. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Suites Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 340500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 650000 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Holiday Suites Hotel & Spa?

Holiday Suites Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Holiday Suites Hotel & Spa a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Holiday Suites Hotel & Spa.

Are there hot tubs in the rooms at Holiday Suites Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Holiday Suites Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Suites Hotel & Spa?

Yep, you can grab a meal at Holiday Suites Hotel & Spa's onsite restaurant.

What time are check-in & check-out at Holiday Suites Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Holiday Suites Hotel & Spa?

No, pets and service animals are not allowed.

Holiday Suites Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Big room with great AV and amazing host

The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023