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Hanoi Ma Coeur Boutique Hotel

3.0 star property
Hotel with free parking, steps from Hoan Kiem Lake

Photo gallery for Hanoi Ma Coeur Boutique Hotel

Minibar, in-room safe, desk, blackout curtains
Family Studio Suite
Shower, rainfall showerhead, free toiletries, hair dryer
Family Studio Suite | Bathroom
Family Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
40 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪11 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Hanoi

At Hanoi Ma Coeur Boutique Hotel you'll be within steps of popular attractions like Hoan Kiem Lake and Thang Long Water Puppet Theatre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Capella, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
  • Hanoi Opera House - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Hanoi Ma Coeur Boutique Hotel

Hotel with free parking, steps from Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Ma Coeur Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 30 guestrooms or units
  • Built in 2010
  • Terrace on the roof
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hanoi Ma Coeur Boutique Hotel offers 30 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Capella

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • Ballroom
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Ma Coeur Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 405000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Ma Coeur Boutique Hotel?

Hanoi Ma Coeur Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Ma Coeur Boutique Hotel?

Yep, Hanoi Ma Coeur Boutique Hotel has a free self car park.

What makes Hanoi Ma Coeur Boutique Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hanoi Ma Coeur Boutique Hotel.

Is there a free airport shuttle available at Hanoi Ma Coeur Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoi Ma Coeur Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hanoi Ma Coeur Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Ma Coeur Boutique Hotel?

No, pets and service animals are not allowed.

Hanoi Ma Coeur Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 11 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

KEVIN, Santa ana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
Stayed 4 nights in Nov 2022

10/10 Excellent

vietdung

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
Stayed 1 night in Aug 2022

10/10 Excellent

jolie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience, good room, good quality and excellent service….
Stayed 1 night in Aug 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it's clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

hanha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
Stayed 1 night in Jul 2022

10/10 Excellent

lisa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great lovely hotel, great quality…
Stayed 1 night in Aug 2022

10/10 Excellent

vietdung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
Stayed 1 night in Aug 2022

10/10 Excellent

tran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality, we had great experience…
Stayed 1 night in Jul 2022

10/10 Excellent

vietdung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent stay, good room, good service, great location…
Stayed 1 night in Jul 2022

10/10 Excellent

tran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, staffs are friendly and helpful
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

hood location breakfast ok helpful staff Power was out , we have to walk to 9th floor r for breakfast
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet basin pipe burst in the first room I checked into. Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking. The third room that I was moved in was also having leaking pipe under the basin. Not as ideal as it looks in the picture.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Stayed 3 nights in Oct 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Huynh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
We received confirmation from you and deduct the balance from us but the property is not available. We are not convenience
Stayed 1 night in Aug 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel good value for money

The local area is great. close to every thing. The rooms are very nice and look like the pictures. Next time I am in Hanoi this is where I will stay
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not fancy. But if you want a comfortable hotel at a very reasonable price in a great location in Hanoi this is an excellent choice
Stayed 11 nights in Feb 2019

8/10 Good

HOAY WAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff is very good.. Very helpful & hotel located near the restaurant, bank, souvenir shop&night Market.. I like the view for decoration.. I must come back next for holiday in Hanoi.. TQ
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Basic hotel, location is good but hotel need to up keep.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got the most amazing treatment and help to plan our trip from Ms Anna around Vietnam from the north to south with tours, train tickets, flights, hotels in south... The staff also helped us to get 20-30% discount on trips and hotels compared to the prices on the Internet. The hotel is located in the old quarter and has a nice view from the restaurant. The room was nice and Cosy. Thank you Anna and staff at Capella. Would definitely return!
Stayed 1 night in Oct 2018

10/10 Excellent

DungNguyen, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right at the Center of Hanoi. Plenty of recommended eating spots, coffee, and entertainment. Friendly staff. Good services. Make sure you communicate with them in order to receive best services.
Stayed 1 night in Sep 2018

4/10 Poor

Sok

Deeply regret with the hotel team

The hotel is ok but the team was kind of careless, lack of attentive, no communication with the team member and careless.
Stayed 2 nights in Sep 2018