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Hanoi New Hotel

Property class: 3

Photo gallery for Hanoi New Hotel

A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.
A staircase leading to a hotel entrance with a sign reading "HANOI NEW HOTEL".
A reception area with a reception desk, a sofa, and a coffee table.
A wicker sofa set with cushions, a glass-top coffee table, and a framed floral painting on the wall.
A restaurant with checkered flooring, wooden tables and chairs, and pendant lighting.

Reviews

3.2 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Deluxe Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a television.

Family Room

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.

Superior Triple Room

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

A hotel room with two beds, a wardrobe, a desk, and a window with curtains.

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Hanoi

Hanoi New Hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include free cooked-to-order breakfast. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a computer station, dry cleaning/laundry services and luggage storage. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and Dong Xuan Market.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hang Gai Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬3 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬2 min walk
  • ‪Dreamers & Seekers - ‬2 min walk
  • ‪An Cafe - ‬1 min walk

About this property

Hanoi New Hotel

Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hanoi New Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 14 guestrooms or units
  • 6 levels
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Hanoi New Hotel offers 14 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa and Mastercard.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi New Hotel
Hanoi New Hotel Hotel
Hanoi New Hotel Hanoi
Hanoi New Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi New Hotel?

Hanoi New Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hanoi New Hotel serve breakfast?

You bet, complimentary cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at Hanoi New Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hanoi New Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoi New Hotel?

No, pets are not allowed.

Hanoi New Hotel Reviews

Reviews

3.2
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

3.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel inmundo

Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Worst hotel!!

Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever. 1) the moment you open the door, theres a very bad and foul smell in the whole room 2) room and toilet was very dirty. We can find cockroaches in the toilet. 3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet. 4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly. 5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights. complained to expedia and they performed partial refund.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Budget hotel in historic centre

Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice friendly staff but old facilities, not very clean.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort