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Hanoi Phoenix Premium Hotel

Property class: 4

Photo gallery for Hanoi Phoenix Premium Hotel

A well-lit dining area with multiple tables, chairs, and a buffet setup.
A bathroom with a bathtub, toilet, sink, and a hairdryer mounted on the wall.
A group of people sitting on a brown leather couch in a room with a marble wall.
A hair dryer mounted on a wall with a power cord and a plug.
A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$90
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
25 - 27 Phu Doan str, Hang Trong, hoan kiem, Hanoi, hanoi, 000084
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

A hotel room with two wooden beds, a wardrobe, a mirror, and a nightstand.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Triple Room, City View

A hotel room with two beds, a wooden desk, a chair, a small table with bottles, and a window with curtains.

Triple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Panoramic Quadruple Room

A hotel room with two wooden beds, a desk, and a chair.

Panoramic Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Double Room

A neatly made bed with a heart-shaped towel and rose petals, a wooden headboard, and a view of buildings through a window.

Honeymoon Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Shared Dormitory, City View

A room with wooden flooring, a bed with a red bedspread, a wooden chair, a small table, and a vase with flowers.

Family Shared Dormitory, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds and 1 Queen Bed

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About the area

Hanoi

Hanoi Phoenix Premium Hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include spa services, tour/ticket assistance and luggage storage. Each morning free breakfast is served. .Within a 20-minute walk of this 4-property class Old Quarter hotel, attractions include Hanoi Old Town Night Market and Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hoa Lo Prison Museum - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬3 min walk
  • ‪Mỳ Phố - ‬2 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk

About this property

Hanoi Phoenix Premium Hotel

Free breakfast is served daily. WiFi is free in public spaces. Spa services, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hanoi Phoenix Premium Hotel.

This 4-star Hanoi hotel is smoke free.

  • 35 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Hanoi Phoenix Premium Hotel offers 35 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Televisions come with premium cable channels.

Bathrooms include slippers and bidets. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 19 private bathrooms
  • Bidet
  • Slippers

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

Is there a spa on site at Hanoi Phoenix Premium Hotel?

There's no onsite spa, but this property does offer spa services.

How much does it cost to stay at Hanoi Phoenix Premium Hotel?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at Hanoi Phoenix Premium Hotel on 21 Oct 2026 start from NZ$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hanoi Phoenix Premium Hotel serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hanoi Phoenix Premium Hotel?

No, Hanoi Phoenix Premium Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Hanoi Phoenix Premium Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Phoenix Premium Hotel?

No, pets are not allowed.

Hanoi Phoenix Premium Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a very good location the hotel staffs were very friendly and professional breakfast was very good love to be back thank you
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a very good location next to the Hoan Kiem lake lots of eateries and pub nearby shopping paradise the staffs are very friendly and polite and professional the breakfast is a good bonus for the morning tea coffee fruit and pho
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a few days in June 2026 and found it was well situated for anything that I needed and was maintained by very helpful staff. Breakfast was excellent and ambience was Hanoi. Loved the time there.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was amazing. They made sure my stay was pleasant and fulfilled any request. The hotel was centrally located which made getting around easy I will definitely stay here on my next trip to Hanoi.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Lady helped us navigate Hanoi surroundings in English. Location is centre for everything.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comida
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026