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Hanoi Prime Center Hotel & Spa

Property class: 2.5

Photo gallery for Hanoi Prime Center Hotel & Spa

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure.
A modern bathroom with a glass-enclosed shower, a white toilet, a sink with rose petals, and a mirror above the sink.
A reception area with a check-in counter, a waiting area with a sofa and chairs, and a decorative plant arrangement.
A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall.
A reception area with a computer desk, a water dispenser, and a sign indicating the location.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
36 hàng huong, Hanoi, 100000
  • Place, Hang Ma Street
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Train Street
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall.

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure.

Executive Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a potted plant.

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a computer, and a glass shower enclosure.

Deluxe Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Hanoi

Hanoi Prime Center Hotel & Spa places you in the centre of Hanoi, connected to the convention centre and within just a 15-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include in-room free WiFi and fireplaces. .A pampering day can include deep-tissue massages and hot stone massages. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Hoan Kiem hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Hang Ma Street - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

Restaurants

  • ‪Phở Gà Đặc Biệt - ‬1 min walk
  • ‪Phở Gia Truyền Bát Đàn - ‬3 min walk
  • ‪Phở Bò Khôi Hói 50C Hàng Vải - ‬1 min walk
  • ‪Bánh Cuốn Thanh Vân - ‬3 min walk
  • ‪Egg Coffee & More - ‬4 min walk

About this property

Hanoi Prime Center Hotel & Spa

Hanoi Prime Center Hotel & Spa offers its guests spa services, tour/ticket assistance, and a fireplace in the lobby. WiFi is free in public spaces. Hanoi Prime Center Hotel & Spa also features dry cleaning/laundry services and a lift. Parking is available for a fee.

This Hanoi hotel is smoke free.

  • 30 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site
Hanoi Prime Center Hotel & Spa offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a shower, slippers, bidets and hairdryers. Business-friendly amenities include desks, printers and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (VND 300,000 per day)
  • Valet parking on site (VND 300,000 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible shuttle
  • Doorbell and phone notification
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: VND 300000 per day
  • Valet parking fee: VND 300000 per day
  • Rollaway bed fee: VND 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hanoi Prime Center & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel
Hanoi Prime Center Hotel & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Prime Center Hotel & Spa?

Hanoi Prime Center Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Prime Center Hotel & Spa?

Yep, Hanoi Prime Center Hotel & Spa has a self car park for VND 300000 per day. A self car park is also available, for a fee.

Is there a spa on site at Hanoi Prime Center Hotel & Spa?

There's no onsite spa, but this property does offer services like hot stone massages.

Is there a free airport shuttle available at Hanoi Prime Center Hotel & Spa?

No, Hanoi Prime Center Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Hanoi Prime Center Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Prime Center Hotel & Spa?

No, only service animals are allowed.

Hanoi Prime Center Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Myrene

Liked: Cleanliness
this place was nice. the staff was extremely friendly and helpful. we were only there for a few hours.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Stella

Liked: Staff & service
Disliked: Amenities
The only good thing about this hotel Wes the staff. The hotel was not as described, it is in dire need of refurbishment.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend
Verified review

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff, super clean. Highly recommended.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
Stayed 9 nights in Nov 2023
Verified review

6/10 Okay

Simon

Not bad
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel!

The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Amenities
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey. We decided to walk around and find a hotel we could see the room and understand the location and checked out early. No exaust fan in the bathroom always wet and damp. I didn’t want to leave a review but Expedia keep sending me reminders. Sorry 😞
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Boutique Hotel experience

Im a Retired Australian Businessman and Ive lived many years in 7 countries. I guess I would qualify to make an open opinion on a hotel particularly in Vietnam. I stayed in over 30 hotels in Vietnam ranging from 2 to 4 stars over a 6 year visiting this wonderful country and the Vietnamese people. If anyone offers one negative word about this Boutique old style typical hotel in Vietnam. Its clean its comfortable location in Hanoi Centre is excellent the friendly staff and helpful assistance I experienced in my 5 days stay was truly special. All speak good English and can arrange anything tours or knowledge of the city. It was one of the best experiences I have ever had the pleasure of being part of. Its typical old style hotel which I prefer to a large modern hotel. They have great character Shower was great Tv etc very good
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Claudia Melina

Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Arnaud

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023