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Hanoi Solis Hotel

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with a full-service spa

Photo gallery for Hanoi Solis Hotel

Indoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar
Suite Balcony with City View
2 bars/lounges, swim-up bar, poolside bar
Reception hall

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
The current price is NZ$199
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
53 - 55 Hang Trong, Hoan Kiem, Hanoi, 000084
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double or Twin with Window No View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double or Twin with Window No View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Premium Double or Twin with Old Quarter View

Premium Double or Twin with Old Quarter View

Premium Double or Twin with Old Quarter View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Executive Balcony with City View

Executive Balcony with City View

Executive Balcony with City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View

Suite Balcony with City View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Solis Suite Balcony with City View

Solis Suite Balcony with City View | City view

Solis Suite Balcony with City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Premium bedding, pillow-top beds, minibar, in-room safe

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 48 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Hanoi

Hanoi Solis Hotel places you in the centre of Hanoi, connected to the convention centre and within a short 5-minute stroll of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing day at Vitalis Spa can include hot stone massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The theme restaurant, Solis Restaurant, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, gym, kids' club and steam room. 480 square feet (45 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 20 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Met Restaurant - ‬1 min walk
  • ‪Polite & Co - ‬2 min walk
  • ‪Solasta Restaurant & Bar - ‬1 min walk
  • ‪Sol Sky Bar - ‬1 min walk

About this property

Hanoi Solis Hotel

Luxury hotel connected to the convention centre in Hanoi with a full-service spa
Hanoi Solis Hotel offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 480 square feet (45 square metres) and includes conference space. A fitness centre, spa services, and a children's club are also featured at the luxury Hanoi Solis Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 68 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 480 sq ft of conference space
  • 45 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hanoi Solis Hotel offers 68 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, slippers, hairdryers and children's slippers. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vitalis Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 223 reviews
The price is NZ$225
includes taxes & fees
11 Jan - 12 Jan 2026
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 300,000 per day)
  • Uncovered parking on site (VND 300,000 per day)
  • Uncovered valet parking on site (VND 300,000 per day; includes in/out privileges)
  • Uncovered extended parking on site (VND 200,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Hosted evening meal available for a fee of VND 2,000,000; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Restaurant

Things to do

  • Children's club
  • Cooking classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's books
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 480 square feet of conference space
  • Coworking space

Outdoors

  • In a provincial park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 5 steps to reach entrance
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in hallways (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (80 centimetre wide door)
  • Low-height bed (46 centimetre high)
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Solis Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 2500000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 2000000
  • Christmas Day (25 December) Gala Dinner per adult: VND 2000000
  • Christmas Day (25 December) Gala Dinner per child: VND 1500000 (from 1 to 16 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: VND 300000 per day
  • Valet parking fee: VND 300000 per day (in/out privileges)
  • Uncovered extended parking fee: VND 200000 per day
  • Nearby parking fee: VND 300000 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: VND 2500000.0 per night
  • Hosted evening meal: VND 2000000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Hanoi Solis Hotel?

Yep, Hanoi Solis Hotel has an uncovered self car park for VND 300000 per day. A self car park is also available, for a fee. Uncovered extended parking costs VND 200000 per day.

How much does it cost to stay at Hanoi Solis Hotel?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Hanoi Solis Hotel on 18 Jan 2026 start from NZ$198.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hanoi Solis Hotel?

Yep, Vitalis Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hanoi Solis Hotel have a pool?

Hanoi Solis Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 8:00 PM.

What luxury perks are available at Hanoi Solis Hotel?

Hanoi Solis Hotel features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Hanoi Solis Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hanoi Solis Hotel.

Is Hanoi Solis Hotel family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Hanoi Solis Hotel is a hit with families.

Does Hanoi Solis Hotel serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hanoi Solis Hotel?

No, Hanoi Solis Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hanoi Solis Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hanoi Solis Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Solis Hotel?

No, pets and service animals are not allowed.

Hanoi Solis Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 66 out of 74 reviews
Rating 8 - Good. 7 out of 74 reviews
Rating 6 - Okay. 0 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Everyone from the bell hop to the front desk, to the bartender, to the supervisors, as well as the cleaners we saw around. They took care of every need. Accommodated every request we had! 10 out of 10 would recommend based on staff alone! Location is perfect for walking / shopping. The pool is average, the roof top bar has great atmosphere, but you do have to walk up stairs the final two flights, the elevator does not go to the top. Additionally the bathroom is down on level, so as we drink and need the bathroom, we were up and down the stairs several times. It was fine, just something to point out. Beds were comfy. Room was big enough. Everything was really nice. But honestly that staff is unbelievable! They made the whole stay fabulous!
Stayed 1 night in Dec 2025

8/10 Good

Pegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is managed by a young team with a lot of heart. They did their best to make our stay a pleasant and memorable one. I look forward to stay with them again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel had a recent change in management and as expected, not everythings were up to speed. The staffs were wonderful and handle these problems with graces, we end up with some very enjoyable stay at the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The staff in this hotel are excellent, so kind and friendly and will go out of their way to do anything to make you feel welcome. The location is perfect just a short stroll to the lake or anywhere in the old quarter. It's such a busy place but you fel away from all the hustle and bustle of the street. I would recommend this hotel to everyone and will stay here again on our next trip.
Stayed 3 nights in Nov 2025

10/10 Excellent

thuy, Anaheim

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful and courteous staff. Location is convenient to explore the old city area.
Stayed 6 nights in Nov 2025

10/10 Excellent

Herve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great upgraded suite , nice and courteous people always eager to help . On the bad note I would have appreciated to be informed prior that the pool was closed for the season , even though it was 28 C degrees outside
Stayed 4 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Ms Kaelyn was so helpful, as were other staff members! The breakfast was delicious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , convienent for walking to the many shops and eateries..definitely recommend to friends 👌
Stayed 9 nights in Oct 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were truly outstanding - so helpful and kind. They did everything they could to ensure we had a great stay and time in Vietnam - helping with activities and ensuring our comfort both inside and outside of the hotel. The location was great and right in the hustle and bustle of the old quarter, yet the rooms were quiet and a great get away.
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and clean rooms. The staff showed amazing hospitality and the friendliness and vibrancy of Hanoi and Vietnam. Thank you for an amazing stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Sy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at two different hotels in the Old Quarter, and I prefer this one. The hotel is located near Hoan Kiem Lake, making it very convenient for exploring the walking areas. Despite being in such a central location, I sleep well here and don't hear any traffic noise—which is especially important when staying in the Old Quarter. The breakfast is good. I particularly enjoy the sweet rice, fresh fruit, and Vietnamese yogurt, which isn't too sweet. They also serve pho, which is a nice touch.
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge, Miami

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were good luck enough to get an upgrade to a suite My partner didn’t get it and I understand he was disappointed with it; too small when carrying many suitcases But any way I ll come back
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
My girl friend has some diet issues but she said the food was the best so far in our trip though Vietnam
Stayed 1 night in Oct 2025

10/10 Excellent

Snown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in the heart of Hanoi! We stayed at Hanoi Solis Hotel for 4 nights and absolutely loved our experience. The location is perfect – just a short walk to Hoan Kiem Lake and the Old Quarter, yet still quiet enough to relax. The room was beautifully designed in an Art Deco style, very clean, and comfortable after a long day exploring the city. The staff were extremely friendly and helpful — they arranged our airport transfer smoothly, allowed us an early check-in after a long flight, and even kept our luggage safely while we travelled to Ha Long Bay. Breakfast was fresh and varied, and the rooftop bar offered a wonderful sunset view over Hanoi. Overall, this hotel exceeded our expectations. Highly recommended for anyone looking for modern comfort and warm hospitality right in the centre of Hanoi.
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell

Stayed 3 nights in Oct 2025

10/10 Excellent

Minesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to Hotel Solis after our great experiences in the past. On this occasion we stayed in the executive suite and my, it was lovely. As always the staff are truly amazing - friendly, courteous and professional. Special thanks on your occasion to Bella who facilitated a smooth and efficient check in after a tiring journey. The staff speak excellent English and intuitively know what you require. Set in the old quarter you are not far away from all the major must do sightseeing and also the hustle and bustle of city life. I'm an experienced traveller and I recommend to come here.
Stayed 1 night in Oct 2025

10/10 Excellent

Minesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three hotel is very well located in the heart of the old quarter. Train street, shopping etc are a 5 minute walk from here. The staff at the hotel are amazing- so friendly and helpful. Special thanks to Jenny (Queyn). The beds are comfortable and all very clean. Room has TV. You can leave your luggage here when heading out and exploring other areas and need to travel light safe in the knowledge your luggage will be looked after. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

CORY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Boutique vibes and super helpful staff! Clean, comfortable, close to everything. Again, can’t say more about the staff, they were very professional, helpful, and courteous! 100% recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Shui

Liked: Cleanliness, staff & service, amenities
The staff are the highlight of the hotel, very competent and eager to please. We were upgraded to a room with a window without our asking. The room was quiet with good individually-controlled AC, comfortable bedding and fast WiFi. Cable TV reception was spotty. The room and hotel are beautiful, with hardwood and mosaic tile flooring, granite countertops and wood furniture, but the new owners need to update certain things. The tub is raised from its platform and the glass wall surround was so short that we repeatedly flooded the bathroom floor and the space between the tub and wall. The pool deck had splintered wood which needs to be replaced. The staff were very apologetic when I brought up the bathroom issue and went out of their way to compensate me. Breakfast consisted of lots of food options (Asian, Western, made to order and buffet items), with coffee, tea, and juices. Overall , we enjoyed our stay and I am very confident that with minor updates, this hotel will be a great one.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay, one of the best experiences I had in my whole life. The service is what made it exceed all expectations. The staff knew us and before we even checked in put a bed for our daughter to sleep in. They put out fruit for us in the room as well. Every time we had a question, we would get an amazing treatment with everyone tryin to help us, set up a tour , watch our belongings. Best experience ever.
Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, breakfast. Exceeded my expectations!!!
Stayed 1 night in Oct 2025

10/10 Excellent

PATTABIRAMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nihalani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay in Hanoi The location of this hotel was fantastic, so close to everything central. Water Puppet Theatre is only just around the corner. Staff were exceptional. The girl at the reception was great with a lot of information and assistance when we requested it. Rooms were comfortable and clean, bedding was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We had a very good stay. The people working there are very friendly and helped us with planning our trip. The location is perfect for a visit to Hanoi.
Stayed 1 night in Oct 2025