Hanoi Splendid Premium Hotel

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with free breakfast

Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Creator video - submitted by Lizaveta Master
 Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits | City view
Nightclub
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
The current price is NZ$193
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Deluxe Double or Twin Internal Window

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Suite Balcony with City View

Highlights

Garden
Balcony or patio
Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(6 reviews)

Highlights

Garden
Balcony
Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Premium Double or Twin with Window

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Highlights

Garden
Furnished patio
Soundproofed
Private pool
Private outdoor hot tub
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Connecting Room

Highlights

Soundproofed
Private pool
Connecting rooms available
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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About the area

Hanoi

Hanoi Splendid Premium Hotel puts you in the heart of Hanoi, connected to the convention centre and within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this luxury hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .A pampering day can include hot stone massages and Thai massages along with detox wraps, body wraps and aromatherapy. Solis Sky Bar is the hotel's own rooftop bar. Enjoy the nightclub, 24-hour gym and Turkish bath/hammam as well as access to free bike hire. 431 square feet (40 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and theme park character encounters. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 15-minute walk of this 5-property class Old Quarter hotel, attractions include St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • The Old Quarter Gallery - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Ta Hien Street - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk

About this property

Hanoi Splendid Premium Hotel

Luxury hotel connected to the convention centre in Hanoi with free breakfast
As a guest of Hanoi Splendid Premium Hotel , you'll find an indoor pool, a 24-hour health club, complimentary bicycles, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Hanoi Splendid Premium Hotel . You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar by the pool
  • Dining venue
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in October 2024.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (VND 350,000 per day)
  • Secured, covered valet parking on site (VND 349,999 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Solis Lobby Bar
  • Solis Restaurant
  • Solis Sky Bar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Private wine tours
  • Shopping centre
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Handrails in hallways (127 centimetre high)
  • Hardwood flooring in room
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self-parking fee: VND 350000 per day
  • Valet parking fee: VND 349999 per day
  • Rollaway bed fee: VND 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 7:30 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

Is parking available at Hanoi Splendid Premium Hotel ?

Yep, Hanoi Splendid Premium Hotel has a secured covered self car park for VND 350000 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hanoi Splendid Premium Hotel ?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Hanoi Splendid Premium Hotel on 18 Dec 2025 start from NZ$193.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hanoi Splendid Premium Hotel ?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Hanoi Splendid Premium Hotel have a pool?

Hanoi Splendid Premium Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:30 AM to 7:30 AM.

What luxury perks are available at Hanoi Splendid Premium Hotel ?

Hanoi Splendid Premium Hotel features a nightclub, a Turkish bath and a 24-hour health club. All guestrooms come with private pools, hydromassage showerheads and 24-hour room service.

What makes Hanoi Splendid Premium Hotel a romantic place to stay?

Couples spa treatments and winery tours, as well as private pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hanoi Splendid Premium Hotel .

Is Hanoi Splendid Premium Hotel family-friendly?

You bet! With amenities such as theme park character encounters and free food shopping service, as well as highchairs and baby baths in the guestrooms, it's no surprise that Hanoi Splendid Premium Hotel is a hit with families.

Are there hot tubs in the rooms at Hanoi Splendid Premium Hotel ?

No, but there are private pools in the guestrooms.

Does Hanoi Splendid Premium Hotel serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hanoi Splendid Premium Hotel ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Splendid Premium Hotel ?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Hanoi Splendid Premium Hotel ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Splendid Premium Hotel ?

No, pets and service animals are not allowed.

Reviews

Hanoi Splendid Premium Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 191 out of 222 reviews
Rating 8 - Good. 20 out of 222 reviews
Rating 6 - Okay. 8 out of 222 reviews
Rating 4 - Poor. 3 out of 222 reviews
Rating 2 - Terrible. 0 out of 222 reviews

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was wonderful. Very friendly and helpful. I will always stay here when I am in Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

Vikas Chiluveru Rama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recommended and very friendly and nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

10/10 Excellent

Tamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

The hotel staff were absolutely helpful with everything I wanted that made my day comfortable. Experience in the hotel is very enjoyable and breakfast was incredible because they changed a lot of things for me due to my religion and this is why I will be back there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place in Hanoi

Rooms are clean. Friendly staff, feel like home. Good breakfast provided with bookings. The restaurant on the top floor has beautiful view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid Hotel!

Given a free upgrade to the best room in the hotel with amazing views of the fireworks. Friendly staff at check-in, including a young woman named Charlie (I think) and a young man from Thanh Hoa, both of whom were very accommodating. Well worth the upgrade fee, request room 1002 for one of the best views of Hanoi I've ever seen, and you can have a bath on the balcony!
Stayed 1 night in Sep 2025

10/10 Excellent

An

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service. amazing massage
Stayed 2 nights in Sep 2025

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A truly “Splendid” Experience

Stayed 1 night in this newly renovated hotel and the staff makes you feel like a million bucks wanting to return for another experience. We were greeted at check in by front office staff Rachael with a bright smile and warm reception. She was helpful and offered many suggestions as we were too early for checking in. We were soon guided by Rachel to the buffet breakfast which had an extensive spread of local and continental selection. Food was tasty especially the hard rolls which was a misnomer being soft and airy on the inside. We were then met by a most friendly and helpful restaurant staff Jessica who not only offered food choice but also sight seeing options for the rest of our the day in Hanoi. Was given our room early ,well before our official check in time after our sumptuous breakfast. The room was spacious and well laid out with enough space to put out our 3 check in bags n 2 haversacks. Room was squeaky clean and air conditioning worked very well to cool our room in the hot Hanoi weather. Our stay and shopping in this centrally located hotel of Old Hanoi Quaters was a good choice with shopping & food almost at your doorsteps Will definitely be back in this hotel if on our next trip into Hanoi. Thank you Splendid Premium Hotel and Staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Lakhbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel ideally located for access to the old quarter and lake. Very helpful staff made our stay comfortable and thoroughly enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay... great location with a wonderful breakfast and amazing staff members that make you feel welcomed. I would come back and highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nhân viên tuyệt vời. Đặc biệt là các bạn phục vụ trên tầng ăn sáng. C Hannah ở trên đó rất nhiệt tình, nhớ khách và chăm sóc em bé nhà mình. Lần nào quay lại lên đó ăn sáng cũng thấy rất thoải mái, đồ ăn nóng sốt, đa dạng.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

RaMon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. The staff are outstanding. My daughter loved the pool. We liked it so much that after our initial trip to Hanoi we rebooked here on our return leg. Rooms great! Pool great! Breakfast buffet awesome. Location great! A big thank you (and name check) to Rachel, Tony, Hoang and the guys on the bar (AKA Radish, Tomato and Potato) - you really made my 9 year old daughter smile. Plus everyone else who's name I didn't catch. See you all next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Bryan

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff were great. The rooms were spacious and more than adequate.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great area
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Splendid Premium Hotel. The location is unbeatable — just a short walk to Hoan Kiem Lake and Old Quarter attractions. The room was clean, cozy, and well-equipped. Staff were incredibly friendly and helpful, especially Ding and Anna at the front desk. Breakfast was varied and delicious, with both local and international options. The rooftop bar had a great view and relaxing vibe. Highly recommend this hotel for anyone looking for comfort, great service, and convenience in Hanoi. I’d definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria, Fort Mill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good. Ding is best thing at hotel. I like the food , room and sky bar. But need to change new Tv for Netflix
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Badiallo

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful, and friendly staff. Very convenient location and close to old town. Mrs Ann and Ding Dong were especially personable and nice. Definitely will stay again when I’m back at Hanoi. 10/10 recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel, amazing staff & guest services

We loved our stay. The rooms are great, the hotel is beautiful, their attached spa, Sylva Spa, is excellent, the location can't be beat, and the staff was amazing. Everyone was so welcoming and friendly, and they went above and beyond to help us make the most of our time in Hanoi. They also went far out of their way to help us with a personal situation when we were in a tight spot that had nothing to do with the hotel—they truly saved the day. We couldn't have navigated it without them. A+. 10/10. 5 stars. One of the best hotels and THE best hotel experience I've ever had across Asia, Europe, and the US.
Stayed 5 nights in Jul 2025

10/10 Excellent

Han San

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week, which is a bit long for Hanoi but we had a very pleasant stay here. Very clean, friendly staff and good breakfast options - one of the best we’ve experienced in Vietnam! Pool is small but convenient for days you want to stay out of the heat! Gorgeous roof top bar with views over the lake and the old quarter.
Stayed 7 nights in Jul 2025