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Hanoian Central Hotel & Spa

4.0 star property
Hotel with a full-service spa, a short walk to Hanoi Old Town Night Market

Photo gallery for Hanoian Central Hotel & Spa

Guests can enjoy a traditional hotel experience with a second-floor balcony overlooking the street.
Relax in a spacious room with a large bed, desk, and TV, surrounded by natural light and recessed lighting.
Enjoy the serene garden views from your balcony, featuring a table and chairs.
Relax in a serene outdoor space with a pergola, comfortable seating, and a table for dining or socializing.
Enjoy a serene view of lush greenery from the comfort of this stylish room, featuring a desk, chair, and modern lighting.

Popular amenities

  • Bar
  • Gym

Explore the area

Map
42B Hang Cot St, Old Quarter, Hoan Kiem, Hanoi
  • Dong Xuan Market
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | City view

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Triple Room, Balcony

Signature Triple Room, Balcony

Signature Triple Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Hanoian House

Hanoian House | Living room

Hanoian House

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Fridge
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

About the area

Hanoi

Hanoian Central Hotel & Spa places you in the centre of Hanoi, within just a 15-minute stroll of popular places like Hoan Kiem Lake and Hanoi Old Town Night Market. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .All 30 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, fireplaces and sitting areas. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches include rainfall showerheads, bathrobes and slippers. Additionally, coffee/tea makers, free newspapers and free bottled water are available. .A day of pampering at Vita Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. Business amenities include a meeting room and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of an area shuttle. .Attractions within a 15-minute walk of this 4-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Dong Xuan Market - 2 min walk - 0.2 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Bánh cuốn Phượng - 68 Hàng Cót - ‬1 min walk
  • ‪Zaynab Restaurant - ‬2 min walk
  • ‪Lạ Quán - ‬2 min walk
  • ‪Phở Lý Quốc Sư 27 Phùng Hưng - ‬2 min walk
  • ‪Bún Riêu Cô Hoàn - ‬2 min walk

About this property

Hanoian Central Hotel & Spa

Hotel with a full-service spa, a short walk to Hanoi Old Town Night Market
Hanoian Central Hotel & Spa offers its guests a full-service spa, a fitness centre, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Spa services, a library, and a terrace are also featured at the business-friendly Hanoian Central Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 30 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hanoian Central Hotel & Spa offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars. This individually decorated accommodation has separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Vita Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Vietnamese

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1000000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 520000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: VND 520000 (up to 18 years old)
  • Rollaway bed fee: VND 1000000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoian Hotel
Hanoian Central & Spa Hanoi
Hanoian Central Hotel & Spa Hotel
Hanoian Central Hotel & Spa Hanoi
Hanoian Central Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Hanoian Central Hotel & Spa?

Hanoian Central Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hanoian Central Hotel & Spa?

Yep, Vita Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Hanoian Central Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and fireplaces in the guestrooms, help set the scene for a romantic weekend at Hanoian Central Hotel & Spa.

Is Hanoian Central Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Hanoian Central Hotel & Spa is a hit with families.

Is there a free airport shuttle available at Hanoian Central Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hanoian Central Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hanoian Central Hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hanoian Central Hotel & Spa?

No, pets are not allowed.

Hanoian Central Hotel & Spa Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 651 out of 700 reviews
Rating 8 - Good. 40 out of 700 reviews
Rating 6 - Okay. 5 out of 700 reviews
Rating 4 - Poor. 3 out of 700 reviews
Rating 2 - Terrible. 1 out of 700 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here the staff were amazing. The location is perfect as you can walk around the city and things are close by. After a long flight and busy travel days, I booked an Aroma Therapy session at the hotel's spa and it was heavenly. The staff were professional, gentle and created a peaceful atmosphere that let me unwind. The wonderful staff were the final touch that made our hotel experience feel truly luxurious!
Stayed 1 night in Jun 2025

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed warmly, friendly conversation with staff. They remembered my name, chatted with me over breakfast and offered helpful tips for local shopping. Tiffany helped us arrange two tours and communicate with us via What'sApp during our stay. Really wonderful experience, location was great. We'll miss their kindness!
Stayed 1 night in Jun 2025

10/10 Excellent

Ke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before heading to Halong Bay and the hotel went above and beyond to support our journey. They offered us a complimentary takeaway lunch for the road and even surprised us with a short shoulder massage after check out. These thoughtful gestures really made us feel special. The breakfast buffet was incredible, with freshly made noodle dishes and lot of variety. It's the little things that turn a good stay into a great one
Stayed 1 night in Jun 2025

10/10 Excellent

Ke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our first evening, unsure where to go, we asked the receptionist for tips. Tiffany drew a custom walking route on our map and marked her favorite street food vendors. That simple gesture led us to the best banh mi of our trip and a beautiful lakeside walk. It's the kind of thoughtful local insight we'll always remember. Made our first night magical
Stayed 1 night in Jun 2025

10/10 Excellent

Ke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out during our stay wasn't just the location or the room, it was how effortlessly everything flowed. From cleaning to front desk, every staff member did their part with care and grace. There was no noise, no stress, just smooth quiet support throughout. It gave us the headspace to enjoy Hanoi city fully. That's real hospitality
Stayed 1 night in Jun 2025

10/10 Excellent

Fenno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoian Central Hotel was so beautifully decorated throughout in a very traditional style. The location is centered in old quarter so it is very convenient to move around the city. Breakfast was none of the highlights for me, food options were diverse and delicious! All the staff were warm and courteous during my stay, from prior interactions. Very helpful with restaurant recommendations and reservations. and activities booking. Also, shout out to Elsa, concierge, for helping us so much through the process. We will come back!
Stayed 1 night in May 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Hanoi for several nights and loved the minute of it. The hotel is right in the old quarter, making it super convenient to explore the city on foot. The room are spacious and cleaned daily with fresh towels, water and coffee provided. I also booked a tour to Nim Bin through the hotel and it was perfectly organized from pick up to drop off, everything went smoothly. The front desk arranged it within a minutes, and I didn't have to worry about anything, At night, the street outside the hotel comes alive with local food stalls. It's such a cook vibe grilled meat, sticky rice, and people gathering. A truly local experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel completely exceeded my expectations. Tucked away in a quiet corner of the old quarter, it offers a peaceful atmosphere while still being steps always form the hustle and bustle of Hanoi's charming chaos. The room was spotless, the bed super comfortable, and the bathroom functional. I especially loved the breakfast, the menu changed daily and included mix of Vietnamese favorites like pho and international options. Every morning was a treat. What really stood out, though, was the service. Everyone was warm, genuine, and willing to help with everything. Whether it was organizing a tour, giving food recommendations, or just offering a smile after a long day, they made me feel like more than a guest.
Stayed 1 night in Apr 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew was super helpful during our check in and check out process. He helped with luggage, got us welcome drinks and made sure we had everything we needed. He also gave us a quick walking route to train street and made excellent dinner suggestions. The hotel's location is ideal quiet at night but close to everything. The room was modern, the AC worked perfectly, and the bed was super soft. We felt so cared for during our stay. Thank you, Hanoian Central Hotel Team!
Stayed 1 night in Apr 2025

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a hotel with the perfect location in Hanoi,kook no further than Hanoian Central Hotel & Spa. Situated in the heart of the old quarter, it it's within walking distance to hoan kiem lake, the night market, local coffees, and historic landmarks. Yet despite the central location, the hotel offers a peaceful retreat from the city's hustle. The room was spacious and very clean, with lovely traditional touches modern comforts. We were even surprised with a welcome fruit plate such a sweet gesture! What made our stay even more special was the attentive service. Elsa and Antony were incredibly helpful to show us where to go, where to eat and even the souvenir shop nearby. Having such friendly and knowledgeable staff made all the difference. Thank you Elsa and Antony for your amazing hospitality. We loved every moment of our time here!
Stayed 1 night in Apr 2025

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the highlight of our stay was, without a doubt, the food. The breakfast buffet was absolutely amazing fresh, diverse, and delicious. We especially loved the pho, it was flavorful, authentic, and the perfect way to start the day. The fresh fruit, pastries, and juices were also excellent. Every morning felt like a mini feast. The dinning area was elegant yet cozy, and the staff was always attentive and friendly. In the reception, Antony stood out for his warm personality and outstanding service. He made sure we had everything we needed and always asked if there was anything special we'd like. He even recommend a few great restaurants nearby that we ended up loving. Overall, the experience added so much value to our stay. Great food, great service, and great hospitality. Thank you, Antony for such good care of us, your kindness truly made a difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hanoian Central Hotel & Spa was everything we hoped for and more, but what truly exceeded our experiences was the spa service. After days of walking through the busy streets of Hanoi, we decided to treat ourselves to a massage and it was easily one of the best spa experiences we've ever had. The massage therapists were professional and high skilled. We tried both hot stone and traditional Thai massages, both were fantastic and helped us unwind completely. It was the perfect way to escape the hustle and bustle of the city and reset our energy. The attention to detail was amazing, from the hot tea we received afterward to the peaceful music and aromatherapy during the session. We highly recommend booking a treatment if you're staying here, it's not just a spa, it's a full experience. We definitely be coming back!
Stayed 1 night in Apr 2025

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Sapa tour through the hotel, and it was the best decision ever! The itinerary was well-organized, with a knowledgeable guide who shared fascinating insights about the local culture. The hotel staff, Andrew made sure everything was arranged perfectly, from transportation to accommodation in Sapa. The trekking experience was unforgettable, with breathtaking views of the rice terraces and friendly interactions with the ethic minority groups. Upon returning to Hanoi, the hotel staff welcomed me back warmly and even offered a free foot massage at their spa. This level of care and attention to detail truly made my trip special. If you're planning a tour to Spa, Ha Long Bay, I highly recommend booking through the hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay, I was amazed by the warm hospitality of the hotel's restaurant staff. Every morning, they greeted me with a big smile. I wasn't expecting such high-quality food at a boutique hotel, but I was pleasantly surprised. The breakfast buffet was excellent, offering a mix of fresh fruits, pastries, and Vietnamese specialties. I particularly loved the Pho, one of the best I had in Hanoi. The chef also prepared an amazing bun cha, which was packed with flavors. Dinner at the restaurant was equally impressive. I tried their Tay Bac grilled chicken, and it was perfectly cooked. The ambiance was cozy, and the staff incredibly attentive, always ensuring I had everything I needed. Their service made me feel valued and well taken care of. This is a place where you truly feel at home!
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a relaxing stay in Hanoi, Hanoian Central Hotel & Spa is the place to be. The hotel itself cozy, with a warm and welcoming atmosphere. However, what truly stood out for me was their spa service. After a long day of sightseeing, I decided to try their befreshing package, and it was beyond amazing. The therapists was professional and paid great attention to detail, making sure I was comfortable throughout the session. The herbal oils they used smelled divine and helped me unwind completely. Aside from the spa, the hotel staff were exceptionally friendly and always willing to help. The location is also fantastic, within walking distance of many attractions. I highly recommend this hotel, especially if you're in need of some relaxation!
Stayed 1 night in Apr 2025

10/10 Excellent

Cassie

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel is perfect for Western travelers looking for the western conveniences. Clean, air conditioned rooms with hot water. The continental breakfast was amazing. The staff is also very friendly and helpful. You can leave your luggage there after you check out to explore the surrounding area. The area is very, very busy. Cars and motorbikes crowd the street as well as motorbikes crowding the sidewalk so you’re required to walk in the street much if the time. There really are no stop signs or traffic light systems and the crosswalks aren’t truly crosswalks. Just be aware and you really need to pay attention. Extremely noisy and the sidewalks streets are slightly dirty. However, I would not let this discourage you because the shops and people are amazing. Wear closed toed shoes and just come prepared for a lot of stimulation.
Stayed 1 night in Apr 2025

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. From the moment we arrived, we were impressed by the level of service and attention to detail. The spa experience was one of the highlights of our trip, after a busy day of exploring Hanoi, the aroma massage left us feeling completely relaxed and rejuvenated. The hotel’s restaurant also exceeded our expectations. We enjoyed a wonderful dinner there, with a mix of local and international dishes. Every meal was cooked to perfection, flavors were vibrant and fresh, and the presentation was impeccable. The staff made sure we had everything we needed and were always happy to offer suggestions from the menu. This hotel offers an unbeatable combination of great food, superb spa treatments, and excellent service. Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best surprises of our stay at Hanoian central hotel & spa was the complimentary welcome drink, a plate of Vietnamese green bean cakes, sweet ginger and green tea. Staff told me that called ban dau xanh, it was soft, slightly sweet, and absolutely delicious with a cup of hot tea. We loved them so much that we asked the hotel staff where we could buy some to bring home as souvenirs. Not only did they recommend a great local shop, but they even helped us purchase a few boxes. It was such a thoughtful touch! Aside from that, the hotel itself is beautiful and perfectly located in the Old Quarter. The rooms are comfortable, the breakfast is excellent, and the service is outstanding. Highly recommend this hotel to anyone visiting Hanoi.
Stayed 1 night in Apr 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoian Central Hotel & Spa is located right in the heart of the Old Quarter, making it super easy to explore Hanoi’s best attractions. Despite being in a lively area, my room was peaceful and quiet, ensuring a good night’s sleep. What really made my stay special was the staff. Every morning, they greeted me with a warm smile and asked about my plans for the day. In the evening, I ẹnoy the bar in the hotel’s restaurant and was pleasantly surprised. The bartenders were not only friendly but also clearly passionate about their work. They recommended a cocktail that perfectly blended local flavors, and it tasted amazing. Their care and attention to detail made my trip so much better The bellboy was also incredibly helpful. When I arrived, he quickly carried my luggage up to my room with a smile. It’s the little things that make a big difference. I will definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many hotels, but the service here was truly outstanding. One evening, I had an issue with my suitcase, my lock was stuck, and I couldn’t open it. The bellman noticed my struggle and immediately offered to help. Not only did he take my suitcase to a repair shop nearby, but he also waited there until it was fixed and brought it back to my room. I was so touched by his kindness and willingness to go the extra mile. The front desk team was also fantastic, helping me find the best places to buy quality silk scarves and Vietnamese coffee as gifts for my family. They even taught me a few Vietnamese phrases to use while shopping. This hotel isn’t just about a comfortable stay, it’s about making sure every guest has the best experience in Hanoi.
Stayed 1 night in Apr 2025

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay with Great Tour Services !

We had a fantastic stay at this boutique hotel! The staff were incredibly welcoming and attentive. Henry helped us book tours to Sapa and Ha Long Bay, and everything was perfectly arranged. The Sapa tour was amazing, with a well planned itinerary and a great local guide. The Ha Long Bay cruise was also top-notch, with stunning views and excellent service. After returning from our tours, we treated ourselves to the hotel’s spa, which was exactly what we needed. The therapists were professional, and the massages were incredibly relaxing. The hotel also offered happy hour deals for both the spa and the restaurant, making it the perfect way to unwind after long days of exploring. A truly hassle-free and enjoyable experience. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay and Well-Organized Halong Bay Tour

This hotel is truly a hidden gem in the heart of the city. The staff went out of their way to ensure we had a comfortable stay. Henry at the front desk was exceptional, he helped us plan our itinerary, book transportation, and even surprised us with a small gift for our anniversary. His attention to detail and kindness truly made our experience unforgettable. One of the things that stood out to me was the Halong Bay day tour I booked through the hotel. I had done some research online beforehand, and I’m so glad I decided to go with their recommendation. The entire trip was very well organized, from the smooth pick up process to the high quality service throughout the tour. The guide was friendly and patient even when I was running a few minutes late, he waited without any complaints. The boat was clean and beautiful, and the lunch provided was fresh and tasty. If you're looking for a boutique hotel with excellent service and well-arranged tours, this is definitely the place to stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The service was top-notch, and every staff member we met was kind and professional. Andrew provided outstanding service, making sure we had everything we needed. He helped us arrange transportation, recommended the best local eateries, and always greeted us with a smile. One thing I really appreciated was the hotel’s facilities. It has a spa, a restaurant, and a well-equipped gym, which was perfect for me as I like to work out while traveling. The gym was clean and had all the necessary equipment for a good session The restaurant was also fantastic! The food was flavorful, and if you love Vietnamese cuisine, you must try their Bun Cha, it’s absolutely delicious. Would highly recommend this hotel for anyone visiting Hanoi!
Stayed 1 night in Apr 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here total four nights, and everything about our experience was excellent. The receptionist was especially helpful, always making sure we had everything we needed and giving us great tips on exploring the city. The rooms were spacious and beautifully designed, with very comfortable beds and modern amenities. Breakfast each morning was also outstanding, with a great selection of local and Western options. You should try Pho here as well. It’s absolutely delicious! A small thing to note: the hotel is divided into two separate buildings, each with its own elevator. The staff kindly pointed this out, but I still managed to take the wrong elevator once! It’s not a major issue, but it’s something to be aware of when moving between floors. What truly sets this hotel apart is the level of service. Every staff member was warm and welcoming, making us feel like valued guests rather than just customers. Thank the entire team for making our stay so memorable. We will definitely return!
Stayed 1 night in Apr 2025