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Imperial Hotel & Spa

4.0 star property

Photo gallery for Imperial Hotel & Spa

Family Suite Room
Connecting Room City View | Exterior
Point of interest
Body treatments, hot stone massages, Swedish massages, body scrubs
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$105
includes taxes & fees
24 May - 25 May

Explore the area

View map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Suite Room

Family Suite Room

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Balcony Room

Suite Balcony Room

Suite Balcony Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Room City View

View from room

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

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About the area

Hanoi

A pampering day can include hot stone massages and Swedish massages along with body scrubs, body treatments and mani/pedis. Other amenities include a nightclub, free Wi-Fi in public areas and a free manager's reception. There's also the convenience of an airport shuttle.

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km

Restaurants

  • ‪Met Restaurant - ‬4 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪GC Bar - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk

About this property

Imperial Hotel & Spa

There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. The hotel can provide concierge services, limo/town car service, and wedding services.

Smoking is allowed in designated areas at this 4-star hotel.

  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
This individually decorated and furnished accommodation includes desks. LCD televisions come with satellite channels. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Additionally, rooms include air conditioning and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, body scrubs and body treatments.

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  • Breakfast included
  • Spa
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14 May - 15 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 7 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability

Early check-in is available for a fee

Check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Imperial

Hanoi Imperial Hotel

Hotel Hanoi Imperial

Hotel Imperial Hanoi

Imperial Hanoi

Imperial Hanoi Hotel

Imperial Hotel Hanoi

Imperial Hotel Spa

Imperial Hotel & Spa Hotel

Imperial Hotel & Spa Hanoi

Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

There's no onsite spa, but this property does offer services like body scrubs and body treatments, as well as hot stone massages.

How much does it cost to stay at Imperial Hotel & Spa?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Imperial Hotel & Spa on 24 May 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

No, but there are deep-soaking baths in the guestrooms.

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

No, pets are not allowed.

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 270 out of 356 reviews
Rating 8 - Good. 61 out of 356 reviews
Rating 6 - Okay. 17 out of 356 reviews
Rating 4 - Poor. 4 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucian

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Stayed 10 nights in Feb 2026

10/10 Excellent

Don

Stayed 2 nights in Feb 2026

10/10 Excellent

Russell, Auburn

We really enjoyed our stay here. The room was excellent.. great price
Stayed 1 night in Jan 2026

10/10 Excellent

Crizaldy, san ramon

Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
Stayed 1 night in Dec 2025

10/10 Excellent

Arminda, Metro Manila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Chuck, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chuck, Honolulu

Liked: Cleanliness, property conditions & facilities
The staff was outstanding. Friendly and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Stayed 3 nights in Nov 2025

8/10 Good

Kamal, Hoboken

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher, irvine

Liked: Cleanliness, property conditions & facilities
Great staff!
Stayed 9 nights in Oct 2025

8/10 Good

Thoa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Situated in the back of a street so you can have a restful night, but still be close to all the attractions within walking distance. Staff are friendly. Free breakfast was a plus and good food. Hotel is a little dated but well-kept. Would stay here again
Stayed 3 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Stayed 2 nights in Apr 2025

8/10 Good

Pierre, Caguas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Stayed 3 nights in Apr 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2025

10/10 Excellent

JENNIFER-HANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and close to everything
Stayed 2 nights in Apr 2025

6/10 Okay

Udawattage Dinesh Chaminda, Singapore

Business traveller
Liked: Cleanliness, staff & service
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kyung Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Old Quarter

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and decent location in old quarter

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
Stayed 1 night in Feb 2025

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
Stayed 3 nights in Feb 2025