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JM Marvel Hotel & Spa

Property class: 4

Photo gallery for JM Marvel Hotel & Spa

A grand staircase with black railings leading to a hotel entrance.
A hotel entrance with a wrought iron gate, a chandelier, and a sign reading "JM Marvel Hotel & Spa".
A hotel entrance with a black iron gate, a potted plant, and a chandelier.
The entrance to JM Marvel Hotel & Spa, featuring a grand entrance with steps, a chandelier, and potted plants.
A rooftop bar with a circular seating area, surrounded by palm trees and city views.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
16 Hang Da Street, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Cozy Double Room

A bedroom with a large bed, a bedside table, a chair, a mirror, and a window.

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A bedroom with a large bed, a bedside table, a dresser, and a vanity with a mirror.

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

A hotel room with a large bed, a desk with a chair, a vanity, and a mirror.

Family Cozy Room

9.4 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

A modern hotel room with a large bed, a sofa, a nightstand, a lamp, and a view of the city through the window.

Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Marvel Balcony

A hotel room with a bed, a small table with a bottle and flowers, a balcony with a palm tree, and a city view at dusk.

Marvel Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with two beds, a sofa, and a small table.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Honeymoon Suite

A hotel room with a large bed, a sofa, a nightstand with a lamp, and a view of the city through the window.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Marvel Balcony

A bedroom with a four-poster bed, a sofa, a small table, and a view of the outdoors.

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

A bedroom with a large bed, a desk, and a chair.

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Hanoi

JM Marvel Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and facials. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and within 30 minutes you'll find Hanoi Opera House.

What's nearby

  • Hang Gai Street - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Mỳ Phố - ‬3 min walk
  • ‪Coffee 26 - ‬1 min walk
  • ‪Phở bò Hàng Da - ‬1 min walk
  • ‪Cloud Sky Bar - ‬1 min walk

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 01 building
  • 45 guestrooms or units
  • 10 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

MastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at JM Marvel Hotel & Spa?

Yep, there is an onsite spa at JM Marvel Hotel & Spa. You'll enjoy heaps of services like facials and body treatments.

Does JM Marvel Hotel & Spa serve breakfast?

Yep, our visitors adore the free buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at JM Marvel Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at JM Marvel Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JM Marvel Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JM Marvel Hotel & Spa?

No, pets are not allowed.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 779 out of 903 reviews
Rating 8 - Good. 89 out of 903 reviews
Rating 6 - Okay. 26 out of 903 reviews
Rating 4 - Poor. 4 out of 903 reviews
Rating 2 - Terrible. 5 out of 903 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was incredibly helpful for planning and booking activities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Vaniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were attentive and the room did what it needed to do. Was a good experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a very good location. Buffet breakfast was good and very not crowded. Had dinner at the hotel resturant and it was delicious. Best thing about the hotel is the staff, very helpful and polite. Special thanks to Trang Nguyen for helping us and arranging a private car to Nihn Binh.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Neesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is excellent!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lo Yi

Very friendly and helpful staff, very convenient location. Good rooftop bar with nice cocktails!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding from start to finish - everything about the hotel was faultless and such value for money. Its boutique nature gives way more attention than a huge expensive Intercontinental Hotel or similar could give. Surprised me just how great a smaller hotel is - when I return, I will book again. The restaurant and rooftop bar are fantastic BTW in fact, the restaurant food was better than the one Michelin star Tam Vi in Hanoi!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff helped us with everything we needed including travel and tours, and helping get us medicine for upset digestion. The spa was wonderful and so was the rooftop bar
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle Lois

Liked: Cleanliness, staff & service, amenities
Really great and thoughtful service. Rooms are neat too and the hotel location is quite convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant classic hotel in downtown Hanoi. Friendly staff available at all hours. Very nice breakfast and super friendly staff. Highly recommended!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Leni-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk personal. Outstanding staff.
Great staff and a nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ylva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. First time in a hotel room without window but allover a great trip and experience. Nice and gentle staff that help you with everything.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean room, incredibly helpful and kind staff, good breakfast with a variety of different foods.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Madison

Liked: Cleanliness
Staff was great especially Jayce! Great location too.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

James E

Liked: Cleanliness, staff & service, amenities
We absolutely love the staff here!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, good breakfast selection, good location, would definitely return here in the near future
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
The staff were wonderful! The accommodations excellent!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. We loved all aspects of the hotel from location, breakfast, and the amazing service we got from the staff. We will be back 10/10 Special thank you to Trang Nguyen 🙏
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel. The staff is amazing going above and beyond surprising us with birthday gift and decoration. Very attentive and kind. Room is very comfortable and clean. Delicious breakfast with good variety and fresh food every day. I would stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel experience. All of the staff were attentive and kind, providing us with personalized recommendations and catering to all of our needs promptly and politely. Highly recommend to stay here!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Soo Ja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Nenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ,very near to all shopping places!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. We enjoyed the rooftop bar and the friendly service from all of the staff, especially Trang Nguyen. And the breakfast was delicious. We would stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room and bathroom were clean and the shower pressure was great! It was nice to come back to a comfortable bed after a long day of outings. The hotel is located in the heart of old quarter and everything is within walking distance. The hotel spa offers a “head spa” which includes a head massage and hair wash , and was nothing like I had experienced before. We were also picked up from the airport for around $25. Thank you JM Marvel for your hospitality!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Staff are all great and accommodating. The location is walking distance to restaurants, attractions and nightlife. Highly recommend this place.
Stayed 4 nights in Nov 2025