JM Marvel Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa and free breakfast
VIP Access

Photo gallery for JM Marvel Hotel & Spa

Front of property
Free daily buffet breakfast
Exterior
Bar (on property)
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
16 Hàng Da Street, Hoan Kiem, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Marvel Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Cozy Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Cozy Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Deluxe Cozy Double Room

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Honeymoon Marvel Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bathrobes
Electric kettle
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Hanoi

JM Marvel Hotel & Spa puts you in the heart of Hanoi, within just a 10-minute stroll of popular attractions like Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free buffet breakfast. .A day of pampering can include massages and facials. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and within 30 minutes you'll find Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Mỳ Phố - ‬3 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬3 min walk
  • ‪Maazi Restaurant - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Miến Lươn Đông Thịnh - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Art Deco hotel with full-service spa and free breakfast
JM Marvel Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at JM Marvel Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 01 building
  • 45 guestrooms or units
  • 10 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at JM Marvel Hotel & Spa?

Yep, there is an onsite spa at JM Marvel Hotel & Spa. You'll enjoy heaps of services like facials and body treatments.

Does JM Marvel Hotel & Spa serve breakfast?

Yep, our visitors adore the free buffet breakfast here! Available daily from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at JM Marvel Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at JM Marvel Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at JM Marvel Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JM Marvel Hotel & Spa?

No, pets are not allowed.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 670 out of 781 reviews
Rating 8 - Good. 80 out of 781 reviews
Rating 6 - Okay. 22 out of 781 reviews
Rating 4 - Poor. 4 out of 781 reviews
Rating 2 - Terrible. 5 out of 781 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 3 nights in May 2025

10/10 Excellent

Gyalpo

Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating to all our needs. Location is perfect and within walking distance to most areas that are highly recommended to see in Hanoi. Rooms are very cozy and comfortable. Would highly recommend this hotel to anyone.
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful. Very clean, buffet breakfast exceptional.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. The staff were incredibly friendly and helpful, going above-and-beyond to make our stay comfortable. There was construction happening in the building next door and they responded immediately to address the noise and offer us complimentary spa treatments and the spa is magnificent! The room was beautiful and comfortable. The rooftop bar was a great place for afternoon drinks. Breakfast was included and offered everything. Overall, I’d highly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely french inspired hotel near the famous Train Street. Service was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located, great service. Room on the smaller side but had everything we needed. Great option if you are staying in Hanoi.
Stayed 4 nights in Apr 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service in a convenient location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after an overnight trip to Ha Long Bay. It's well located, within walking distance of quite a few places. Rooms are well appointed, and staff are friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after a trip to Ha Long Bay. Both stays were excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at JM Marvel was wonderful. Always checking in to make sure my family was good. They provided great recommendation on food and services near the hotel. They also went above and beyond by noticing my mom upcoming birthday and decorated her room with balloons and happy birthday sign. The entire staff was delightful and thoughtful. From the front desk manager Jayce to the cleaning crew that decorated my mom’s room to the kitchen staff. I highly highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful and well located boutique hotel in Old Quarter of Hanoi. The staff were amazing from check in to check out! JM Marvel was our “home base” and we returned 3 times to our Hanoi home. Ny was our main point of contact and he pampered us and we were very well treated by the entire staff, but Ny was exceptional! Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Abhishek

Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. They dedicate a staff member who checks on you throughout the day. She is a personal concierge. Amazing!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming, kind and helpful, they really provided outstanding service. We needed to leave early one morning for a guided tour, and they arranged for the restaurant to be available for us before official opening, so we could pack up some breakfast items to go. Location is also great, close enough to all the excitement in the Old Quarter and train street, tons of cafes, restaurants, street food stalls and stores within walking distance. Highly recommend and would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to Train Street, shops, a pharmacy and convenience store. The restaurant and bar on site had great drinks and food. Staff was friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff were particularly courteous and kind, the concierge was fantastic. Highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice Hotel

This hotel is in a great location and the staff was extremely helpful. I really liked the look and style of the hotel. The breakfast wasn't the best I had on my 3 week vacation and one reason I didn't give the hotel 5 stars. Also, someone was moving furniture gor hours my last night there, which was really annoying as I was trying to rest. Overall, it's a nice hotel that I would definitely consider staying again.
Stayed 3 nights in Mar 2025

6/10 Okay

Terry

Disliked: Amenities
Breakfast was poor. No window. I should have been told when i made the reservation. The welcome on arrival was good. Food at CM was better.
Stayed 3 nights in Mar 2025