"The location is fantastic, but we did have a room on the first floor overlooking the nearby intersection and therefore night noise is an issue if you ... " More
The restaurant, L'Heritage, serves international cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to bike rentals. 431 square feet (40 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of airport pick-up service.
Within a 15-minute walk of this 4-star Old Quarter hotel, attractions include Hoan Kiem Lake and O Quan Chuong.
23 Apr. 2019 by Van Anh
Dear Sir/Madam Thank you very much for choosing L’Heritage Hanoi as your "Home away from home" and for your great review, especially your nice comments about our Team members. We are delighted to know that you really enjoyed your stay with us. Your positive comments will be shared with the whole team to further support our aim to deliver exceptional service and to create treasured memories for our valued guests. Once again, our most sincere thanks you for your feedback. We wish to see you again in L’Heritage Hotel soon. Warm regards Van Anh Sales team
16 Jan. 2019 by Minh Thu
Dear Valued Guest Thank you so much for your wonderful feedback! We are so glad to learn that you enjoyed our excellent service at our hotel. We are truly happy that with the service from of the heart of our staffs, you were able to enjoy the service. Rest assured that will be shared with them to motivate everyone in continuing the service expected from them. We are looking forward to welcome you back in the near future. With my best regards, Sale Team
25 Jul. 2018 by Trang Nghiem
Dear Valued Guest, On behalf of L' Heritage Hotel Group, thank you so much for choosing us to become your stay in Hanoi We very much appreciate your time taken to review us regarding your recent stay at our hotel. We are delighted to read that you have mostly enjoy your entire stay with us. I will not miss this chance in sharing your comments with our whole team as a great encouragement especially Mr.Lee - customer service officer and Mr.Martin -hotel manager at Luxury Old Quarter Hotel Thank you again for your supports and we look forward to welcoming you back our hotel group in the near future. Best regards, Trang Nghiem
4 Dec. 2017 by Cuong
Dear Becky,\ I would like to send our gratefulness for your choosing our hotel and your genuine review. It is indeed a true pleasure to make you have an enjoyable time with us. We will continue to strive to improve our services in order to meet and exceed the expectations of our guests. We hopefully look forward to your next stay at our hotel to see how our services become better. Best regards
13 Jul. 2016 by Cuong
Dear Merika, Thank you so much for taking time to share your comments about your recent stay at Hanoi Lheritage Hotel. It was such an honor to serve you at our hotel and we do hope to welcome you back in the near future. Wishing you and your family a lot of health, happiness and success. Your sincerely,
L'Heritage Hotel offers its guests a 24-hour health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly L'Heritage Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. This 4-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
L'Heritage Hotel offers 55 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
L'Heritage - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
L'Heritage Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.