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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

5.0 star property

Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch and dinner
Creator video - submitted by Lizaveta Master
Exterior
Lobby
Serves breakfast, lunch and dinner

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$142
includes taxes & fees
10 June - 11 June

Explore the area

View map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double or Twin

Junior Double or Twin

Junior Double or Twin

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room

Minibar, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Balcony Room

Executive Balcony Room

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lucien Signature

Minibar, in-room safe, desk, laptop workspace

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Connecting Room

Suite Connecting Room | Property amenity

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Lucien Privilege

Minibar, in-room safe, desk, laptop workspace

Lucien Privilege

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP. You'll be within steps of Thang Long Water Puppet Theatre and within a short 5-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at The Huc Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Sunset Lake View, serves vegetarian cuisine and is open for lunch and dinner. Rooftop is the hotel's own rooftop bar, serving drinks along with breakfast and lunch. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Old Quarter hotel include Quan Chuong Gate and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 2 min walk - 0.2 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Cho Ca Phe - ‬1 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk
  • ‪Peachy Craft Beer & Coffee - ‬1 min walk
  • ‪Phở Trộn Hàng Bè - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers 50 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 679 reviews
The price is NZ$127
includes taxes & fees
10 June - 11 June
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 270000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

What is the cancellation policy at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of 8 Jun 2026, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on 10 Jun 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yep, The Huc Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a pool?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP has a seasonal outdoor pool. The pool is open from January to December.

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's dinnerware in the guestrooms, it's no surprise that LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is a hit with families.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP serve breakfast?

You bet, travelers highly rate the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, pets are not allowed.

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 440 reviews
Rating 8 - Good. 63 out of 440 reviews
Rating 6 - Okay. 20 out of 440 reviews
Rating 4 - Poor. 5 out of 440 reviews
Rating 2 - Terrible. 1 out of 440 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Great location and excellent & friendly service from all of the hotel staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Wonderful staff, room was perfect, comfy bed and very powerful shower. In a very central location with everything within a 5 minute walk. Highly recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very professional, friendly and helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Excellent location! The staff’s are friendly and helpful, and the breakfast has a lot of selection and taste fantastic! I recommend to everyone who wants a decent place to stay in Hanoi!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our stay. The staff were so warm and welcoming and kind throughout our stay. The room was spotlessly clean and comfortable. The breakfast buffet offering was excellent and had a large choice. We would happily come back here.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay, very friendly and helpful, highly recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and the staff are amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

JIEUN

Liked: Staff & service, amenities
Very warm and kind staffs make my trip comfortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Amenities, property conditions & facilities
Good service great roof top views, really good location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities
Very good location and rooftop bar
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great location … walkable to major tourist attraction and the weekend night market… room is clean and staff are super friendly and helpful. Shout out to Teddy who is professional that makes our stay pleasant.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities
Clean, very comfortable beds!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andree

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay and highly recommend this hotel. The location was perfect. The breakfast was delicious. All the staff were so helpful at the time. Many thanks to Geoffrey (general manager), Anna on reception and Bin and the other bell boys. We were very well looked after.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nayda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff & service Only issue was noise due to construction
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Lucien Hanoi Lakeside was good as it was close to the lake but also close to many shops and eating spots. Even more important, the staff at the Lucien Hanoi Lakeside were terrific. Grace the sales manager, and Anna at the front desk were both very helpful and gracious. The daily breakfast was very good, offering such a good variety of options with lots of vegetarian options was great. And their staff, especially Hueng, was terrific. We had a really nice stay at the hotel and would return again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The service from the staff were great.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
A very lovely hotel with a large rooftop jacuzzi, bar, and comfortable seating to take in a sunset and watch the city come alive with lights. The hotel’s restaurant affords diners with a glassed-in city view as well. The varied menu is well thought out and the complementary breakfast is varied and fresh. It would be an understatement to say the hotel personnel go above and beyond to make travellers happy. (The staff gathering for a group send off as we left was truly touching.) The hotel is a rare find anywhere and offers a refined and relaxing venue to seek refuge from Hanoi’s lively street life. Highly, highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025