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La Sinfonia Citadel hotel and Spa

Property class: 4

Photo gallery for La Sinfonia Citadel hotel and Spa

The entrance of Sinfonía Citadel Hotel & Spa with palm trees and a chandelier.
Property video
A rooftop bar with a city view, outdoor seating, and a patterned floor.
A spiral staircase with ornate metal railings and a checkered floor pattern.
A rooftop bar with outdoor seating and a view of the city skyline at dusk.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$168
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi
  • Place, Train Street
    ‪1 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite City View

A hotel room with a large bed, a TV, a chair, and a small table.

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Double/Twin Room (Internal window)

A hotel room with a large bed, a small table, a chair, and a view of greenery outside.

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for La Sinfonnía Suite

A spacious hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps and a large window with blinds.

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double/Twin Room (Internal window)

A hotel room with a large bed, bedside tables, a wardrobe, and a television.

Deluxe Double/Twin Room (Internal window)

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Terrace Suite City View

A hotel room with a large bed, a small table with a bottle and glasses, and a view of the outside through a glass door.

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About the area

Hanoi

La Sinfonia Citadel hotel and Spa places you in the centre of Hanoi, within just a 15-minute stroll of Hoa Lo Prison Museum and Temple of Literature. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include hot stone massages along with access to the sauna. The restaurant, Chestnet Restaurant, serves Fusion cuisine and is open for breakfast, lunch and dinner. Deli Sky Bar is the hotel's own rooftop bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Cua Nam hotel include St. Joseph's Cathedral of Hanoi and Vietnam Women's Museum.

What's nearby

  • Train Street - 1 min walk - 0.1 km
  • Temple of Literature - 8 min walk - 0.7 km
  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪Bánh mì Trâm - ‬1 min walk
  • ‪Reng Reng Café - ‬4 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Ray Quán - ‬2 min walk
  • ‪Quán Béo - ‬5 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly La Sinfonia Citadel hotel and Spa. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 28 guestrooms or units
  • 9 levels
  • Conference rooms
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
La Sinfonia Citadel hotel and Spa offers 28 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Sinfonia Citadel hotel and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 265000 for adults and from VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at La Sinfonia Citadel hotel and Spa?

La Sinfonia Citadel hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on 21 Oct 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at La Sinfonia Citadel hotel and Spa?

Yep, there is an onsite spa at La Sinfonia Citadel hotel and Spa. You'll enjoy services like hot stone massages.

Is La Sinfonia Citadel hotel and Spa family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that La Sinfonia Citadel hotel and Spa is a hit with families.

Does La Sinfonia Citadel hotel and Spa serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at La Sinfonia Citadel hotel and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at La Sinfonia Citadel hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at La Sinfonia Citadel hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at La Sinfonia Citadel hotel and Spa?

There isn't one on site, but King's Island Golf Resort is a short 16-minute walk away.

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 256 out of 301 reviews
Rating 8 - Good. 41 out of 301 reviews
Rating 6 - Okay. 3 out of 301 reviews
Rating 4 - Poor. 0 out of 301 reviews
Rating 2 - Terrible. 1 out of 301 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa treatment was excellent and hotel staff amazing and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cozy and beautiful decoration, Location is about 15min from Old Quarter but many restaurants nearby, Breakfast is good. Nice stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and close to the train station
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and attentive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent. It is located downtown in the old quarter, and the "Train Street" is just nearby. The staff is kind and professional, and the spa is great. I had a great experience there. Highly recommended in Hanoi!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that I didn't like while dtaying there. Thank you so much for everything!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best hotel in Hanoi Vietnam
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here if you are only looking to book a short stay. The rooms were a decent size but the room we had didn't have any windows. However the rooftop bar was very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Thank you.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff is very friendly The room is very nice and clean price and quality is very good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The skybar was amazing!
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We enjoyed our stay in Hanoi.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice hotel and service
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great, especially the staff!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's a quaint boutique in a quiet corner.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023