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Aparthotel

Lancaster Hanoi Service Apartment

Property class: 4.5

Photo gallery for Lancaster Hanoi Service Apartment

A modern hotel lobby with a stone wall, a sign for a gym and spa, and a red fire extinguisher.
A restaurant with wooden tables and chairs, hanging wicker lamps, and a bamboo wall.
A hotel with a modern facade, a covered entrance, and signage for 'Saint-Honoré' and 'Lancaster'.
A modern indoor pool with clear views of the city, large windows, and comfortable seating areas.
A modern rooftop lounge with wicker furniture, a round table, and large windows offering a city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$165
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
20 Nui Truc Street, Giang Vo Ward, Ba Dinh District, Hanoi, 10000
  • Place, Van Phuc Diplomatic Corps
    ‪3 min walk‬
  • Place, Embassy of Japan
    ‪12 min walk‬
  • Place, Lotte Center Hanoi
    ‪15 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 3 Bedrooms

  • Lake view
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 4 Bedrooms, City View

Deluxe Apartment, 4 Bedrooms, City View

Deluxe Apartment, 4 Bedrooms, City View

  • City view
  • 180 sq m
  • 4 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Apartment, City View

Luxury Apartment, City View

Luxury Apartment, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Hanoi

A luxury stay in Hanoi awaits you at Lancaster Hanoi Service Apartment. Within just a 10-minute stroll, you'll find Van Phuc Diplomatic Corps and Embassy of Brunei Darussalam. Highlights at this aparthotel include a restaurant, an indoor swimming pool and in-room kitchenettes. .Each apartment is individually decorated and features an LCD TV with cable channels, along with a washing machine, free WiFi and a rice cooker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. Free bottled water, a safe and a hairdryer are also available. .A day of pampering can include massages and mani/pedis. Enjoy the gym and sauna as well as access to a playground. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Local cuisine breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Ba Dinh aparthotel include Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Van Phuc Diplomatic Corps - 3 min walk - 0.3 km
  • Embassy of Brunei Darussalam - 5 min walk - 0.5 km
  • Embassy of Japan - 12 min walk - 1.0 km
  • US Embassy - 15 min walk - 1.3 km
  • Lotte Center Hanoi - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • ‪Café Cây Bàng Đổ - ‬4 min walk
  • ‪Food Center - ‬5 min walk
  • ‪Quán Nem - ‬7 min walk
  • ‪Cộng Càphê Trần Huy Liệu - ‬4 min walk
  • ‪Quán ốc cay SVLC - ‬5 min walk

About this property

Lancaster Hanoi Service Apartment

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Lancaster Hanoi Service Apartment offers its guests an indoor pool, a sauna, and a fitness centre. The luxury Lancaster Hanoi Service Apartment also features a library, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

  • 27 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Library
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Lancaster Hanoi Service Apartment offers 27 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Kitchen
  • Washing machine
  • Dryer
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The price is NZ$149
includes taxes & fees
28 Aug - 29 Aug
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Property amenities

Pool/Spa

  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Spices
  • Tea bags/instant coffee

Dining

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: VND 188,000 for adults and VND 188,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch LCD TV with cable channels
  • Library

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 188000 for adults and from VND 188000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property is also known as

Lancaster Hanoi Service Hanoi
Lancaster Hanoi Service Apartment Hanoi
Lancaster Hanoi Service Apartment Aparthotel
Lancaster Hanoi Service Apartment Aparthotel Hanoi

Frequently asked questions

Is parking available at Lancaster Hanoi Service Apartment?

Yep, Lancaster Hanoi Service Apartment has a free self car park.

How much does it cost to stay at Lancaster Hanoi Service Apartment?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Lancaster Hanoi Service Apartment on 21 Aug 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lancaster Hanoi Service Apartment have a pool?

Lancaster Hanoi Service Apartment has an indoor pool.

Does Lancaster Hanoi Service Apartment serve breakfast?

Yep, local cuisine brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Lancaster Hanoi Service Apartment?

No, Lancaster Hanoi Service Apartment does not offer an airport shuttle service.

Is there a bar or restaurant at Lancaster Hanoi Service Apartment?

Yep, you can grab a meal at Lancaster Hanoi Service Apartment's onsite restaurant.

What time are check-in & check-out at Lancaster Hanoi Service Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Lancaster Hanoi Service Apartment?

No, pets are not allowed.

Lancaster Hanoi Service Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay for long term! Would recommend
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

Mushegh

Liked: Cleanliness, property conditions & facilities, communication
The staff was great, very flexible, kind.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities, communication
Safe, clean, easy access and good location for Grab pick up and drop offs. Staff are very attentive and looked after us well.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

LIBERTY

Liked: Cleanliness, room comfort

Vey good

The places is nice and spacious and clean.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Luciano

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The apartment was massive and comfortable but the building facilities like the pool are below average. Location is ok but hard to walk around and limited for a tourist.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Danielle

Liked: Amenities
Disliked: Property conditions & facilities
Stayed at the Lancaster for 4 nights. There was construction outside which was made it very noisy, the power cut and there was no communication until we contacted reception. The water was also leaking out from the shower. Although, overall it is a very spacious hotel with A LOT of cupboards and amenities.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hôtel très spacieux, accès gratuit à une piscine incroyable. Quartier très vivant avec beaucoup de restaurant à proximité. Propre mais certains aspects mérite un rafraîchissement.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

YUNMI

Liked: Cleanliness, room comfort
Disliked: Communication
수영장이용때문에 방문하였음. 방문 하루전에 온수풀인지 확인하였고 체크인 후에 수영장 층수를 문의하는 전화통화에도 이용가능하다했음. 막상 수영장에 갔을 때에는 관리시간이라 아용하지못한다고하였음. 리셉션 확인하였다하니 이용하라하는데 너무 추웠고 온수는 나오지않는다고함. 실내 수영장임에도 너무 추웠고 수영장이용하러간 아이들은 울음이 터졌다. 어른도 견딜 수 없는 추위에 화가났다. 실망이다.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Comfort and value for money

Lancaster is value for money for business travellers. The right price with plenty of apartment space. The location is also perfect with a very lively street right in front. I had no issues except for a weird smell in the corridor of the room lobby.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも快適に過ごせます。
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Vin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
단체가 사용하기에 좋은 숙소 시내와도 가깝고 주변에 롯데리아 반미 쌀국수 가게들도 있고 로컬스러운 분위기가 여행의 기분을 한층 높여줍니다
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

jung hun

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

서비스 좋음

일본 기업이 제공하는 서비스라 전반적으로 좋습니다. 수영장. 사우나도 좋습니다. 하지만 바퀴벌레가 가끔 나옵니다. 주의하세요
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean places. Staff are very helpful
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Edwin

Stayed 14 nights in Mar 2026
Verified review

6/10 Okay

Karina

Disliked: Cleanliness
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019