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Madelise Palace Hotel & Spa

Property class: 4

Photo gallery for Madelise Palace Hotel & Spa

Exterior
Massage
Reception
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$92
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
116 Hang Buom Str., Hoan Kiem Dist.,, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, blackout curtains

Junior Studio Suite

  • Sleeps 3
  • 1 King Bed

About the area

Hanoi

At Madelise Palace Hotel & Spa you'll be within just a 10-minute stroll of popular attractions like Hanoi Old Town Night Market and Hoan Kiem Lake. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and a hair salon. .Attractions within a 20-minute walk of this 4-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and West Lake.

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪A Coffe - ‬1 min walk
  • ‪Phở Vui - ‬2 min walk
  • ‪Phở Phương - ‬1 min walk
  • ‪Movitas - ‬1 min walk

About this property

Madelise Palace Hotel & Spa

Madelise Palace Hotel & Spa offers its guests a full-service spa. Public spaces have free WiFi. Madelise Palace Hotel & Spa also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 55 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Locker space
Madelise Palace Hotel & Spa offers 55 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Smart televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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The price is NZ$57
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Madelise Palace Hotel Spa
Madelise Palace & Spa Hanoi
Madelise Palace Hotel & Spa Hotel
Madelise Palace Hotel & Spa Hanoi
Madelise Palace Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Madelise Palace Hotel & Spa?

Madelise Palace Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madelise Palace Hotel & Spa?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Madelise Palace Hotel & Spa on 9 Apr 2026 start from NZ$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Madelise Palace Hotel & Spa?

Yep, there is an onsite spa at Madelise Palace Hotel & Spa. You'll enjoy services like massages.

Is there a free airport shuttle available at Madelise Palace Hotel & Spa?

No, Madelise Palace Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Madelise Palace Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Madelise Palace Hotel & Spa?

No, pets are not allowed.

Madelise Palace Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hao

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, good location.
Stayed 1 night in Oct 2024

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Caroline is the front desk manager and I cannot praise her enough for the customer service she demonstrated to all of my group. We needed some money changed at very late notice and she had left her shift for the evening but was still willing tk come back from her home to change the money for us. A great hotel - worth staying
Stayed 1 night in Mar 2024

4/10 Poor

Guohao

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condition of hotel quite run down
Stayed 3 nights in Aug 2023

4/10 Poor

TOSHIHISA

Disliked: Cleanliness, property conditions & facilities
部屋の中が臭くて最後までなくならなかった。洗面台は排水ホースが外れていて水が床に漏れることがあった。 ホアンキエム湖に近く、レストランもたくさんあるのでロケーションは良いが設備・清潔さが悪いと感じました。セール価格で安かったから我慢したが、通常価格なら泊まりたくないと思う。
Stayed 1 night in Jul 2023